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Best Western Plus Siesta Key Gateway
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Reviews (1,405)
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All reviewssiesta keyfree popcornpool barfree shuttle to the beachfire pitroom was cleanpool sidehot breakfastsiesta beachtamiami trailhot tubyogurtgreat place to staypublic beachminute driveeasy accessconvenient location
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1,045 - 1,050 of 1,405 reviews
Reviewed 14 March 2014

This hotel had everything we needed. Breakfast was served every morning. Close to the beach, restaurants and shopping. Pool towels were kind of skimpy, could use bigger ones. Room was nice with the sink outside of the bathroom (great for 4 people getting ready in the morning).

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

My family (self, husband, 9 & 11 year old girls) and I arrived late 8pm or so and we were all hungry and exhausted. Beds were clean and neat looking but that was about it. Upon entering I found mold and mildew on the vent and a lot of it. Was even on the drapes. The carpet was not clean and had stains. In using bathroom I notices a pile of hair & dust on floor behind door. Had to iron husbands shirt and there was a lot of hair & dust on side & bottom of board. Sat in chair by window to use computer and found a lot of dust and dead fly on lamp. My girls were even grossed out.

As we left for dinner we let the front desk know about the a/c mold and the woman was quite nice about it and sent a gentleman to take a look at it. When we returned it was taken care of and we were able to use the a/c that evening. The woman even said if they could not resolve she would move our things to another room while we were out and would call our cell if they were going to do so.

My husband showered in the morning and went to his meeting but kids and I just couldn't do it. We packed up and left. Being in this industry, there is NO EXCUSE for this. It doesn matter how nice the pool is and other areas of the hotel is etc. $166 for the night was way over-priced. As I left I did let front desk know they need to DETAIL their rooms. The gal said sorry.

Breakfast was good. Lots of things to choose from and the coffee was good.

Probably won't stay again which is too bad because we are in that area 2-3 times a year.

  • Stayed: March 2014, travelled with family
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2  Thank Jose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Enjoyed our stay at siesta key best western. although not exactly on the key, it was very close. Convenient access to shopping, highways and beaches and the night life at Siesta Key. Nice pub (Harry's) out front. Quiet with good food and service.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western
Thank josephcB8265EG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

Room was filthy , rug not vacuumed , nail clippings not picked up in ten day stay even after physically showing housekeeper twice . Sheets changed once in ten days , asked after third day but weren't changed till sixth day . Shouldn't have to ask !

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western
3  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 8 March 2014

Thank you for your recent review. Although the situation you are reporting seems to be isolated, we wish you would have advised a housekeeping manager, supervisor or the front desk staff since we could have addressed and corrected right away during your stay. We apologize for not meeting your expectations but hope you will give us another opportunity to reassure you that our stellar reviews are here for a reason.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

Over priced for the area of the motel and the age of the interior décor. The bath room was cramped and small. The carpet was a bit dog eared and the bedding did not have the fresh smell to it. the price of the room was because it was at the end of "Season" I'm imagining..and because the going rate of ALL competitors was about the same.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaHotelMgr, General Manager at Best Western Plus Siesta Key Gateway, responded to this reviewResponded 8 March 2014

Thank your recent review. This 120 room hotel property was completely renovated, investing over 1.2 mm just 1 1/2 years ago. This renovation included installation of new carpet, furnishings, light fixtures, fridges and beds in every room, in addition to a complete remodeling of all public areas. The true reflection of our hotel property and its upgrades, is well reflected in pictures here and on our own website.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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