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“Don't take your socks off!”

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Best Western Plus Siesta Key Gateway
Ranked #9 of 51 Hotels in Sarasota
Certificate of Excellence
Reviewed 12 March 2014

My family (self, husband, 9 & 11 year old girls) and I arrived late 8pm or so and we were all hungry and exhausted. Beds were clean and neat looking but that was about it. Upon entering I found mold and mildew on the vent and a lot of it. Was even on the drapes. The carpet was not clean and had stains. In using bathroom I notices a pile of hair & dust on floor behind door. Had to iron husbands shirt and there was a lot of hair & dust on side & bottom of board. Sat in chair by window to use computer and found a lot of dust and dead fly on lamp. My girls were even grossed out.

As we left for dinner we let the front desk know about the a/c mold and the woman was quite nice about it and sent a gentleman to take a look at it. When we returned it was taken care of and we were able to use the a/c that evening. The woman even said if they could not resolve she would move our things to another room while we were out and would call our cell if they were going to do so.

My husband showered in the morning and went to his meeting but kids and I just couldn't do it. We packed up and left. Being in this industry, there is NO EXCUSE for this. It doesn matter how nice the pool is and other areas of the hotel is etc. $166 for the night was way over-priced. As I left I did let front desk know they need to DETAIL their rooms. The gal said sorry.

Breakfast was good. Lots of things to choose from and the coffee was good.

Probably won't stay again which is too bad because we are in that area 2-3 times a year.

  • Stayed: March 2014, travelled with family
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2  Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 March 2014

Enjoyed our stay at siesta key best western. although not exactly on the key, it was very close. Convenient access to shopping, highways and beaches and the night life at Siesta Key. Nice pub (Harry's) out front. Quiet with good food and service.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank josephcB8265EG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

Room was filthy , rug not vacuumed , nail clippings not picked up in ten day stay even after physically showing housekeeper twice . Sheets changed once in ten days , asked after third day but weren't changed till sixth day . Shouldn't have to ask !

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
3  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 8 March 2014

Thank you for your recent review. Although the situation you are reporting seems to be isolated, we wish you would have advised a housekeeping manager, supervisor or the front desk staff since we could have addressed and corrected right away during your stay. We apologize for not meeting your expectations but hope you will give us another opportunity to reassure you that our stellar reviews are here for a reason.

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Reviewed 6 March 2014

Over priced for the area of the motel and the age of the interior décor. The bath room was cramped and small. The carpet was a bit dog eared and the bedding did not have the fresh smell to it. the price of the room was because it was at the end of "Season" I'm imagining..and because the going rate of ALL competitors was about the same.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 8 March 2014

Thank your recent review. This 120 room hotel property was completely renovated, investing over 1.2 mm just 1 1/2 years ago. This renovation included installation of new carpet, furnishings, light fixtures, fridges and beds in every room, in addition to a complete remodeling of all public areas. The true reflection of our hotel property and its upgrades, is well reflected in pictures here and on our own website.

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Reviewed 6 March 2014

Full size beds Mold and Mildew all over the A/C Stains all over the carpet Hair balls and dust/dirt on bathroom floor Substandard bathrooms Shined up, painted up, DATED HOTEL Decent breakfast Free USA Today, but pay for local paper??

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 8 March 2014

Thank you for your recent review. We apologize for not meeting your expectations. This property has been completely updated and renovated in the last 1 1/2 years including each of the 120 rooms which included carpeting, all furnishings, fixtures, 42" flat screens and fridges. All public areas including breakfast, lobby, front desk and pool with new tiki bar, has also been renovated and upgraded. Your input will be reviewed with staff.

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Reviewed 4 March 2014

There were 3 of us in the executive king suite, and met family there in a very small standard room. We got the rollaway, but sent that back after the first night. I can't believe they charge for that thing when you can feel every spring in it. The bed and sleeper were good. The place was very clean. The bartender and pool area were great. Be warned, the Jacuzzi is VERY chlorinated. All of our suites were bleached out. Staff was great, including Pete in maintenance who chatted for a bit and brought us warm towels when it was time to kick us out of the hot tub to close up for the night! Lots of restaurants in the area, and convenient to Siesta Key. Breakfast was ok- everything is prepared ahead of time and warmed.

Room Tip: 2nd floor or higher, on pool side.
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  • Stayed: March 2014, travelled with family
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Thank Hanzz_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 6 March 2014

Thank you for your recent review of our hotel property. Our location, as you state, is quite unique with many restaurants, a mall and the small eclectic village of Gulf Gate within walking distance. We appreciate the opportunity to meet your expectations during your stay and hope that if you return to Sarasota, you will visit us again.

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Reviewed 2 March 2014

We drove to the Sarasota/Venice area for 2 days/1 night. We chose this hotel because it was near the beach and was a short drive to the Ringling Museum. I usually stay away from Best Westerns based on previous experiences but I was pleasantly surprised. The rooms were very clean. The only downside is the size of the rooms. There isn't much walking room in between the beds and the desk and tv stand and the bathroom area is small. There were 3 of us in the room and if we were going to spend more time at the hotel it would have been a bit cramped. We only used the room for a place to sleep and didn't spend much time in the room so it had no effect on our stay. The pool area was very clean and had a poolside bar. We didn't go to the bar because it closed before we got down to the pool. The water was nice and warm, which was nice because we went swimming at night. The hotel is short drive to Siesta Key Beach (about 5-10 minutes depending on traffic). It is also close to restaurants. We walked to Carrabba's and there was a sports bar within walking distance. There are also restaurants and stores within a few minutes drive. There was popcorn in the lobby when we checked in. The breakfast was okay. I would say that it is about the same as any other free hot breakfast. They had french toast, scrambled eggs, sausage, biscuits and gravy, donuts, yogurt, bagels, toast etc. The eggs looked super watery so we skipped them. But everything else was good. The corridors are outdoor which I was worried about for noise reasons, but we had no problems. We were on the parking lot side. You can hear voices when people walk by your room, so if you want a quieter experience you may want to request the parking lot side so that you aren't disturbed by the noise from the pool. The price was decent, especially when compared with other hotels in the Sarasota area. It was $166 with taxes and fees for a Sunday night. Overall we had a great stay and I would come back if I visit Sarasota again and I have already recommended it to family.

  • Stayed: February 2014, travelled with family
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Thank cmancini14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 3 March 2014

Thank you for your recent review and the time you took to write about the many things you experienced during your stay. We are glad that we met your expectations during your stay and that you were actually pleasantly surprised by our property and its convenient location. We hope that you will choose our hotel in the future when you return to Sarasota.

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Additional Information about Best Western Plus Siesta Key Gateway

Address: 6600 S Tamiami Trl, Sarasota, FL 34231-4832 (Formerly Holiday Inn Express)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 51 Hotels in Sarasota
Price Range: £91 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Siesta Key Gateway 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the newly renovated Best Western Plus-Gateway Siesta Key located at the south bridge to the #1 beach in the US. This hotel is 1 mile from public beach access on Siesta Key and surrounded by restaurants, shopping and many points of interest. Your stay includes hot breakfast everyday and every guestroom includes microwave, fridge and 42" flat screen with HDTV channel lineup. We look forward to seeing you here in paradise. ... more   less 
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Also Known As:
Holiday Inn Express Sarasota-Siesta Key Area Hotel Sarasota
Holiday Inn Sarasota
Holiday Inn Express Siesta Key
Best Western Plus Siesta Key Gateway Sarasota, Florida

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