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“great stay”
Review of 30A Suites

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30A Suites
Certificate of Excellence
Mobile, Alabama
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“great stay”
Reviewed 13 August 2013

We stayed here last weekend and was VERY impressed with how nice & CLEAN the suites were. We booked last minute & got a great rate. They also didn't have a minimum night requirement. We couldn't find any hotel in the 30-A area comparable to this property that didn't require a longer stay. Everything was basically self service. They gave us free wifi & complimentary wine & bottled water. The bed was VERY comfortable. The only negative comment I have about this place was a list of things we had to do before checking out i.e. take out our own trash, set ac to 78, start dishwasher. We were afraid that if we didn't do what was on the list we would get additional charges' per the instructions in the suite. I think they need to reword that or explain it to guests. It could scare people into thinking they were going to be hit with extra charges. All in all it was great, the living room was huge & everything was perfect with our stay. We will return!

  • Stayed August 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Lauren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30-ASuites15, Manager at 30A Suites, responded to this review, 14 August 2013
Thank you so much for your feedback! We have had a few people comment to us about rewording what people should do upon check out etc. We are redoing it today. Thanks again and hope to see you the near future!
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • Any
English first
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 July 2013 via mobile

Understanding what this "hotel" is offering before you book, can make your stay a little better.

This location offers you an apartment near the beach and great restaurants, with no minimum night requirements. If you were to try and book a condo or rent a house on 30-a, you would need to stay at least 6 nights.

Each room has a full kitchen and separate living area. The beach access is 1/2 mile down the road if you follow the instructions provided to you. It almost feels like a private area you are going to. The other public access point to the beach is a mile away and is full of people and families.

You are across from Elmo's restraunt. Down the street is Stinky's and Vue 30-a. You are seconds from hwy 98 and 5 miles from the outlets. Good couples get away location. Wouldn't bring the kids.

  • Stayed July 2013
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Helpful?
3 Thank Aparke07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, Texas
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2013

We are a large family of 10. We have 8 people who are over the age of 10 and 2 younger kids who are 5 years old, twins. Most of you know that if you have small children are aware that when traveling to a new place most children do not feel safe enough to sleep in a strange environment. We booked our room with the intention of have the twins sleep with their parents in a king size bed. Upon check in, Carol was friendly, however another woman proceeded to follow us to our room and proceeded to count the number of guests in our party. This woman did not introduce herself to us and made it perfectly clear to us that we exceeded their max number of guests per room. Shen then told us that we would need to pay a $100 per person per night for each additional guests. She then walked us to the check in office and told Carol that we need to pay additional money. I then agreed to pay the extra money; but proceeded to inquire if any family has a child under the age of 1; would they get charged the extra $100.00 a night per person and she said yes. Once I agreed to pay the extra money she then wanted to charge me to rent another suite. In hopes to get more money out of me. I agreed to pay the extra money for our room because there was no need to seperate our family. She then walked out of the office and left us there in the office with Carol the manager. Her attitude said it all. Who ever this lady was, did not offer any hospitality and was clearly after money. Please re-consider staying at this place if you have a large family.

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
10 Thank ClaudiaA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30-ASuites15, Manager at 30A Suites, responded to this review, 27 July 2013
We are sorry that you were unhappy with your experience but this could have been avoided if you would have been upfront with the number of guests staying in the unit. The maximum occupancy was 8, not 10 or 12. Rentals have a max occupancy for a reason and one of the reasons is the extra wear and tear on a unit with too many people in it. We could have rented 2 condos to you that were side by side, that would have had ample room for the larger group. People like to slip more people into units to save money, but if caught in person or by the security cameras, they should not be surprised if they are asked to rent an additional unit or be charged more money.
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Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 June 2013

We stayed at this hotel as a result of the rave reviews on tripadvisor and, all in all, we had a great stay. A couple of notes though as to the "feel" we got from the in room instructions. There was a document entitled something like How to Avoid Additional Charges. It was extensive including extra charges if the room was left in too much disorganization. It gave instructions on some things that were clearly to avoid the beach crowd mentality (e.g., wet towels, sitting on furniture in bathing suits, keeping the furniture inside, etc.) but other points seemed extraordinarily picky (e.g., fold back the comforter to avoid stains lest we be charged). Wow! Made me wonder how often if ever the comforter was cleaned.

When I made the reservation I did not receive an e-mail receipt so I called and the lady who answered was friendly, prompt, and courteous. I asked how far the establishment was from a public beach, however, and the half mile answer was in reality a little over a mile. The entire time we stayed we interfaced with no staff. There was coffee for one day of our two day stay -- no refresh of the coffee, room, or anything. We stayed in the brightly decorated suite which, for all of my commentary, was amazingly comfortable (although the TV in the bedroom would never turn on despite multiple attempts). We went out on the porch only to find banks of air conditioners on each side...not conducive to use. Instructions included setting the thermostat to 78 degrees, starting the dishwasher, and emptying the trash.

For nearly $350 per night, I somehow expected more. All said, best bed in a hotel room I've EVER slept on and the complimentary water and wine were a nice touch. The tone of the warning messages and minimalist service seemed out of character with what was otherwise a warm and comfortable environment. Do people who can afford $350/night often mistreat and trash hotel rooms? Maybe so.

Room Tip: Loved the facility, felt like we were staying with overly protective parents.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
9 Thank Nmatkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30-ASuites15, Owner at 30A Suites, responded to this review, 21 June 2013
Thank you for taking the time to write such an extensive review. It gives us a chance to explain more of who we are and why we have done things a certain way.
We wanted to answer your last question first about, do people who pay $350 for a room trash the room? Unfortunately, the answer is yes and if you are not specific in your polices as to what causes damage, you have no way of recovery with a credit card company. People like you would most likely not need any rules but it seems that rules and laws are always made because of transgressions or something undesirable happening. Many people do not think about what causes damage to furniture and other things so we in part were trying to help with that information so we would not have to charge anybody for damages.

We are a different type of rental that is between a boutique hotel, a condo hotel, an apartment, and an extended stay without a reception area in the hotel so that makes it different again. It was hard to know sometimes under what category we should place ourselves, which brings us to the question of how do we handle cleaning and damages. Most condos charge an upfront cleaning deposit and also a damage deposit as well as have a minimum stay that is 3 to 6 nights. We decided that we would not charge these upfront fees but instead give a more extensive list of what causes damage so upfront fees could be avoided, and no charges made to the guests. We also decided that for the majority of the time, with some exceptions, we would allow guests to stay one night at the Suites, which is unheard of in this area for a condo/suite.

We provided a full kitchen and washer and dryer in each unit so we thought that we did not have to provide any food items including coffee. We, however, felt that guests coming in late would not have a chance to go buy their coffee, therefore we provided that first days cup. Had we not gone to the expense of the full kitchen, we can see your point of providing coffee every day. We thought providing the first day's coffee was a nice gesture on our part along with the welcome complimentary water and wine. We would have been happy to give you coffee for the second day, had you asked.

You mentioned that you expected more service for the price. We are clear on our website that we do not provide maid service. Again, we are a condo type of rental, which does not provide daily service because we are providing you the amenities to take care of these things yourself, a full kitchen with your own washer and dryer.

We went to the further expense in 30a suites of putting in separate a/c units in each suite versus the normal PTAC systems put in most condo/hotels. Unfortunately, you stayed in the room that faced all the compressors. We had thought about not putting in a balcony for that unit but decided to do so anyway because in other seasons the compressors would not be running. All hotels are faced with the same problem of where do you put the compressors. The majority of our balconies have pleasant views, some looking over to the lighted grounds of Celebration Hall.

You mentioned that you did not get a confirmation email. We apologize for that. In the last 2 weeks we had a glitch in the reservation systems, but I believe they have it fixed.

There are several beach accesses within a mile but the closet one is ½ a mile off of Bishop Ave. We are going to put that map with distances on our website which I think will be helpful.

You mentioned that the TV in the bedroom did not work. You should have called the office and we could have told you that there are instructions for the TV in the room. Most people assume that you turn on both TV's the same way, but this is not the case and therefore the instructions.

We are always looking for ways to improve what we do and our goal is to have guests be pleased and want to return so thanks again for your review.
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Grapevine, Texas
Level 6 Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2013

Stayed there in a 2 bedroom suite for 4 nights. Very clean, large and well equipped. This property is not on the beach, but public access is about a mile down the road, Can't say enough about how comfortable it was with all the room. Washer/dryer was handy. Price was good for the area. Elmo's (across the street) is OK and you can walk to it for dinner.

  • Stayed May 2013, travelled with family
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    • Cleanliness
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Helpful?
1 Thank chris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne, Alabama
Level 5 Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2013

Reservations and price were just right for a long weekend. Make sure you set up an after hours checkin for post 5pm. Clean, spacious, and quiet. Not beach front but more than a stroll to the water. Nice accommodations for family event.

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank GTINLA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 February 2013

We stayed in a "Suite". I am not sure why it is called this, because it was very, very spacious. Great size living room, kitchen, bedroom and bathroom. The suite was very stylishly decorated and extremely clean. If we were not the first people to stay in this room, I want to commend the housekeeping staff! It was very conveniently located near highway 98 and close to all the malls and restaurants in Destin. Will certainly stay here again. And....sorry I rated the pool. It was a mistake. There is no pool.

  • Stayed February 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank SandyB55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 30A Suites

Property: 30A Suites
Address: 6904 County Rd 30A, Santa Rosa Beach, FL 32459
Region: United States > Florida > Florida Panhandle > Santa Rosa Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Santa Rosa Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — 30A Suites 3*
Number of rooms: 23
Official Description (provided by the hotel):
Just minutes away from the pristine white beaches of the Gulf of Mexico, 30-A Suites is a brand new boutique hotel featuring 23 individual suites and condos. This hotel, a part of TopSail Village, is located on the west side of Scenic Highway 30A and was completed in July of 2010. 30-A Suites is less than a mile from TopSail Hill Preserve State Park which offers over 3 miles of secluded white beaches, coastal dune lakes, and sand dunes towering over 25 feet tall. Additionally, 30-A Suites is just minutes away from SilverSands, Grand Boulevard, Baytowne Wharf, Destin Commons, Grayton Beach, WaterColor, and Seaside. Public Beach access is less than a mile away. Offering fully-furnished accommodations, wood floors, full-size kitchens, granite counter tops, walk-in closets, 5 different floor plans, and private balconies, 30-A Suites provides you with upscale lodging making it the ideal place to spend a few nights or even a few weeks. ... more   less 
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Also Known As:
30A Suites Florida/Santa Rosa Beach

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