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“Solid three star hotel”

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Holiday Inn Sarasota - Lido Beach
Ranked #13 of 49 Hotels in Sarasota
Philadelphia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Solid three star hotel”
Reviewed 27 February 2012

The Holiday Inn Lido Beach was conveniently located across the street from the luscious sands of Lido Beach and a short walk to the bustling and beautiful shops and restaurants of St. Armands. Customer service at this hotel was exceptional when ever it was needed by me. The room was a standard three star hotel room with a bathroom that met basic standards, including a few toiletry items like shampoo, etc. The safe in the closet was in an awkward position to access and after a few days the lock stopped working. Tyler from maintenance was on the scene immediately. Pounding by a rubber mallet was effective in opening the safe preventing the need to burn a hole in the safe. Not being able to retrieve my wallet out of the safe delayed my evening excursion by an hour which the hotel compensated by giving my room mate and me a $25 coupon for breakfast but only after our request for compensation. The pool area was comfy enough. The hotel provided yellow beach towels for the beach and pool areas, in the room upon our arrival. Cable TV and wifi in rooms are free. Beach chairs are available on a first come first serve basis, stored by the front desk which you help yourself to by giving your name and room number to the front desk. Only one day of my stay was there a chair for me at the time I went to the beach. Fortunately the sand is so clean and luscious that lying on a beach towel was fine for me. There was a gentleman right at the beach entrance renting chairs and umbrellas ($7/$12). If you are looking for luxury, this Holiday Inn is not it, however if you want good customer service, and a clean and comfortable room, in a quiet location (February 20th) you will be pleased.

Room Tip: Room 212 was ocean view and right by vending machine and ice machine and elevator in the hallway whi...
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  • Stayed February 2012, travelled with friends
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Helpful?
1 Thank lori-on-the-go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 29 February 2012
Thank you for your candid feedback. We are pleased to know that you enjoyed your stay with us. Dissapointing to learn about your safe, and it sounds like it was handled by our team.
We appreciate your patronage and hope to see you again soon.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (351)
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Wakefield, Rhode Island
Level Contributor
197 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 26 February 2012

We've stayed at this hotel several times now. It's a great location for a short, beach vacation or getaway. Right accross the street from Lido Beach, and a short walk to St Armand's Circle. The staff is very friendly and accomodating. The facility, though, is average at best. Common areas are clean and neat, but dated and somewhat worn. Rooms are kept clean overall, but the daily servicing is less than ideal. Trash dropped on the floor or left on tables was not picked up or cleaned. We had to leave the toilet seat up to have the toilet cleaned...ugh. Overall, and average hotel in a great location.

Room Tip: Gulf View rooms are ideal for watching the sunset from your balcony.
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 27 February 2012
Thank you for your candid feedback. Dissapointing to learn that your daily services were not up to yours, or our, expectations. The processes have started to improve our dated condition, and we do think you will be pleased.
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Charlotte, North Carolina
Level Contributor
182 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 February 2012

Been to this hotel two years in a row, same 4 days in February. Booking on-line saves you money and if you can pay it all up-front you can save even more money. Easy walking distance to shops, restaurants, bars, etc. Steps from the Gulf Coast and easy driving to more than 10 public golf courses. They have full-size rollaway beds so kids are welcome. Quiet, non-smoking facility with good customer service. Easy 5 minute drive to Mote Aquarium and Ringling Brothers Circus Museum. About 50 minutes south of the Tampa Airport and about 20 minutes north of Siesta Key, one of greatest all-white-sand beaches on the west coast of Florida. Nicely done!

Room Tip: Ask for city-view if you don't want/need to see the ocean and save money.
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  • Stayed February 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank MadMaxCMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 27 February 2012
Thank you for your kind words on our location and staff. We are so pleased that you continue to visit us year after year. We know we will see you again soon.
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Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2012

Positve - as everyone has commented...the location is superb- sunsets remarkable. We walked every morning to St. Armands for breakfast, for several dinners and shopping. The beach is a very short walk away, it is clean, not crowded while we were there, safe all hours of the day and night, and the view of the water and beach from our 6th floor balcony was breathtaking. Parking was simple, easy, and safe.

The use of a computer in the lobby to print information was valuable as we were looking at property in the area. Maid service was timely, and done well.

However, I could not recommend this property to my business colleagues, friends or family.

Here's why - while the location is outstanding - it does not make up for severely outdated and worn rooms; think circa 1980's. While the room itself was large and appeared clean (bedding, bathroom) there were water and or mildew stains on the majority of the perimeter of the ceilings - creeping along the faded wallpaper boarder, and blending up into the dirty looking celing tiles. It really did diminished the experience of staying there.

When closing the drapes or the room darkening curtins...I looked up at the track they are attached to. Gee, wish I hadn't. Also stained, old and dirty looking - I kept telling myself it can't possibly be mold as we were not moving and had 7 nights there.

There is no fan in the bathroom.
The walls are thin. We could clearly hear the cell phone alarm in the next room awaken us at 5:30am at least twice; and heard normal conversations in the evenings. I felt we needed to lower our voices when talking out of respect for those who may be on either side.

It seems Holiday Inn has taken the stance of making all the money it can from the location alone, and getting by with investing absolute minimum in the updating of the rooms. Really disappointing. An investment in bringing the rooms into the 21st century would be a prudent business decision - especially for the area. The beach chairs provided was a nice touch. Unfortunately, they were rusted and frayed.

The front desk greeter upon check in was humorless and projected a snobbish attitude. We have traveled all over the world and are open and friendly people. I was surpised at her tone; it wasn't a good way to begin our experience with their hotel. It seems to me there are many people booking here for the purpose of having fun. It does not speak well of Hilton to have a front desk person who so obviously either does not like her job, or does not like people!

All other front desk staff encountered were what one would expect - warm, friendly, and professional. We did not eat there so cannot comment.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
4 Thank SKATT61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 21 February 2012
Thank you for your very candid remarks about the hotel and our staff. We are already working to improve the condition of the rooms, and want to assure you that we are moving in that direction. We do regret that any member of our team was snobbish or unwelcoming, as we work hard to deliver outstanding service all the time. Should you wish for updates on the hotel, please feel free to contact me directly.
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Carmarthenshire, United Kingdom
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 February 2012

Very conveniently situated on the front.There are towels provided for guests of H.I. to go to the beach,just ask reception.The stay was reasonably priced due to the location,the restaurant also had good views,very friendly staff.

Room Tip: During the quieter months ask to get a sea view.
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  • Stayed March 2011, travelled solo
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Helpful?
1 Thank Steven J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 21 February 2012
We thank you for your kind words about our property! Hope you make it back for a visit very soon!
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Rowayton, Connecticut
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 February 2012

The Holiday Inn in Sarasota is right across from the beach and a short walk into St. Armands Circle which was just what the doctor ordered for this northerner! The room and bathroom were clean and large enough for two. The hotel isn't brand new, but then again I wasn't there for the room or the hotel, I was there for walking on the beach which is spectacular!!

I didn't use the pool but it looked good with plenty of chairs around it. The staff were so friendly and courteous. I had breakfast both mornings in the sky bar area and it was delicious. I had the yogurt parfait which was large enough for 3 people! And that view!

I would recommend this hotel (I have stayed here in past years as well) for anyone wanting a hotel right on the beach and easy access to shops and restaurants.

Room Tip: If you want a view of the Gulf ask when you make your reservation. I forgot so got the parking lot.
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  • Stayed January 2012, travelled with friends
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Helpful?
1 Thank leslie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 15 February 2012
We thank you so very much for the glowing comments about our very special beach hotel. We hope to see you again very soon.
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2012

The hotel is perfectly located, just across the road from the beach. After arriving without a prior booking from Orlando the hotel was more than reasonably priced and much more affordable from others located close by. The rooms are clean and a good size. If your wanting beautiful views of the beach and stunning sunsets get a beach view!.

The food was great and the restaurant is located on the top floor (again great for views whilst eating) and the staff are more than friendly. If you are looking at renting the sun loungers or chairs make sure you get there early as there are a few dated ones still lying around!

Overall a great place to stay and perfectly priced.

Room Tip: Corner rooms located on the back of the property are cheaper and you get a sneaky view of the sea!
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank MrAPayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 13 February 2012
Thank you for sharing insite on our property. New Chairs purchased since May and there are now rentals available at the beach access just across the street.
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Additional Information about Holiday Inn Sarasota - Lido Beach

Property: Holiday Inn Sarasota - Lido Beach
Address: 233 Ben Franklin Dr, Sarasota, FL 34236
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Sarasota
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Holiday Inn Sarasota - Lido Beach 3*
Number of rooms: 135
Official Description (provided by the hotel):
Situated on a barrier island, off the coast of Sarasota, The Holiday Inn Lido Beach is just steps from the powder white sand of Lido Beach and only two blocks from over 140 upscale restaurants, shops and galleries on St. Armands Circle. Featuring a sophisticated, yet 'Florida Casual' decor, The Holiday Inn Lido Beach combines the relaxed atmosphere of a beach resort with the amenities and services of a full service hotel. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Lido Beach Hotel Sarasota
Holiday Inn Lido Beach
Sarasota Holiday Inn
Holiday Inn Sarasota - Lido Beach Florida

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