WOW. You may already know this, but your General Manager, Leila Currence in Sebring is a gem. We booked initially through on of those on-line sites for four nights, Feb. 16 for four nights. But a snowstorm in the mid-west caused our flights to be cancelled, so I went to the front desk to ask about staying longer. Your general manger, Leila, accommodated us graciously and very professionally for three more nights, checking out on Feb. 23, 2013.
You should be proud to have a General Manager like Leila Currence. Being a retired Human Resources Director of a large corporation, I know how hard it is to find outstanding personnel but you have done it with this lady. Not only did she rearrange the room occupancy schedule to accommodate us for three extra nights, but when we left she chatted with us encouraging safe travels, smiling graciously, and even asked us to let her know when we got home safely. I know you cannot have all gems on your payroll, but you should definitely hang on to this employee - - she is an asset to your company. I'm not much of a joiner, but after this experience I joined your rewards club today, and will always stay at this location every time I go to Sebring. If you have a customer service awards program for employees, this lady deserves one of the highest awards.
This property in general is neat and clean, highly maintained, and is head and shoulders better than other hotels/motels we have used. All equipment and conveniences worked properly and made our visit enjoyable. Housekeeping is outstanding.
Front desk clerk, Michael G.(on his name tag) deserves a pat on the back also. He is very friendly, always acknowledges incoming guests, and is very efficient.
You have a wonderful operation in Sebring. Congratulations.
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- Also Known As:
- Sebring Residence Inn