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“Everything perfect except the bed”

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Residence Inn Sebring
Ranked #3 of 11 Hotels in Sebring
Certificate of Excellence
Marietta, Georgia
Level 5 Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Everything perfect except the bed”
Reviewed 27 April 2013

We stayed at this Residence Inn because of the reviews. I was clean and well decorated and very comfortable, except for the bed. In all the times we have stayed at a Marriott Hotel I have never slept on a bed so firm. It felt like a box with padding. Other than that, the rest of the inn was perfect and the breakfast was very good. If you need a firm bed this is perfect for you, but we like a little softness and since we had a 10 hour drive back home and not a restful night's sleep we had to break up the trip instead of driving all the way through. We would stay again, but hopefully by then they will change their mattresses.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank extra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 29 April 2013
I am truly sorry to learn of your disappointment with us during your recent stay and apologize for any discomfort you experienced here. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. We are looking at having memory foam mattress toppers available, so please ask at the desk next time you are here.
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Any
English first
Chicago
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2013

The suite was truly accessible for a wheelchair. Breakfast and evening snack (dinners) were very enjoyable. The folks working there, at the front desk and those supplying the food were very pleasant and helpful. Wed definitely will return!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RALYON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 25 April 2013
Thank you very much for your recent visit and for taking the time to post your comments and 5 star rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again in the near future.
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Stuart, Florida
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 April 2013

Our suite was very nice, with a queen size bed and a pull out sofa, nicely decorated and comfy. The kitchen was stocked well and the kids enjoyed the free popcorn. Service was great, breakfast was pretty good. No problems requesting a later check out, definitely would stay again.

Room Tip: We liked the queen suite but would spend the extra $10 on a King suite next time, the King is in a s...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doorman34657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 24 April 2013
Thanks for staying with us and sharing your comments about your visit. It is always nice to hear that our guests have enjoyed their time here and we really appreciate your 5 star rating. I hope we can serve you here again.
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Dallas, Texas
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2013

The Residence had the kitchen that I wanted and was very clean. My only complaint and the reason I did't give it a higher rating was the bed. It was sooooooo uncomfortable. I didn't have 1 good nights sleep and I was there for 5 nights. I wish they had better mattresses. I'll be going back to the area soon and not sure where I'm going to stay.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LynS210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 22 April 2013
I'm truly sorry you weren't happier with your stay with us and hope you will accept my apologies. With some advance notice we can arrange for a back board under the mattress if you need it to be firmer. I hope you will give us another chance to be your hotel of choice the next time you are in Sebring.
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Cambridge
Level 4 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2013

The suite we had was very nice and roomy, it had two bedrooms, bathrooms and 3 TVs and it overlooked a lake. We had no complains about the place, except the service for breakfast and
their three suppers a week. I was great having the 3 suppers but they really need help in
keeping the food replenished, sometime it would take forever to get the food refilled. Sometimes
they would run of food.

Room Tip: ask for a room at the back.
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  • Stayed February 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dance1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 2 April 2013
I am truly sorry to learn of your disappointment with us during your recent stay and apologize for not managing our food service more effectively. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. I will use your review in discussions and training to improve our operation and hope you will consider giving us another chance to earn your trust in the future.
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Burlington, Canada
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2013

Since we like a variety of places to which we can travel we seldom travel to the same place in consecutive years. We did the Sebring Residence Inn first in 2010 and we returned again this year with equal satisifaction or better this trip. The new manager, Leila Currence, is outgoing and attentiveto the guests' needs and both the morning breakfasts and thrice weekly dinner snacks are always enjoyable.
The other staff members always make the residents feel welcome and at home and good friendships are part of the family feeling. We also had the pleasure of renewing acquaintances with a few of the couples we had met previously and met some who were back for their fifth and sixth visits,
If ANYONE asked me for vacation lodgings in Sebring, FL. Marriott Residence would be first on my listing of recommendations.
D N Duval

Room Tip: The best ae those overlooking Little Lake Jackson on the upper floors
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 16 March 2013
Thank you very much for making your very first TA review about your experiences here at our hotel, and really appreciate your strong recommendation. I'm so glad you feel comfortable here, and have made friends that you enjoy spending time with here. We all look forward to welcoming you back and serving you here again the next time you are in Sebring. I hope you will let us know how we can earn that 5th star from you on future visits.
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Beloit, Wisconsin
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 March 2013

First, Michael the young courteous man who booked the reservation was helpful and thorough.
When we arrived Michael was the first person we met. He was wonderful, answered all our questions.
Secondly, we had a wonderful king suite. loved the clean modern room overlooking the calm lake.
we used the kitchen and enjoyed complimentary popcorn and tea. They even had complimentary bikes to ride.
Finally, each morning we went to the lobby to have a delicious warm breakfast. They had many choices. Even the biscuits and gravy were great.
We will return.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KJacobsVPZMC, Guest Relations Manager at Residence Inn Sebring, responded to this review, 15 March 2013
Thanks so much for your recent stay and wonderful review. I'm so glad you were happy with the service and accommodations we provide, and I'll be sure Michael receives the positive recognition he deserves for being mentioned here by you. I hope you you will let us serve you here again soon.
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Additional Information about Residence Inn Sebring

Property: Residence Inn Sebring
Address: 3221 Tubbs Rd, Sebring, FL 33870-6053
Region: United States > Florida > Central Florida > Sebring
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sebring
#2 Family Hotel in Sebring
#3 Romantic Hotel in Sebring
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Sebring 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Sebring Residence Inn

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