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“Excellent Customer Service”

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Holiday Inn Express Suites Ocala - Silver Springs
Ranked #1 of 8 Hotels in Silver Springs
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 14 May 2014

Kudos to the staff at this Holiday Inn. Not only did they call me the day before to confirm my reservation, when I arrived they made everything a positive experience. Rooms were clean and have everything you need.

Highly recommended !!

  • Stayed: May 2014
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Thank Raider1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 15 May 2014

Thank you for the wonderful review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am so pleased to hear that you appreciated your confirmation call prior to your arrival. We make these calls daily in order to confirm the details of your stay. We strive to provide excellent service and sparkling clean rooms for all of our guests. Thank you for recommending us! We appreciate you taking the time to let others know about our hotel!

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256 - 262 of 664 reviews

Reviewed 13 May 2014

Ashley and Melody provided great assistance in my stay at the Holiday Inn Express while on my business stay. This is a very good location in the Ocala area for business. The rooms are very nice and clean and service from the staff was top notch. I will be back in the future. Great price for the value.

  • Stayed: May 2014, travelled on business
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Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 15 May 2014

Thank you, Ken, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! As you mentioned, our hotel is a great choice for those business travelers looking for a hotel near the Ocala Business District. Our Holiday Inn Express Hotel & Suites Ocala-Silver Springs is minutes from the Downtown Ocala Business District and the Ocala Downtown Square which consists of local restaurants, bars and art galleries. We have recently added charging stations at each work desk in our hotel rooms for those business travelers using multiple devices! We try to think of everything for you so you can concentrate on your day's work. We thank you for staying with us for your business needs. I have passed on your compliments to Ashley and Melody as well. Thank you for taking the time to let other potential business travelers know about our awesome, business-centered hotel in the Ocala, Florida area. We look forward to seeing you again!

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Reviewed 13 May 2014

My husband and I stayed recently at the Holiday Inn Express Suites Ocala and had an wonderful stay. Very friendly and caring staff. We had handicap needs which were addressed.Great breakfast and pool. Enjoyed every day and even better was the night time sleep. Great beds and pillows. Computer access which worked great. Cost of room and breakfast was a very good deal.No complaints at all !!

Room Tip: Staying central to the elevator easier and quicker access to all the facility. Great for handicap pe...
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  • Stayed: May 2014, travelled with family
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Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 14 May 2014

Thank you, Cheryl, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! We truly enjoy hearing from our guests and value your feedback. I am so pleased to hear that our staff was on point with your requests and questions during your stay. As you mentioned, our express has the most comfortable beds and pillows! Our fiber optic, high-speed WiFi is always very fast and reliable; one of the great complimentary amenities we provide for you. I hope you were able to enjoy some of our beautiful Silver Springs area such as Silver River and Silver Springs State Park! We look forward to seeing you during your next to trip to the area. Give us a call should you need anything at all!

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Reviewed 12 May 2014

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Alesia W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 13 May 2014

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Reviewed 6 May 2014

Nice and clean hotel. Bed was perfect! Booked on my cellphone while traveling from Tallahassee on Route 27 E. Couldn't have been easier. Front desk reception was very good, checkout easy as usual.


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  • Stayed: May 2014, travelled on business
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Thank youraway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 7 May 2014

We greatly appreciate you taking the time to review our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am thrilled to hear that you enjoyed our super, comfy express beds. As we are in the business of "Sleep" it is essential that our guests experience excellent sleep quality! I hope you enjoyed our full, hot breakfast featuring our made-to-order pancakes, eggs, sausage and gooey cinnamon rolls. Please keep us in mind upon your next trip through! Thank you so much for letting other potential travelers know how wonderfully we are doing.

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Reviewed 6 May 2014

Great hotel for the price, good service, assorted breakfast with hot items. Quiet and pretty well located if you are going to Silver Springs state park. Have nothing to complain about my stay and definitely would stay there again and recommend to others. I just wanted that the hotels were like this one. Fair price as well.

Room Tip: It seems all rooms are good, but I stayed far from elevators on top floor.
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  • Stayed: May 2014, travelled as a couple
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Thank wyuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 7 May 2014

Thank you for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am so pleased to hear that you enjoyed every aspect of your stay with us. I hope you were able to enjoy some of the wonderful amenities that we have here such as our full, hot breakfast including our made to order pancakes, eggs, sausage and more! It's that time of year to enjoy our outdoor pool as well. Please keep us in mind next time you're in the area! We thank you again for taking the time to let other travelers know how great we are doing!

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Reviewed 6 May 2014

When my mother (who uses a walker) wanted to do a load of clothes, the laundry facility provided what she was looking for, that is, until the dryer wasn't working and she was unable to dry her clothes. After a call down to the front desk we were told that there was a laundry mat right outside the hotel that she could finish drying but as soon as she arrived downstairs the girl took one look at my mother and told her she would dry them for her. Not only did she do so but she also folded and brought them back up to our room, complete with some cookies for snacks! Having a mother who can be stubborn in her mobility, I was very grateful to see the front office staff step in and make this an easy transition for her. Thank you so much Holiday Inn! We will definitely stay there on our next visit!

  • Stayed: May 2014, travelled with family
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Thank wdwsummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this reviewResponded 7 May 2014

Thank you for the wonderful review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am so pleased to hear that our staff went above and beyond to help your mother with her laundry. It is our goal to do all we can to make your stay with us memorable, relaxing and stress-free. We truly have a caring, wonderful staff here! I hope you were able to enjoy some of the area during your stay. Silver Springs State Park is a beautiful attraction that showcases the very essence of the Silver Springs area. Please keep us in mind next time you're visiting our area. We always love to welcome back our repeat guests. We appreciate you!

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Additional Information about Holiday Inn Express Suites Ocala - Silver Springs

Address: 5360 E Silver Springs Blvd, Silver Springs, FL 34488-1714
Phone Number:
Region: United States > Florida > Silver Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Silver Springs
Price Range: £70 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Ocala - Silver Springs 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Silver Springs-Ocala is located next to Silver Springs State Park, home of the historic and world-famous Glass Bottom Boats. The hotel is in close proximity to the Silver River State Park, the Ocala National Forest, numerous fresh water springs (Juniper Springs, Alexander Springs, Salt Springs, Silver Springs, Silver Glen Springs, and Rainbow Springs), the horse farms of Ocala and Marion County, the Horse Capital of the World, Wild Waters Water Park (next door), the beautiful Appleton Museum, Downtown Ocala's business district, the Ocala rotary Sportsplex, Shocker Park softball complex, and Big Sun soccer complex. The hotel is just an hour and a half away from world famous Daytona Beach and the Daytona Beach International Speedway. En-route to Daytona, one will pass numerous fishing spots such as Lake George, Lake Kerr, and the St. Johns River. There are numerous hiking, bird watching, and off road venues in the Ocala National Forest. The hotel features 55 queen rooms and 20 suites. Jacuzzi suites with separate walk-in showers are available upon request. Meeting and business service facilities are on site. The hotel also features a heated pool, fitness room, and guest laundry and dry cleaning services. All guests can enjoy free high speed Internet, free local calls, and a breakfast bar featuring the Express brand Cinnamon Roll, in-room coffee, the Simply Smart Bedding Collection, the Simply Smart Showerhead, an over sized work desk and a hot breakfast buffet featuring the Express brand Cinnamon Roll. This hotel is a Florida Certified Green Property and is a 100 percent smoke free facility. Early Check-in and late Check-out are available upon request. ... more   less 
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Also Known As:
Holiday Inn Express Suites Ocala - Silver Springs Hotel Silver Springs
Holiday Inn Silver Springs
Silver Springs Holiday Inn
Holiday Inn Express Suites Ocala - Silver Springs Florida

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