I very rarely complain about anything but I am absolutely furious about the treatment while at this restaraunt. On holiday with friends who had been at this restaurant a few days earlier they recommended it so off we went.. On arrival we were allocated two tables we asked for a four and a five as tables over 6 attract a 18 per cent gratuity charge. Water was given to us on arrival and we ordered drinks. 30 min tied later they arrived..I asked for a bottled beer but was given draught in a glass....on arrival we were given 2 wine choices not given a wine list so a bottle of wine was ordered......after another 30 mins the starters arrived..........so far 1 hour in premises.......an hour later the main meals had not arrived....one of my friends complained and was advised the food would be out soon after another 30 mins no food....I went into restaurant which was not busy,and asked to speak to manager.....to my surprise I was confronted by the less than happy waitress who had been serving us........I was polite and expressed my displeasure at the time we were waiting to have our meal........all she said was I Will Wait at the counter unroll it comes...absolutely incredible!!!! No apologies at any stage or even an explanation as to why we we're waiting g so long.......I told her 5 mins or else we were out.....so food did arrive and it was FAb!!!!!!!!''.....Then the Bill.......18 per cent on both bills for service. 32 dollars for a bottle of wine!!!!!....needless to say we disputed it with another member of staff who was horrified at the way we had been treated....no gratuity was paid...wine bill was reduced...........we then learn that the girl who served us was daughter of the owner...........we have spent numerous holidays in . Siesta Key and all of them enjoyable.......Congratulations to the staff at Claytons for leaving us with a bad memory of dining in Siesta Key..........I would add that the restaurant was not busy.....so why the bad attitude and poor service?
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