Just recently got back from an amazing trip to florida-despite the disappointing part of the trip which was at the Suntide. Yep I, like many of you, did not want to believe the negative reviews on this site. I thought people are too critical and maybe over sensitive. I then figured with a four star rating and a quick analyzation of the system that at least it would be on the beach and clean. So I went with it, exchanged my timeshare and planned my trip. I knew that for the most part that staying in this place was going to be simple and low maintenance. The problem was upon arrival that low maintenance was an overstatement. Figure somewhat clean grounds, no housekeeping what so ever, and two days a week towel trade in. No help anywhere, not on the beach with chairs, not in your room for some fresh linens, and definetly not found in any single area at this timeshare/hotel or whatever you may call it. (By the way you have to clean your room, towels and linens must be removed and brought down otherwise a hefty fine along with a giant key! Yep you will get a $65 fine for loosing that.)
What you do get - a nasty woman that obviously hates customer service and hates you! Then on some days when she's not in you get her evil step brother- dare not to ask a question he will snap at you and give you the same miserable attitude. And if by any chance you ask for a late check out be ready to get the worst attitude, sarcastic overtone and an abrupt answer immediately. Yep no maintenance and no customer service. You will get a few messages though about the rules around the ever so disgustingly cloudy pool. People partying until midnight? perhaps. But who cares. It wasn't a problem because with the doors shut and air on you can't hear anything. You also get some beat up lounge chairs, a bunch of warnings and what not to do, and a bunch of broken barbecues. Yep, good luck going around the complex and trying each one you may be in luck with a functioning bbq in front of someones door? Yes door- thats the genius construction and development you get at this hole..I mean resort. No matter where you are situated don't think you will have any view except of a huge staircase and cars.
I was optimistic and we enjoyed our stay in Sarasota. Sarasota has wonderful restaurants, many things to do and see.
My kids had a good time even though the pullout bed wasn't a bed at all but a bunch of springs- don't depend on a good nights sleep. Try not to get a one bedroom and overall don't stand in front of your room anytime near checkout even if you are waiting for your hubbie to park in front of the complex, walk up and down the 18 steps with everyones luggage and bags and strollers, while you watch the kids in front of the vacated room. Because what will happen is you will be charged $50 dollars and you will have no warning at all.
I don't know how to make this clear enough- don't make the mistake i did- i have been to so many beautiful places in and out of the USA. But this is not one of them---I repeat NOT! Its one of the worst hotels on Lido- I think theres a bigger dump next to it-but overall all the other hotels are so much nicer. Stay next door at the lido beach resort- Its a million times better in every aspect. When you go there you will see friendly people, caring staff and some real customer service.
Unfortunately the rumors were true and I had to see it to believe it- I hope I spared your time and convinced you not to waste your money here.
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- Also Known As:
- Suntide Island Beach Club Hotel Sarasota
- Suntide Island Beach Hotel
- Suntide Island Beach Club Sarasota, Florida