I had a reservation for a double queen room since I was traveling with my son and grandson. They did not have my reservation, desk clerk said I cancelled it even though I tried to show her my confirmation email. She didn't want to see it She "upgraded" us to a king suite which smelled, and had a nasty mattress pad on the pull out sofa.. She was going to increase the price by $40 because I price I booked at was no longer available. She agreed to charge the price I made my reservation at because "she had a line". Desk clerk was rude and acted like she didn't want to be there. Not up to the standards of other Country Inns and Suites I have stayed at.
- Official Description (provided by the hotel):
- Right off I-10, the Country Inn & Suites By Carlson, Tallahassee Northwest I-10, FL is a quick 12-minute drive from the Florida State University. Our location is close to shops and restaurants too. ... more less
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