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“Lack of cleaning, roaches and no service”

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Quality Inn & Suites at Tropicana Field
Ranked #27 of 42 Hotels in St. Petersburg
Ludwigshafen, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lack of cleaning, roaches and no service”
Reviewed 16 May 2014

I arrived at the hotel on 30.04. In the evening and got room number 221. I had to return to the front desk as the room was not made. I got room 222. Flies came out of the coffee machine as the coffee pad of the prior user was still inside. A bag of chips was on the floor behind the tv set. I found roaches in the drawer of the side board and caught one roach in the bathroom the first night. I complained and was promised that someone would take care. In the second night, I caught three roaches and left them under plastic cups. The front desk told me in the morning after lots of excuses that someone would take care. When I returned in the evening, my bed was made but all three plastic cups were still in their precise position with the roaches inside. A lady took care by crushing them with her shoe on the corridor in front of my room. Nobody offered me a discount for my stay or the change or upgrade the room. I feel improvement could be made.
After having sent the above complaint to the hotel chain, they have not contacted me since two weeks.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Claus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 May 2014

Check in was at 3rd rooms were not ready. Lobby was full of guests waiting for rooms. Elevator not working which was one of the reasons they gave us for the rooms not ready. But we heard the housekeeper complaining that she had to send back the linen because it was stained. Neighborhood not so great. Employees were nice but I certainly would not stay here again. Mildew on the windows and walls.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miminieves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Petersburg hotels

Saint Petersburg Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2014

The room was always in excellent condition, housekeeping did a great job and they were very friendly. The staff was very friendly and helpful. The items on the breakfast buffet were very good selections.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lutz
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2014

Nice clean hotel, closer to everything the staff was excellent the room is very clean,pool area very nice and big fit a lot of families, I will higly recomende this hotel to family member and freinds I will stay in this hotel again.

Room Tip: Pool area is great.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Medo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014

The hotel is a bit outdated and could use a refurbishment; chipped paint and patches repainted that don't match; noisy airconditioning unit but it worked well. The hotel was quiet, seemed clean enough and the breakfast was adequate to get started in the morning. Traveling on business and am a Choice Privileges member so I stay in Comfort Inn/Quality/Clarion around the states. This one is about middle of the road as a comparison to most. I will stay here again if/when traveling in the same area.

Room Tip: Only one elevator and the end of the hotel nearest the lobby; it can be a long walk all the way arou...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 April 2014 via mobile

We stayed here for 4 nights whilst attending the St Petes GP. The hotel is old and basic, and would benefit from a refurbishment, but the staff especially Gloria were very pleasant. Our room was large but had a strange odour. The breakfast had a good selection, there was plenty of parking but the wifi signal in our room was rubbish. We drove each day to downtown for the gp choosing not to take the shuttle from tropicana fields. This hotel wouldn't be my first choice if we returned but for a last minute booking it was ok.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Audrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014 via mobile

The property is decently clean, staff is friendly and helpful. There were several broken, never lit cigarettes on the elevator floor but were cleaned up as soon as the cleaning staff was on duty. Building is obviously older but appears well maintained. Things the staff has no way to fix were the low water pressure in my shower (I was all the way at the end so maybe I was too far from the source) and the bathroom door opens at the sink and is in the way and kept swinging closed while I used the sink/mirror. Had to always close the door to use the sink/mirror. Breakfast was adequate but nothing outstanding. It was an adequate place to stay while on business.

Stayed April 2014, travelled on business
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites at Tropicana Field

Property: Quality Inn & Suites at Tropicana Field
Address: 1400 34th St N, St. Petersburg, FL 33713-5437
Phone Number:
Region: United States > Florida > St. Petersburg
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites at Tropicana Field 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
St. Petersburg Hotels - Comfort Inn & Suites St. Petersburg FLEnjoy sunshine all year at the Comfort Inn & Suites® at Tropicana Field hotel, conveniently located just three miles from Tropicana Field, home of the Tampa Bay Devil Rays. The St. Petersburg-Clearwater Airport is eight miles and the Tampa International Airport is 15 miles from this St. Petersburg, FL hotel.Local attractions include Busch Gardens Tampa Bay, the Florida Aquarium and Fort DeSoto Park. The P. Buckley Moss Gallery, the Florida Holocaust Museum, the Salvador Dali Museum and the Museum of Fine Arts are also nearby.Central Florida attractions include Walt Disney World, Epcot Center, Disney's Hollywood Studios, SeaWorld Orlando and Universal Studios Orlando, all about 90 minutes away from the hotel. A variety of restaurants, several shopping malls, golf courses and dinner theaters are minutes away.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites at Tropicana Field the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests of this St. Petersburg, FL hotel will enjoy amenities like free weekday newspaper and fitness center. Guests are invited to lounge in the outdoor pool and hot tub.Business travelers will appreciate conveniences like free wireless high-speed Internet access and access to copy and fax services. The meeting facilities can accommodate any group for banquets, seminars, reunions and other meetings.All spacious guest rooms include refrigerators, microwaves, irons, ironing boards and hair dryers. Executive suites are also available. Non-smoking rooms are offered. Guest laundry facilities are located on the property.The Comfort Inn & Suites at Tropicana Field hotel provides exceptional customer service, affordable rates and inviting rooms to business and leisure travelers visiting the St. Petersburg, Florida area.Guest Must be at least 21 years of age or older in each room. ... more   less 
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Also Known As:
Comfort Inn And Suites At Tropicana Field
Comfort Inn & Suites At Tropicana Field Hotel St. Petersburg
Comfort Inn Saint Petersburg
Saint Petersburg Comfort Inn
Quality Inn & Suites At Tropicana Field St. Petersburg, Florida

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