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“If you are staying to get some sleep choose another”

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Hotel Duval, Autograph Collection
Ranked #9 of 58 Hotels in Tallahassee
Certificate of Excellence
Destin, Florida
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“If you are staying to get some sleep choose another”
Reviewed 29 July 2014 via mobile

Ok. The good: clean, comfy bed, nice bar , restaurant, gym.
Bad : worst sleep ever thanks to sleeping next to highway, 4 ambulances, garbage truck. Each time I was almost asleep an ambulance came by. Unless the sound of traffic puts you to sleep you will be miserable . This is the fourth floor facing highway.
I recommend ear plugs.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amandabreck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 3 August 2014
Dear Amandabreck,

Thank you so much for your kind words about our property. We are happy to hear that you enjoyed many aspects of Hotel Duval. Unfortunately, due to our central location we do incur some street noise from time to time. I am very sorry to hear that this interrupted your sleep and hindered your rest. Hopefully, next time you visit, we can set you up in a room that has a more quiet location.

Again, thank you for taking the time to write this review of our Hotel and we hope to see you again soon!

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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679 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Miami Beach, Florida
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 July 2014 via mobile

Amazing hotel, great rooms, great shower, great location, Starbucks in the hotel!!! Shula's in the lobby too. The valet is very fast retrieving your car. Very friendly staff. Level 8 is the bar on the roof, serves great drinks and has amazing view!

Stayed July 2014
Helpful?
Thank TMROMBOLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 3 August 2014
Dear Tmromboli,

Thank you so much for your kind words about our property. We are happy to hear how much you enjoyed the different aspects of Hotel Duval and Level 8 Lounge. Our valet team does a great job and is extremely fast; I will be sure to pass your compliments along. I am so glad you enjoyed the friendliness of our staff as we all strive to deliver an excellent guest experience to every person who enters Hotel Duval.

Again, thank you for taking the time to write this wonderful review of our Hotel. We look forward to the next time you have an opportunity to visit Hotel Duval!

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sea Island, Georgia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2014

Hotel was nice. Offered free breakfast due to points we had so saved us some money. Valets did well but don't like not having access when needed. Tipping fatigue . Sliding glass walls in bathroom kind of weird and cramped for size

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank FairCritic52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 3 August 2014
Dear FairCritic52,

Thank you for taking the time to review our Hotel. We are glad you thought our Hotel was nice and enjoyed the complimentary breakfast.

We appreciate all feedback and take these concerns into consideration while making improvements to Hotel Duval.

Please give us another try in the future as we continually strive to provide the ultimate guest experience.

Sincerely,

Sarah Kilgore
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
1 review
Reviewed 24 July 2014

We used Hotel Duval as a room block for our wedding, and also hosted our rehearsal dinner there. Our guests were so impressed with the service! Every employee we encountered was helpful and courteous. We were so happy with our rehearsal dinner - the ballroom was elegant and the view of the city was gorgeous! We had a lot of help with planning our menu, and the food was amazing! The rooms were nice, clean and a little swanky. One friend even commented, "We're not fancy enough for a hotel like this!" Of course, the bathroom privacy can be interesting (sliding frosted glass doors), but there are other bathrooms on property to use if you are feeling bashful. None of our guests seemed to be bothered by it. We still hear guests raving about what a great stay they had at Hotel Duval. Keep up the good work!

Room Tip: Each floor has a different color scheme and scent, which is kind of fun! The lower level rooms will...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank jotravels86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 27 July 2014
Dear jotravels86,

Thank you for taking the time to review our Hotel. We are so happy that you chose Hotel Duval as the venue to host your rehearsal dinner and the hotel of choice for your wedding guests. It gives us such great pride to hear that our staff delivered superb service as we continually strive to provide the ultimate guest experience! Again, thank you for your kind words and we look forward to seeing you again soon!

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 July 2014

Quick review: This is a great hotel for any occasion. The roof top bar is expensive but a great atmosphere. I would definitely stay again.

Full Review: I was in Tallahassee for a wedding. My friends and I decided to stay at the Hotel Duval. Upon arrival, I was greeted by the valet attendant and proceeded to check in. I was unfortunately not given a room upgrade with my elite status but did receive breakfast vouchers.

We were in a corner room with a king bed. The room was a good size and the bed was extremely comfortable. A few negatives as the other reviewers have stated, the room smelled a little musty but nothing unbearable, the soap leaves a slimy feel to the touch, and the room was a little humid but it is Florida. These are all nit picky problems and did not affect my stay at all.

The hotel is located within walking distance to multiple restaurants which was very convenient. We enjoyed breakfast at the bistro twice and the waitress provided excellent service! Even for our party of 11 people.

Both evenings of our stay, we finished our nights with drinks at the roof top bar. The drinks were a bit pricey but you get what you pay for. The view is great and the atmosphere was even better.

I'd like to thank Jermaine! He help me book a room last minute for the bride and groom who ended up staying with us at the hotel unexpectedly. He was very friendly and accommodating to our requests. This is the kind of service you expect at a top notch hotel!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Hotel Duval, Autograph Collection, responded to this review, 22 July 2014
Dear David M.,

Thank you for taking the time to review Hotel Duval. We are so glad to hear that you enjoyed your stay and the Level 8 Rooftop bar. It is a wonderful place to savor a fine cocktail and take in a beautiful view of the city. We hope that you will come to Hotel Duval again soon to enjoy all that we have to offer.

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gardiner, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2014

My boyfriend, sister, and I decided to stay at Hotel Duval for one night because we had an early flight from Tallahassee. We thought that "Tallahassee's Only Boutique Hotel" would have personality, and we were looking forward to it being the last part of a mini-vacation to Florida.

On arrival, the staff were friendly and the lobby was nicely decorated. However, first inspection of the room led to the first of many disappointments. We knew from other reviews that the rooms had a strange layout, with the bathroom as being part of the room. It was a little worse than I was expecting. The glass doors did not fully close in the corner and were transparent enough that they offered no privacy. Also, there was no working fan in the bathroom. The only "scent experience" we experienced was that of the smell of each other's trips to the bathroom. That combined with the dampness (from no working fan) made the whole visit a drag.

But wait...it gets worse. The morning that we left, my boyfriend took a shower. He accidentally dropped his washcloth on the floor and reached to pick it up. Fortunately, he noticed that the cloth had several writhing black worms on it before continuing to use it. These larva must be thriving in the consistently damp rooms and among the little black stones of the shower floor. To say the least, we were appalled.

We left the hotel before management staff was on duty, but when we reached a layover at the Atlanta airport, I tried to call the hotel to report what we had experienced that morning. Time after time, no one answered the phone. When I did get a hold of a front desk staff member, they put me on hold for fifteen minutes and I hung up.

I had decided to forget about the whole thing, until my boyfriend noticed that he had been charged twice for our wonderful stay at the Hotel Duval (once by Priceline and once by the hotel, themselves). The hotel staff was helpful with the refund but seemed unperturbed when my boyfriend told them about the worms.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank 960ARen960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 14 July 2014
Dear 960ARen960 –

It is with my deepest sincerity that I apologize for the issues you encountered during your stay. These conditions are clearly unacceptable and we are taking your observations seriously. We are currently conducting an inspection of every single shower and will thoroughly investigate any signs of such issues. I assure you that addressing these concerns will be our number one priority.

Please contact me directly to further discuss this issue.

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ball Ground, Georgia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 July 2014

I tagged along on hubbys business trip for one night & stayed at Hotel Duval. Very sleek lobby - we were offered water bottles upon check in. Valet guys are so nice and friendly! They also had a Marriott Reward Members reception with free drinks & apps. Room was nice and had "modern" decor. Modern as in dark wood ikea looking furniture, but done right & cute. As for the frosted bathroom door (as others reviewed) that is a bit weird, even for us older married couples. But overall a great room, and very well kept.
Had Dinner at Shula's inside hotel- Very expensive compared to the cost of the room. But we knew that so were not shocked. Started with the Ahi Tuna app - Awesome!, Shared the Porterhouse steak and sides w/hubby (we had a late lunch anyway) Was awesome!! Ordered a bottle of whine (Malbec) to round out dinner. Only came to about $101 before tip. Great Service as well - Our waiter - Christian - was very professional but had a great personality - and did not snub us when said we were going to share a plate as some high end steakhouses do "frown" upon that:)
The rooftop lounge was was nice to have a glass of wine and enjoy outside evening with hubby. Well that was until we realized it was :Ladies night" and they had free cosmos for any girl after 10. And by any girl I mean young girls flooded the place for free drinks. really did not want to spend rest of night with a bunch of college girls (obviously not staying at hotel - locals) looking for free drinks so we left.
The free breakfast coupon we though was just going to be continental as it stated on it but ended up being - Eggs, ham or bacon, toast, potatoes, and juice. Perfect - was great food! Again service was outstanding!
Asked for a late check out while hubby was at meeting and that was so easy - Again Great service at Front desk. Very sophisticated feeling hotel for an affordable rate!

Bottom Line - GREAT SERVICE, nice rooms, and a very pleasant stay! Would def stay again! Great Job Hotel Duval!

Room Tip: We stayed in Room 321 - Corner with two windows - 3rd floor - was very nice!
See more room tips
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Public Relations Manager at Hotel Duval, Autograph Collection, responded to this review, 14 July 2014
Dear Kelly B –

Thanks so much for taking the time to write a review of Hotel Duval.

We are certainly glad you got to join your husband on his work trip! It sounds like you had an all around wonderful guest experience, which is always our goal.

Again, thank you so much for your kind words about our property. We look forward to the next time you have an opportunity to visit Hotel Duval!

Sincerely,

Sarah Kilgore
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Duval, Autograph Collection

Property: Hotel Duval, Autograph Collection
Address: 415 N Monroe St, Tallahassee, FL 32301-1257
Region: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Tallahassee
#8 Romantic Hotel in Tallahassee
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Duval, Autograph Collection 4*
Number of rooms: 117
Official Description (provided by the hotel):
Hotel Duval, Tallahassee's first boutique hotel experience, is a diamond tucked into the charming heart of North Florida. We offer everything you need for a perfect stay: sensational accommodations, exquisite food and drinks, thrilling entertainment and gorgeous event spaces. Hotel Duval is a contemporary reminder of Tallahassee's rich history. Once the prominent place to meet and shape Florida's future, this renovated boutique hotel boasts upscale accommodations, a rooftop bar, and a Shula's 347 Grill. Hotel Duval is proud to be a member of the Marriott Autograph Collection, an exclusive portfolio of innovative and stylish boutique hotels. Marriott Rewards members can earn and redeem benefits at Hotel Duval. Come to the Hotel Duval for business or pleasure. Dine here. Drink here. Host a wedding or meeting. It's the hotel for all seasons, all guests, and all moods. ... more   less 
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Also Known As:
Tallahassee Park Plaza

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