This review will be going against the grain of all the reviews that I saw for this hotel prior to booking. I was really, really looking forward to staying at this hotel, and after 10 hours on the road I could not wait to get out of the car and soak my bones in the hot tub, and wear the kids out in the pool.
Check in was smooth.
Then the disappointment starts.
We go to the room, get ready to go to the pool, the kids in all their floaty wearing excitement, me just thinking about that... luke warm-hot tub, and the pool with frigid water. My kids have never turned down a hotel pool, and yet here they were saying "Daddy, its too cold!". So then we decide "let's go back to the room, and the kids can take a warm shower."
Well, once I get the kids in the bath, my oldest says "Daddy, there's long black hairs in the tub!"
And, then I see it... EVERYWHERE... long black hairs, on the floor, in the tub, all over the bathroom. Did they clean the room? I tell myself they must have, the bed was made, clean towels, etc. Then I start to look everywhere, then find a candy wrapper, so I call the front desk.
The poor young man that came up to clean our room did a great job, (I could tell that this was not what he was hired to do, on his hands and knees sweeping up hair.) The staff did offer to move us, but we had already "hunkered" down for the night, and we did get $20 off. But, this and some other higher end disappointments, have just put me off paying that little extra for a hotel.
The bed was comfortable, the front desk staff apologized, and said that the cleaning crew would be talked to about our experience, and I believe that. I believe that the management team cares, and wants to create a great experience.
It is a great looking hotel, the pictures do not lie.
As much as I wish that this was not my experience, it was.
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- Also Known As:
- Courtyard By Marriott Tallahassee North / i-10 Capital Circle Hotel Tallahassee
- Tallahassee Marriott
- Tallahassee Courtyard