We were in Tallahassee only for one night but we all agreed that our experience at this Marriott was just what we needed. When I made my reservation (2 months before our trip) I had asked if they had a wheelchair available for one in our party. They did and said that they would have it ready for us. I had not confirmed this before we arrived and was a little worried that they might have forgotten. Well, when we checked-in the desk clerk asked if we still needed the wheelchair!!! Wow!
The only things that were not quite the best was that the A/C was hard to regulate - you got either the Arctic or the Tropics. Our room was a bit small with too much furniture crammed in. We had a king room with a pull out sofa (and 3 of us staying). Even without 3 . . . it was a pretty cramped room.
The improvements made by Marriott to the Courtyard brand are "two thumbs up"! The bistro is very open and welcoming and the lobby has a collection of small conversation areas that have the feel of a living room. Want to give a big "shout out" to Don - who attended to our needs with cocktails and wine in the evening and was there again at 7:00 am to serve breakfast. He is the essence of great customer service. Even though it was a little manic in the morning due to a lot of the guests attending the summer graduation ceremonies at FSU, Don was cheerful, helpful and efficient. Hopefully, Marriott reads these reviews, because, in our book, he deserves many kudos! The other staff members deserve mention as well. The dining area was clean and tables were cleared promptly and readied for the next guest.
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- Also Known As:
- Courtyard Tallahassee Capital Hotel Tallahassee
- Tallahassee Courtyard
- Tallahassee Marriott