I had really high expectations of this hotel and was unfortunately disappointed.
The good first:
- Amazing staff who can't do enough to help and want to make sure you have a good stay,
- Free shuttle to the airport
- The Level 8 bar on the top floor is great - a lot of fun and where the best of Tallahassee go to enjoy themselves.
Now the bad:
The first room I checked into smelled damp so they moved me to another.
The rooms are laid out in a 'trendy' style, with the bathroom essentially being part of the room with two sliding frosted glass doors to partition it. This is fine if you are travelling solo, but less ideal as a couple.
Air conditioning unit would not switch off so I unplugged it - and it promptly fell off the wall! Fortunataly I was able to reattach it. Then my toilet overflowed and my door wouldn't lock from the outside.
They dealt with all the problems really nicely, giving me some money off the room and comping my bar bill which was substantial. Their decency and kindness means that I would actually stay here again if I were in Tallahassee, which goes a long way to show that good customer service is often the most important things in the hospitality industry.
- Official Description (provided by the hotel):
- Hotel Duval, Tallahassee's first boutique hotel experience, is a diamond tucked into the charming heart of North Florida. We offer everything you need for a perfect stay: sensational accommodations, exquisite food and drinks, thrilling entertainment and gorgeous event spaces. Hotel Duval is a contemporary reminder of Tallahassee's rich history. Once the prominent place to meet and shape Florida's future, this renovated boutique hotel boasts upscale accommodations, a rooftop bar, and a Shula's 347 Grill. Hotel Duval is proud to be a member of the Marriott Autograph Collection, an exclusive portfolio of innovative and stylish boutique hotels. Marriott Rewards members can earn and redeem benefits at Hotel Duval. Come to the Hotel Duval for business or pleasure. Dine here. Drink here. Host a wedding or meeting. It's the hotel for all seasons, all guests, and all moods. ... more less
- Reservation Options:
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- Also Known As:
- Tallahassee Park Plaza