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“Best Tally Option”

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Hotel Duval, Autograph Collection
Ranked #10 of 58 Hotels in Tallahassee
Certificate of Excellence
Orlando
Level Contributor
201 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Best Tally Option”
Reviewed 30 September 2013

The Hotel Duval is a Tallahassee Landmark, located blocks from the Capitol Hill in "Downtown" Tallahassee. I have stayed at the Duval before, when it had converted from the original Duval to a Radisson. The Radisson had made upgrades to the hotel, but the Duval took it up a notch. This hotel has been majorly renovated from its predecessors with Marble floors, River Rock Showers, Great Art and fine furnishings, not just in the rooms, but throughout the lobby and common areas as well, which includes a wonderful Shula's 347 Steakhouse. Rooms have all new bathrooms with glass sinks and showers. I stayed at this hotel shortly after it had converted last time, I had a few problems with the hotel, but it appears all those problems have been addressed. The rooms are tastefully decorated with a Scandanavian feel. The room I stayed in was a king room equipped with a Flat Screen TV, Ipod Dock, Speaker Phone and even a PC for your use, with a touch screen counsel. This room is also equipped with nice work area and small fridges are all standard. Parking is valet only, which is good, because the prior tenant always had parking situations. There is a (very popular) roof top bar, at the property, but although we were on a high floor did not hear anything over two days. The property has a very nice breakfast nook/coffee shop combo as well as the previously mentioned steakhouse. The staff makes great efforts to make you feel welcome. Without any doubt, among Tally Hotels, this is one of the best. My wife loved the hotel, especially the shower. For you Marriott Elites, this hotel has no conceirge, but they do give you a coupon for breakfast.

Room Tip: Corner Rooms, are where it is at.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jerrythetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
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English first
New York
Level Contributor
275 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 27 September 2013

I'm a loyal Marriott client, and as this is now part of the family, I gave it a try. The interior is very sleek and dark. The rooms are darker. As a platinum member I am used to a high floor with a king bed, neither of which I received at Duval. The contemporary design is nice, but not functional - closet was very small for my business attire, I couldn't get the frosted glass sliding door to open for the shelving so piled everything on top of the dresser, and I habitually turned on all the lights to give me enough light to read. The furniture is all black and the window shade is also dark. Would be a fun place to party, but not conducive to the business traveler.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woozel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noleone, General Manager at Hotel Duval, Autograph Collection, responded to this review, 28 September 2013
Dear Woozel,

Thank you for taking the time to share your feedback. Let me begin by apologizing for failing to exceed your expectations.

Hotel Duval is part of the Autograph Collection which affords the hotel the opportunity to retain its autonomy while allowing Marriott Rewards members to book reservations as well as redeem and earn rewards points. As you travel and visit other Autograph Collection properties you will find that all are unique and distinct in their character and design. These design characteristics sometimes preclude benefits awarded at traditional Marriott branded properties. Please consult your rewards benefits or the Marriott rewards desk to determine which benefits are applicable to each respective brand.

While I can certainly appreciate that design characteristics are an acquired taste, I think you might be surprised to learn that over 50% of Hotel Duval's business mix is corporate business and of that 50%, most are repeat guests. Hotel Duval also has a very strong and loyal following of Marriott rewards members.

I will address the lighting issue you described with our Chief Engineer to determine an action plan. In the meantime, the hotel will always add additional lighting to any guestroom upon request.

Should your travels bring you through Tallahassee in the future, I welcome you to contact my office directly so that I may personally facilitate your reservation. Thank you again for sharing your comments.

Regards,

Marc B. Bauer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 September 2013

I understand artsy. I understand boutique. I don't get putting rounded stones as the shower floor in the bathroom. For me, boutique does not cut it if you completely cut out functionality. The shower was incredibly uncomfortable to shower in in light of the riverbed floor. The see through sink..unique, but there was barely any room for any toiletries. If I was not traveling on business alone, I am not sure where a second toothbrush would have gone. The lighting is not good if you are planning to do actual work in the room. Also, as the room closest to the elevator, I got to hear the door slam shut after every time it opened. All night.

The good: the lobby and room were beautifully decorated and very clean. Shula's is directly adjacent making a wonderful on site dinner option. The helpful front desk staff promptly moved my room when the first one smelled of cigarettes. The coffee at the downstairs cafe was great, although I object to what they call a "croissant." The location is great if you have business downtown or at FSU. However, I won't stay here again unless they change the shower floor.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ecotourist08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesPRoberts, Manager at Hotel Duval, Autograph Collection, responded to this review, 30 September 2013
Dear ecotourist08,

Thank you for taking the time to share your feedback about your recent experience at Hotel Duval. The massaging river rock that is the shower floor is designed to be relaxing and soothing, but it appears that this was not the case for you. With that said, we do have some rooms that do not have the massaging river rock, but they are ADA rooms. Should your travels bring you back to Tallahassee, please feel free to reach out to me directly so I may personally facilitate your reservation.

Regards,

James P. Roberts
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 September 2013

The only reason I look forward to my having to travel to Tallahassee is to stay at the Hotel Duval. The first time we stayed, it was our hotel of last resort. We ended up getting in very late and the staff was incredibly helpful and attentive. This great attitude has greeted us each time we've come to Tallahassee - the Hotel Duval is now our go-to hotel. The rooms are well designed, comfortable, clean, and smell great. I can't ask for more than a great physical layout and an even better staff - everyone makes a great effort - all the time, from the Valet's to the cleaning staff, to the front desk staff. This hotel could almost want to make me visit Tallahassee more frequently.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLAGTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesPRoberts, Manager at Hotel Duval, Autograph Collection, responded to this review, 30 September 2013
Dear FLAGTB,

Thank you for sharing your feedback about your recent experience at Hotel Duval. We are delighted to learn that you had another great experience here. Thank you for making us your go-to hotel, and we looking forward to seeing you again soon.

Best,

James P. Roberts
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 September 2013

Convenient location, but this hotel has tried so hard to be a boutique experience, it has lost some key features. There is insufficient lighting in the room to work. The shower floor is river rock and the stones hurt your feet. The shower head (a large square) disburses the water in a pattern that makes it difficult to get your body rinsed. The A/C is very loud. The desk chair (seat and back) is strapped with elastic that pinches if you don't have every inch exporsed to it covered. The other chair in the room is so avant garde that it is very uncomfortable. The windows are slits and remind you of what you see on the outside of prisons. The closet and dresser drawers were not pratical and difficult - no handles on the drawers, the closet so small you can barely hang your clothes. There was no where to really put your luggage - no luggage rack. The bathroom sink (glass and sloping inward to the bowl) was so small you have to put your toileties on the toilet. The staff are young and helpful. The rooms are clean. The food is good.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PensacolaESC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesPRoberts, Manager at Hotel Duval, Autograph Collection, responded to this review, 30 September 2013
Dear PensacolaESC,

Thank you for taking the time to share your feedback about your recent experience at Hotel Duval.

I am not sure if you know that Hotel Duval is part of the Autograph Collection which affords the hotel the opportunity to retain its autonomy while allowing Marriott Rewards members to book reservations as well as redeem and earn rewards points. As you travel and visit other Autograph Collection properties you will find that all are unique and distinct in their character and design. These design characteristics sometimes preclude benefits awarded at traditional Marriott branded properties.

Should your travels bring you back to Tallahassee, I truly hope that you will give Hotel Duval another opportunity to serve you.

Best,

James P. Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Springs, Florida
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 September 2013

Looking for a place to stay on a business trip, this is my second time "resting" at The Hotel Duval.
The first night I checked in, the noise in my room was a bit loud because of ambulance sirens. When I called the front desk manager, Nakisha, she was eager to make sure that I was happy with my stay and changed my room immediately. I was also grateful to receive a handwritten note from her wishing me a good night's sleep. And, I did have a great night's sleep in the very comfortable beds.The courtesy of all staff members at Shula's Steak House, Level 8's rooftop bar, and the front desk and valet; make guests, myself included feel very welcomed and I look forward to returning to this hotel when I am in Tallahassee.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barbara5650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesPRoberts, Manager at Hotel Duval, Autograph Collection, responded to this review, 30 September 2013
Dear barbara5650,

Thank you for taking the time to share your feedback. Your kind words are greatly appreciated by the entire team, and we look forward to your return.

Best,

James P. Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2013

We visited our granddaughter in Tallahassee & stayed at Hotel Duval. Lovely smells in the rooms, and each floor is a different frangrance. This hotel is close to FSU campus, and all the great college eateries! Gorgeous view from top floor-not to be missed.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesPRoberts, Manager at Hotel Duval, Autograph Collection, responded to this review, 7 September 2013
Dear Pamela C,

Thank you for taking the time to share your feedback about your recent experience. We appreciate your kind words and we hope to see you again soon.

Best,

James P. Roberts
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Duval, Autograph Collection

Property: Hotel Duval, Autograph Collection
Address: 415 N Monroe St, Tallahassee, FL 32301-1257
Region: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Tallahassee
#8 Romantic Hotel in Tallahassee
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Duval, Autograph Collection 4*
Number of rooms: 117
Official Description (provided by the hotel):
Hotel Duval, Tallahassee's first boutique hotel experience, is a diamond tucked into the charming heart of North Florida. We offer everything you need for a perfect stay: sensational accommodations, exquisite food and drinks, thrilling entertainment and gorgeous event spaces. Hotel Duval is a contemporary reminder of Tallahassee's rich history. Once the prominent place to meet and shape Florida's future, this renovated boutique hotel boasts upscale accommodations, a rooftop bar, and a Shula's 347 Grill. Hotel Duval is proud to be a member of the Marriott Autograph Collection, an exclusive portfolio of innovative and stylish boutique hotels. Marriott Rewards members can earn and redeem benefits at Hotel Duval. Come to the Hotel Duval for business or pleasure. Dine here. Drink here. Host a wedding or meeting. It's the hotel for all seasons, all guests, and all moods. ... more   less 
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Also Known As:
Tallahassee Park Plaza

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