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“Nice Hotel, Poor Staff” 2 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #21 of 58 Hotels in Tallahassee
Certificate of Excellence
Bristol
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Hotel, Poor Staff”
2 of 5 bubbles Reviewed 23 February 2014

Beds are comfortable, rooms good with some signs of wear on the carpets and elevator.
Complimentary bath products could be better quality for the price of the room.
Desk staff confused our reservation, left us short one night and told us they were fully booked. But then mysteriously "found" the reservation.
I asked at the desk on the second day for toilet paper in the hotel room and was told housekeeping would bring some up. When I returned to the hotel 2 hours later, there was still no toilet paper. I phoned down to the desk and was told I could come get some. I asked for it to be brought up as my daughter was in the bath. Another hour goes by, no toilet paper. I sent my husband down (who was out running errands and could not help earlier) and the desk staff snaps at my husband that she is busy and forgot. Really not professional.
Breakfast is basic but adequate - small containers of yoghurt, bagels, packets of instant oatmeal, eggs, sausage patties, and cereal. Set up in such a way you have to walk in circles to collect everything - bowls nowhere near the oatmeal, etc.
Breakfast area is not family friendly. Small area, mostly 2 seater tables and only 2 - 3 seater tables. We had to pull chairs over for the 4 of us and squeeze into one table.
The elevator had a very odd sensor in the door. It closed very quickly and suddenly, catching two of us in the arm on different trips.
We stayed on the same floor as a ROTC trip. They did several bed checks in the evening which seemed to require a lot of drill sergeant shouting. The next morning they started again at 6 am, and then did drills in the parking lot at 6.30 am.
The air conditioning kept turning over to heating, no matter how cold I set the thermostat. Between the heat and shouting, I did not sleep well the second night.
I reported the air conditioning fault and the electric sockets in the bedside lamps not working to the desk staff, who made no response as I told them.
There is too much competition on the same road to stay in this hotel again or recommend it.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AnnaliciousBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

Traveller rating
    73
    58
    24
    10
    11
See reviews for
66
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39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
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English first
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 February 2014

I stayed here for work for two nights and it was a great experience all around. The rooms are a great size and very clean. The bed and pillows were comfortable and I slept really well both nights. The complimentary breakfast was very good, especially for not directly paying for it. Normally, complimentary breakfasts at hotels are relatively disappointing but they had a great waffle maker and various pastries.

The best experience came when I was in a rush to a meeting, but didn't have time to grab breakfast in the morning. They had a complimentary to-go bag with an apple, Nutrigrain bar, water, napkin and peppermint so I could hold myself over till lunch.

Overall, had a great trip and this hotel contributed to my enjoyment in the city.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ryan-UNF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 4 February 2014

We booked this hotel for the FSU National Championship celebration weekend in this past weekend. Overall, we found this hotel to be adequate. The hotel shows some signs of wear but overall looks decent. Here are my pros/cons:

Pros:
1. Location is close to FSU campus but far enough away to escape the madness.
2. Mini-Refrigerator in the room.
3. Rooms are a good size with two double beds and a couch area.
4. Breakfast selection was decent for a continental breakfast. (Waffles, cereal, danishes, muffins, toast, yogurt, juices, eggs, sausage, etc.)
5. Easy check-in/check-out.


Cons:
1. SIgns of wear could be scene around the hotel (i.e. Popcorn ceilings, chipping dry wall, etc.)
2. Loud wall unit A/C / Heater unit.
3. Breakfast seating somewhat small. In fairness, additional seating was available in conference room.
4. Price. Seems a little pricey at around $100/night.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank plethera1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Central Florida
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

We booked this property as a mid-point stay on a trip from Biloxi to Central Florida due to the lateness of the hour. This property is in the middle of Tallahassee directly adjacent to the state capital, the drive from I-10 wasn't too terribly bad. The property is in average shape with fairly good exterior presentation, the check-in was quick & easy with our advance reservation. The room was on the older side but in acceptable condition with the exception of the bedding which did not support as well as it should. Not Backwrecker 2000, but again, close. Standard Choice bath amentities, hard towels but not 00 grit. They were well on their way to that status though.... Hot water was somewhat lacking in temperature even all the way to the "H" setting and the pressure was low.... very low.... so showers were not really satisfying. The breakfast was somewhat on the dismal side and was not very appealing. The breakfast area was dirty and had full trash cans. Staff demeanor during the stay was pleasent but not outstanding.

This Comfort Suites has seen better days, and I was glad to put this property in my rear-view mirror in the morning when I left. A totally unremarkable stay at an older, downsliding property. It's renovation time folks!! Would I stay here again? Possibly, if nothing else of comparable quality in the area was available.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank elc32955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
176 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

Well cared for facility. Nicely decorated, well-appointed room. We had a king room on the ground floor with a sofa sleeper and sitting area. No noise from neighboring rooms. Very nice linens. Decent amount of counter space in the bathroom. Good water pressure and plenty of hot water. Nice desk with a detachable portion that has rollers on the legs. Staff was very welcoming. Common areas were very clean, as was our room. Breakfast had an excellent selection- large selection, and plenty of seating. (Hot items included (meat/eggs) - so not just a 'continental' selection.) Breakfast attendant was very attentive to replenish items as needed. Only negative is juice seemed to be 'watered down.' Did not use in the outdoor pool in January, but it looked nice. Parking was well lit. Hotel was easy to find, however, road is a 'parkway' of sorts, so depending on the direction of your approach, you may need to travel past it a bit in order to turn left, as no direct left turn in. It did not pose a problem for us and we arrived after dark. Based upon our experience I can highly recommend this lodging choice.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Iluv2travel059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 25 January 2014 via mobile

We travelled from Miami to Tallahassee by Red Coach and were pleased to find the last stop for the bus was at our hotel.
We were warmly greeted by Diana the friendly night manager. Our room was very spacious.
There is a small gym and access to a guest laundry.
The hotel is well located, with a shopping centre across the road and the large Governor's Square a short cab ride away. The day manager, Richard, was also friendly and welcoming. Breakfast was also good.

Stayed January 2014, travelled with family
Helpful?
Thank bron1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Excellent all Round,

We were made very welcome as we arrived, all staff greeted us throughout our stay.

Breakfast was excellent.

Room was very clean, as were the refrigerator and microwave appliance.

What more can I Say?

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1026 Apalachee Pkwy, Tallahassee, FL 32301
Phone Number:
Region: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Tallahassee
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Recently Renovated. The Comfort Suites® hotel is centrally located in the heart of Tallahassee. The hotel is within minutes of the Florida State Capital, Florida State University, Florida A&M University, the Tallahassee Memorial Hospital, the Tallahassee-Leon County Civic Center, Governor's Square mall and other downtown attractions. The Tallahassee Regional Airport is eight miles from the hotel. Additional area attractions and businesses include federal and state courthouses, and the Turnbull Florida State Conference Center. There are also golf courses, theaters and a variety of restaurants and lounges near the hotel. The hotel has many wonderful features and amenities, including:- Free wired and wireless high-speed Internet access- Free hot breakfast buffet- Free local calls- Free weekday newspaper- Free coffee in the lobby. ... more   less 
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Also Known As:
Comfort Hotel Tallahassee
Comfort Suites Tallahassee
Tallahassee Comfort Suites

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