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“Wonderful staff”

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Holiday Inn Express Suites Ocala - Silver Springs
Ranked #1 of 8 Hotels in Silver Springs
Certificate of Excellence
GreenLeadersPlatinum level
Milwaukee, Wisconsin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful staff”
4 of 5 bubbles Reviewed 18 May 2014

We were not intending to stay in a hotel as long as we did in Ocala, but the staff was very accommodating and offered excellent service. We stayed about 8 days, and was given a 25% as an extended stay. The breakfast was delicious and fresh tasting (Free!). The rooms were good. My only complaint was we had a handicap room, but the shower head was very large and awkward for handling. Overall a great value and stay! Thank you for a wonderful and comfortable stay. We ended up staying in Ocala another night and here was booked. We stayed at the Hilton- horrible! Holiday Inn Express exceeded our expectations.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 19 May 2014
Charles, we thank you for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! As you mentioned in your review, we do offer extended stay options for guests requiring 7 nights or more. The extended stay rates are a great value and include all of the same amenities included in our standard rates! Our complimentary, delicious breakfast features fresh pancakes, eggs, sausage, biscuits and gravy, fresh fruits, yogurt, bagels, cereals and many other options. It truly is the best way to start your day. I am so pleased to hear that our hotel exceeded your expectations. There truly is no greater compliment to us! Please keep us in mind next time you're in the area. We look forward to seeing you again in the future and thank you again for the wonderful feedback.
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636 reviews from our community

Traveller rating
    458
    140
    28
    4
    6
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266
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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  • English first
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English first
Delray Beach, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 May 2014

We had a last minute stay due to a funeral. The staff was incredible. The location was perfect. The cleanliness and service were bar none. Of course, the complimentary breakfast is always good, and a great timesaver. Thanks for another great visit to Holiday Inn Express!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobbi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 19 May 2014
Thank you, Bobbi, for taking the time to review our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! We were so very sorry to hear of your loss. Traveling can be stressful, especially during times of grief. This is why we do our very best to accommodate you and ensure that your stay is as stress-free as possible. Our full, hot breakfast is a convenient, time-saving amenity for our guests that allows you to concentrate on more important matters. Our hotel is a great spot for family members to gather and spend time together. We hope that you're able to visit again! Thanks again for the wonderful review.
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Drummond, Wisconsin
1 review
5 of 5 bubbles Reviewed 15 May 2014

I was in Ocala to attend the funeral of my niece, The service we received from all the staff at the hotel was superb. All were friendly, accommodating, and sympathetic. It was comforting to have a clean well-appointed room to return to after incredibly emotional days. The complimentary breakfast offered a good variety of well-cooked, warm, and tasty food. My sincere thanks and kudos to all. As a result of my stay here, I will consider using HIE in the future when I travel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 19 May 2014
Mike, thank you for taking the time to leave us such an awesome review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs. We are so sorry to hear of your loss. Traveling for a funeral of a loved one is such an emotional and stressful time, we do our very best to accommodate every request so you can relax as much as possible. I am so pleased to hear that our staff took excellent care of you during your stay. As you mentioned, our hot delicious breakfast featuring our fresh pancakes, eggs, sausage, fresh fruits and more is a tasty, added convenience for our guests. I am happy to hear that we have impressed you and that you enjoyed our brand! Brand loyal guests truly are the backbone for our industry. Come see us again!
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Illinois City, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Our stay was a result of the death in the family. There was a large number of family members at the hotel. The staff, who were aware of the reason for our stay was extremely helpful and compassionate. We have only good things to say about the staff. Rooms were clean, as was the rest of the property. The breakfast was good and well stocked. We would recommend the Holiday Inn Express Suites Ocala-Silver Springs. We would definitely return if we were in the Ocala area. THANK YOU AGAIN TO THE STAFF!

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Traveler9110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 19 May 2014
Thank you for taking the time to review our Holiday Inn Express Hotel & Suites Ocala-Silver Springs. We are so very sorry to hear of your loss. We do strive to go above and beyond for all of our guests, especially those experiencing such a loss. I am pleased to hear that our staff took excellent care of you and your family members. We thank you and appreciate the wonderful review! Please let us know if you're coming back to the area. We always enjoy welcoming back familiar faces and taking care of our loyal guests.
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Valrico, Florida
1 review
5 of 5 bubbles Reviewed 14 May 2014

Kudos to the staff at this Holiday Inn. Not only did they call me the day before to confirm my reservation, when I arrived they made everything a positive experience. Rooms were clean and have everything you need.

Highly recommended !!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raider1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 15 May 2014
Thank you for the wonderful review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am so pleased to hear that you appreciated your confirmation call prior to your arrival. We make these calls daily in order to confirm the details of your stay. We strive to provide excellent service and sparkling clean rooms for all of our guests. Thank you for recommending us! We appreciate you taking the time to let others know about our hotel!
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Cochran, Georgia
1 review
5 of 5 bubbles Reviewed 13 May 2014

Ashley and Melody provided great assistance in my stay at the Holiday Inn Express while on my business stay. This is a very good location in the Ocala area for business. The rooms are very nice and clean and service from the staff was top notch. I will be back in the future. Great price for the value.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 15 May 2014
Thank you, Ken, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! As you mentioned, our hotel is a great choice for those business travelers looking for a hotel near the Ocala Business District. Our Holiday Inn Express Hotel & Suites Ocala-Silver Springs is minutes from the Downtown Ocala Business District and the Ocala Downtown Square which consists of local restaurants, bars and art galleries. We have recently added charging stations at each work desk in our hotel rooms for those business travelers using multiple devices! We try to think of everything for you so you can concentrate on your day's work. We thank you for staying with us for your business needs. I have passed on your compliments to Ashley and Melody as well. Thank you for taking the time to let other potential business travelers know about our awesome, business-centered hotel in the Ocala, Florida area. We look forward to seeing you again!
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Fort Wayne, Indiana
1 review
5 of 5 bubbles Reviewed 13 May 2014

My husband and I stayed recently at the Holiday Inn Express Suites Ocala and had an wonderful stay. Very friendly and caring staff. We had handicap needs which were addressed.Great breakfast and pool. Enjoyed every day and even better was the night time sleep. Great beds and pillows. Computer access which worked great. Cost of room and breakfast was a very good deal.No complaints at all !!

Room Tip: Staying central to the elevator easier and quicker access to all the facility. Great for handicap pe...
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Green Features: Great practices with handling questions. Good suggestions given in surrounding area of Silver Springs of things to do. Glass bottom boat and canoe trips if you can.
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver Springs, responded to this review, 14 May 2014
Thank you, Cheryl, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! We truly enjoy hearing from our guests and value your feedback. I am so pleased to hear that our staff was on point with your requests and questions during your stay. As you mentioned, our express has the most comfortable beds and pillows! Our fiber optic, high-speed WiFi is always very fast and reliable; one of the great complimentary amenities we provide for you. I hope you were able to enjoy some of our beautiful Silver Springs area such as Silver River and Silver Springs State Park! We look forward to seeing you during your next to trip to the area. Give us a call should you need anything at all!
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Additional Information about Holiday Inn Express Suites Ocala - Silver Springs

Property: Holiday Inn Express Suites Ocala - Silver Springs
Address: 5360 E Silver Springs Blvd, Silver Springs, FL 34488-1714
Phone Number:
Region: United States > Florida > Silver Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Silver Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Suites Ocala - Silver Springs 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Silver Springs-Ocala is located next to Silver Springs State Park, home of the historic and world-famous Glass Bottom Boats. The hotel is in close proximity to the Silver River State Park, the Ocala National Forest, numerous fresh water springs (Juniper Springs, Alexander Springs, Salt Springs, Silver Springs, Silver Glen Springs, and Rainbow Springs), the horse farms of Ocala and Marion County, the Horse Capital of the World, Wild Waters Water Park (next door), the beautiful Appleton Museum, Downtown Ocala's business district, the Ocala rotary Sportsplex, Shocker Park softball complex, and Big Sun soccer complex. The hotel is just an hour and a half away from world famous Daytona Beach and the Daytona Beach International Speedway. En-route to Daytona, one will pass numerous fishing spots such as Lake George, Lake Kerr, and the St. Johns River. There are numerous hiking, bird watching, and off road venues in the Ocala National Forest. The hotel features 55 queen rooms and 20 suites. Jacuzzi suites with separate walk-in showers are available upon request. Meeting and business service facilities are on site. The hotel also features a heated pool, fitness room, and guest laundry and dry cleaning services. All guests can enjoy free high speed Internet, free local calls, and a breakfast bar featuring the Express brand Cinnamon Roll, in-room coffee, the Simply Smart Bedding Collection, the Simply Smart Showerhead, an over sized work desk and a hot breakfast buffet featuring the Express brand Cinnamon Roll. This hotel is a Florida Certified Green Property and is a 100 percent smoke free facility. Early Check-in and late Check-out are available upon request. ... more   less 
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Also Known As:
Holiday Inn Express Suites Ocala - Silver Springs Hotel Silver Springs
Holiday Inn Silver Springs
Silver Springs Holiday Inn
Holiday Inn Express Suites Ocala - Silver Springs Florida

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