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Grand Beach Hotel Surfside
Ranked #3 of 9 Hotels in Surfside
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 August 2014

We (my family and myself) stayed at this hotel for 9 days last two weeks. The hotel structure and services are good, it is well placed in Surfside giving access to many other tourist locations (provided you have a car). On this last point, even if well serviced, the garage becomes expensive for a long stay as ours. Very nice pool and area on the top floor reserved for adult guests. Beach is nice and pool area ok, small but clean and well serviced. Rooms are excellent in decor and space. We had a beach front suite with two bathrooms. Hotel staff is very friendly and courteous. Special mention to the concierge Miguel, who helped us well on the choice of visits and restaurants during the stay. Only suggestion to offer a special discount package for breakfast and garage on long stays.

Room Tip: beach front suites are best.
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank PC0466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 18 August 2014

Dear PC0466, thank you very much for your kind feedback. We genuinely appreciate your comments and suggestions as they assist us when reviewing the improvement we can make to our service and product going forward. We are glad to see you and your family enjoyed your visit to property as well as the overall hotel appearance and atmosphere. We are delighted that you found the staff to be top notch and that you appreciated the fantastic service. Thank you for your lovely remarks about Miguel. He is a great asset to our team and we are happy his recommendations and assistance made your stay in Miami and at the Grand Beach Hotel Surfside more pleasant. We are glad you spent a relaxing vacation on property with us and will be looking forward to your return stay.

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668 - 674 of 1,585 reviews

Reviewed 16 August 2014 via mobile

This hotel is very nice and particularly a very good deal for families. Most of the rooms are suites with a separate place with a pull out couch, a bathroom and a smaller shower-room. Which means 4 persons are very well lodged because there are 2 TVs and 2 WC. For the rest you can trust the other reviews in the sense the hotel is new and clean. A negative point is the valet parking which is very expensive and very slow. But you will have no choice because there is no parking around. This means USD 32 extra per night if you have a car. Regarding the location please bare in mind that Surfside is far from Ocean drive and that there is little choice of restaurants nearby except for those at the mall of Bal Harbour which are sort of expensive. A Publix, a Starbucks, a Flanigan's and a Subway are 200 meters from the hotel which can be useful if you do not want to eat at the hotel nor to drive.

Stayed: July 2014
2  Thank 1969PuntadelEste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 18 August 2014

Dear 1969PuntadelEste, we are glad you gave Grand Beach Hotel Surfside a chance and that we managed to meet your expectations. We appreciate the kind and positive feedback you have had to share of our room accommodations. They are indeed comfortable due to the availability of two bathrooms, two TVs, and gorgeous views from the room’s private balcony. We apologize, if you were inconvenienced by the efficiency and pricing of our valet parking. We will notify our front office management team of your experience and comments, so they may follow up. We are glad to offer this service at one of the lowest rates in the area, even though it is available to guests 24-hours a day with in/out privileges. When it comes to the area immediately surrounding the hotel, there are plenty of dining options available not only at the Bal Harbour Shops, but at Harding Avenue as well. On Harding Avenue, besides Publix, Starbucks, Flannigan’s, and Subway, Surfside visitors may enjoy few different local restaurants that are more reasonably priced. We are thrilled by your intention to visit us again in the future. It will be a pleasure to welcome you back.

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Reviewed 12 August 2014

This hotel was the best. The lobby, the location, the staff were all first rate and treated you as if you were the only guests in the hotel. The rooms were fantastic; the décor was phenomenal, the food was great. The pool and bar areas on the roof and the views were simply romantic and fantastic. You were just steps from the beach and even the beach staff was ready and attentive for anything you needed. We celebrated our 22nd wedding anniversary and will definitely be back for our 23rd. Thank you so much.

Room Tip: We faced the city and had a beautiful lit up night view of the City of Surfside and Miami
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Marcia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 13 August 2014

Dear Marcia C, thank you for choosing the Grand Beach Hotel Surfside for such special occasion, as the celebration of your wedding anniversary. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We could not be happier to read that you found the staff to be top notch and that you appreciated the fantastic, friendly, and attentive service everyone delivered. We are glad our beachfront, easily accessible location proved convenient in the duration of your stay. Thank you once again for your time and valued review. The Team looks forward to welcoming you back to Grand Beach Hotel Surfside.

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Reviewed 11 August 2014

A hotel of accessible luxury. We liked its magnificent lobby, its 3 swimming pools, the nearness of the sea, the sky bar on the roof, etc. The restaurant proposes a sophisticated kitchen, the service is attentive. The buffet of the breakfast is fabulous. Already envy to turn come back soon!

Room Tip: Not so closed to Ocean Drive, but the distance is acceptable according to Miami distance.
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Nathalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 12 August 2014

Dear Nathalie B, we truly enjoyed having you stay with us during your time in Miami. We are delighted to reach that our great team looked after all your needs and that you enjoyed the overall hotel facilities and services we have to offer guests. Thank you for joining us at the restaurant; we are happy to read that our food and beverage offerings have met your taste preferences. We are glad to hear that you plan to return- we are looking forward to welcoming you back on your next visit to property.

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Reviewed 11 August 2014 via mobile

Anyone who is willing to stay in this hotel should read this review.
I went on vacation to Miami for three weeks with my wife and baby daughter, this hotel was perfect for us, as its slogan says "Affordable luxury". The first week due to availability we stayed in a Sunset view king, which was the room I booked, the room was nice decorated, very large and the two bathrooms makes it very comfortable.
The location is just perfect for us since we enjoy going to South Beach, Brickell, Bal Harbour Mall and Aventura.
The hotel staff was very helpful and charming specially Jacky that even when they were at full capacity they treated us as if we were home. She also managed to help us getting an upgrade for the rest of our trip to one of the most beautiful rooms in the hotel. A corner suite that was breathtaking.
The main things you all should know is that the hotel construction is completely finished, the parking is very expensive but one should be prepared to add it to the bill $32 pn, so try getting good rates from the beginning.
I would definitely try to go back to this property. Thanks to all the staff who made our stay so pleasant.

Stayed: August 2014
2  Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 12 August 2014

Dear Daniel M, we would like to thank you for choosing to stay with us at the Grand Beach Hotel Surfside and for the precious time you took to give us your feedback. We are truly pleased to read of the excellent, five-star experience you had on property with us in the duration of your three-week stay onsite. We are very grateful for the lovely remarks you have made about our entire staff and Jacky, at the front desk, in particular. We could not be happier to read of how convenient our beachfront location proved to be during your time in Miami. It is indeed true that we are located midway and within reach of South Beach, Brickell, Ball Harbour Mall, and Aventura Mall. It is wonderful that you were able to explore and experience two different room types while on property. We are happy you have enjoyed both our Sunset View and one of our corner suites with wrap-around balconies. It is reassuring to learn that both of them satisfied your needs for comfort, cleanliness, and beautiful views. As you have mentioned, the valet parking onsite is $32 per night, which happens to be one of the lowest rates for valet parking service in the area, even though we offer it 24-hours a day with in/out privileges. We are glad to see that you are already planning a return visit. We cannot wait to greet you back!

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Reviewed 10 August 2014

This hotel just opened in November and will be a hit. From the moment you walk in the front doors, the staff is friendly and welcoming. The rooms are great -- clean, spacious, and very comfortable. We loved the roof top pool and bar...super relaxing. But for those with kids under 21 the pools on the ground floor look great too. Very cool lobby bar. Great hotel and we would definitely return...going to be tough to get in here once word gets out about it!

Room Tip: Get a room facing the ocean for a beautiful view
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 11 August 2014

Dear Katie S, it has been a pleasure to serve you during your time with us. We are really pleased to read that we were able to take good care of you and to make your visit onsite a memorable one. We appreciate all the kind words you have had to share of the hotel’s overall ambiance, room accommodations, rooftop pool and bar facilities. We are very happy all of these lived up to your expectations and contributed positively to your experience on property. We are glad to hear that you plan to return- we are looking forward to welcoming you back on your next visit to property.

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Reviewed 8 August 2014 via mobile

The hotel is very nice, the services are great and the people that works there is very very king, they are trying to solve your issues at every time.
The gym is very good and the pools are great.
In the price should include the breakfast because is easier to operate.

Stayed: August 2014
2  Thank SFernandezS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this reviewResponded 9 August 2014

Dear SFernandezS, thank you for taking the time to write a review of your recent visit to the Grand Beach Hotel Surfside. We are absolutely thrilled with the five-star rating you have given our hotel. It is a pleasure to know that we have lived up to your expectations for comfort, great customer service, and can-do attitude of our staff members. Thank you for the positive feedback you have shared of our pool areas and fitness center. We appreciate your suggestion regarding our breakfast serving. We will be sure to forward it to our food and beverage department. Thank you once again for your valuable feedback. We will be looking forward to your return stay.

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Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Phone Number:
Region: United States > Florida > Surfside
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Surfside
Price Range: £156 - £406 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Official Description (provided by the hotel):
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 
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Also Known As:
Grand Beach Hotel Surfside Florida

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