My husband had to go to a conference and reserved a condo at the Baytowne Wharf, so we all decided to go (2 kids 13 & 15). There were no huge problems during our weekend stay, just dozens of minor inconveniences and disappointments, so much so we'd just laugh when something else unpleasant happened.
We'd been told getting into the room around noon (checkin is at 4:00) "shouldn't be a problem" but it was. There was another huge conference the same weekend which made eating in almost any restaurant difficult--this was just our bad luck, of course, but there was also a billfish tournament which meant certain amenities weren't available; e.g., they wouldn't rent us bikes at the only spot within walking distance "because the weigh-in will be starting in a couple of hours."
My kids were too old for the activities so I can't judge those, but I can't say that a "village" where you can't even buy a quart of milk or a couple of diapers or rent a DVD is very kid-friendly. There is a Publixx right out the back gate, but they keep that fact that well hidden in the maps, lists of shops, etc. (One of the small disappointments--we strolled out with the kids to get an ice cream, but the shop closed at 9:00, only about a half hour after sunset--who makes these business decisions?)
What irritated my husband was that it seemed like every time we stood still, someone tried to sell us a time share. When you're paying three hundred dollars a night, you shouldn't have to dodge sales pitches from salesmen posing as helpful, friendly resort employees.
I must agree with the other reviewers who found the staff's attitude less than ideal. In many cases the help seemed to be "privileged" high school or college kids with a summer job, and the arrogance they felt towards the guests came shining through, even though they carefully said the yes ma'ams and no sirs they were trained to say. This kind of "they can't wait for us to leave" feeling magnified every inconvenience and erased any sensation of luxury.
To end on a positive note, we stayed in Observation Point North and it was lovely--nicely decorated and seemed quite new. Our room overlooked the grassy square and it was fun to sit on the balcony and watch people milling around in the little faux "village." We had good meals in the pizzaria and Hammerhead's and a very good meal in Bistro Bijoux--all three served by pleasant, respectful wait staff.
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- Sandestin Hotel And Beach
- Sandestin Resort And Beach
- Sandestin Golf Beach Resort
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