Recently, a group of 12 of my co-workers and I went to Black Bean. A few of us had been here before. I had been a couple times. We all really liked their food. Since I am for the most part a vegetarian, I can find several choices here when I am not in the mood for a salad or a steamed veggie plate. I always find their black beans and fried yucca quite tasty and the island sauce is one yummy dipping sauce! However, this time the service left a lot to be desired. I could tell from the start that they were short-handed. So, to help them out I asked for a dozen menus. They only had 5 printed, but made copies which was really nice. They cleaned the tables outside when asked and were hopping to get our orders our in a reasonable time. However, they messed up on two of our orders, getting the wrong sides on mine and serving fried fish instead of chicken for another in our group...getting his order wrong TWICE! As we had several newbies in the group, I am not sure this was a great first impression. I will be back because I am addicted to cuban cuizine. But I am not sure about the others. I hope they get more staff to help out because I hate for any small business to fail. And I really like their food. My advice - double check the orders before serving. Consider adding wait staff vs. the current counter ordering with numbers, etc. It might work more smoothly. I will give it another shot, but not sure the others will be back.
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