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“8th visit and the last!!!!”

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Holiday Inn Sarasota - Lido Beach
Ranked #15 of 48 Hotels in Sarasota
Certificate of Excellence
orlando
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“8th visit and the last!!!!”
Reviewed 10 July 2009

This was our 8th trip to the Holiday Inn and it will be our last. The location is perfect but the Hotel is not! We arrived with our 2 children ages 3 and 7 months and checked in only to find we were placed in one of the smallest rooms I have ever been in. We have stayed here before so we knew the room sizes and with 2 small children, a pack n play, a stroller and all the other items needed to survive a beach trip we were not pleased. My husband spoke to the women at the front desk who did nothing to help us even though we are priority club members!!!! She was extremely rude and we offered to stay in the room for the first night and even move the next but they still did nothing to help us out. Also, the hotel has nothing in the way of an outside water source to help you at least rinse your feet after a day on the beach so you can just imagine what shape your hotel room is after tracking sand in it. Unfortunately, this is our last visit to this hotel, we are upgrading next year, I guess it is true what they say, "you get what you pay for!!!"

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roeita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 16 July 2009
Thank you for your comments and suggestions. We deeply regret that a member of our staff was unhelpful or unfriendly in any way. It is certainly not what we expect or encourage. We recognize the challenges of our property and working to improve our facility at this time We know that if you choose to return, you will see great new changes.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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SW Florida
Level 5 Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 9 July 2009

Have to admit i was a bit nervous having read the reviews. We used priority member points and figured if it was bad, then we could go to indigo hotel. Ended up staying for 4 nights.

The location couldn't be better, it's right across the road from the beach. This turned out especially good as we had a gulf view for the powerboat races (didn't really know those were going on). The hotel is a 5 minute walk to St. Armands circle. We walked there every morning for breakfast (Blue Dolphin Cafe every morning) and dinner. The pool was nice. It was July 4th weekend and you had to get there relatively early (by 11:30) to get a sunbed but managed to accommodate everyone. The staff was very nice (but we had no issues or complaints with our room)

The hotel definitely needs a proper facelift. The room was cleanish. They vaccume but didn't really move any of the furniture around to vaccume. The tank on the toilet had a lot of mold. Not totally visable, but the bathroom is the first thing i look at and i saw that. The room always felt damp. I know it is on the beach and i appreciate that, but the AC does't work so good (old window system) so you never really felt cool and dry.

Now having said that..we did not come looking for high end hotel. It was a staycation for us and we just wanted to get away.

Note to management and ic hotel group..your hotel is in prime spot....please update it. People would definitely pay more to stay if it was worth it.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 11 July 2009
Thank you for your compliments and suggestions. We are working to improve our facility at this time, and recognize that we have much to do. We know that when you return, you will see great new changes.
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Lido Key
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2009

This hotel used to allow local residents to visit the facilities and use the pool. Now they have firmly advertised that non-guests can only sit at the small bar area and not use any of the facilities. As a local that lives close to the hotel we have literally spent THOUSANDS of dollars at the pool bar ordering drinks and food from the restaurant. We have also reccomended the top floor restaurant to locals and vacationers alike for their holiday season buffet dinners (Thanksgiving, Christmas, etc.). And as locals, we don't come by during season because we know it is too crowded anyway. Sorry Holiday Inn. No more. You have lost us for good and I'm sure many more locals too. The off season will be all the more difficult without out like.

Stayed July 2009, travelled with family
Helpful?
1 Thank willwinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 11 July 2009
We appreciate your feedback. The restaurant and Tiki bar are open to the public, and we greatly appreciate local patronage in these areas. Hotel guests are paying fair price for their rooms and the amenities of our property. Their comfort and enjoyment of our property is our first responsibility.
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Orlando
1 review
Reviewed 3 July 2009

Check in time was 3pm. Arrived to the hotel at 3:20pm. the structure is dated and was under construction. We accepted the look and the construction, but when we arrived to the room we found dust on the valance and walls that was an inch thick. Called front desk to request another room, however was told nothing available. Housekeeper arrived and blamed the houseman for not cleaning the room properly. We left the room and arrived back at 10pm to find that the room cleanliness issues were not addressed. We found mold on ceiling, kleenex and more dust behind the night stand. Spoke to the front desk again and all we got was "Do you just want to checkout" We left a quickly as we could and got checked in at the Hotel Indigo 2 miles from the beach. NO CUSTOMER SERVICE OR MANAGER ON STAFF TO HELP.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gross17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 4 July 2009
We regret to learn that your experience with our hotel was unpleasant. Let us assure you that yours is not the usual for our property, and we have much higher standards for cleanliness and service than those you experienced. Kind regards.
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Tampa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2009

Great things: The Holiday Inn Lido Beach is across the street from direct beach access at Lido Beach. It was great to get up in the morning and be able to go straight to the beach. Fantastic sunsets. Great shells, warm water, white sand, nice breeze and not that crowded. You can walk to St. Armand's circle. The staff is friendly. You can order drinks and food poolside. All of the rooms seem to have balconies. 7th floor restaurant has a breathtaking, panoramic view of Lido Key. Easy parking.

Ok things: the hotel is older, but refurbished. No little conveniences like a hair drier, fridge and microwave in the room. No video games for kids. I don't think I had movie channels, but I didn’t spend much time watching TV! Pool is small, but ok. No hot tub.

Things I didn't like: It's great that kids eat free in the restaurant upstairs, but don't drink the OJ during breakfast unless you are ready to pay $2.50 per 4 oz glass. I guess I was a little irritated by this because I didn't order the juice. It was already at my table when I sat down. The service was very slow on Sunday morning and I felt like I was being pushed out for the Sunday brunch crowd (which starts at 11:30 and is a lot more money). Also- don't count on walking down to a grocery store or fast food place to save a few bucks on going out to eat - you have to drive about 8 miles inland for that! Courtesy internet access in the lobby is very slow.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TampaFln8tv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 1 July 2009
Thank you for sharing your thoughts about our hotel. We definately have a location that can not be beat! We continue to work to improve all offerings within our guest rooms and restaurants, and thank you for your comments on these as well. We hope to see you again soon.
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Baltimore
1 review
Reviewed 25 June 2009

I was a bit worried about the hotel having read some negative reviews. We were here with several other members of our family and used 3 rooms. Everything was clean and comfortable. The staff was really helpful. I loved the restaraunt and the servers there! We were able to set up an impromptu party of 15 with no notice and everyone enjoyed their food and service. Walking to St. Armands and to the Gulf was great and there were also great walks to the park and to the bridge. I would have loved to have had an upper floor--the lower floors city side have very little in the way of a view. The views from the upper floors are quite spectacular.

I would definitely stay here again.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PsiLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 26 June 2009
Thank you for your kind comments regarding our hotel and staff - We are always happy to learn that guests are enjoying what we have to offer!
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Tampa, Florida
Level 5 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 June 2009

While the location of the hotel is great, (across the street from Lido beach and within walking distance from St. Armand's Circle), the hotel itself is in poor condition.
The check in was easy, (I used my Priority Club points for a quick family get-away), and was given a "deluxe room" with a city view. I was a bit disappointed when I saw that their definition of "deluxe" simply meant that the room had a mini-fridge. Not a big deal, but then my wife discovered several pubic hairs throughout the bathroom. In the hotel's defense, I didn't contact the front office about the cleanliness, (when just ended a long drive and just wanted to rest).
That night we learned the the bedding was cheap and felt as if it had been washed in salt water.
We tried to make the best of it, but the next time we are in the Lido area - we are definitely going with another hotel.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drufasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILidoBeachGM, General Manager at Holiday Inn Sarasota - Lido Beach, responded to this review, 16 June 2009
Thank you for your comments. I regret to learn that your room had cleanliness issues. Let us assure you that is not our standard or expectation. We are in process now of updating the property, including replacing all beds. We are working to make the most of our location and earn your business in the future.
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Additional Information about Holiday Inn Sarasota - Lido Beach

Property: Holiday Inn Sarasota - Lido Beach
Address: 233 Ben Franklin Dr, Sarasota, FL 34236
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Sarasota
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Holiday Inn Sarasota - Lido Beach 3*
Number of rooms: 135
Official Description (provided by the hotel):
Situated on a barrier island, off the coast of Sarasota, The Holiday Inn Lido Beach is just steps from the powder white sand of Lido Beach and only two blocks from over 140 upscale restaurants, shops and galleries on St. Armands Circle. Featuring a sophisticated, yet 'Florida Casual' decor, The Holiday Inn Lido Beach combines the relaxed atmosphere of a beach resort with the amenities and services of a full service hotel. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Lido Beach Hotel Sarasota
Holiday Inn Lido Beach
Sarasota Holiday Inn
Holiday Inn Sarasota - Lido Beach Florida

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