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“Don't stay here unless the housekeeping is improved”

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Quality Inn & Suites-Capital District
Ranked #22 of 58 Hotels in Tallahassee
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't stay here unless the housekeeping is improved”
Reviewed 20 January 2012

It appears the housekeeping may need some remediation!! The carpets in the lobby and hallways were very dirty, there was a coating of dust on the furniture, and my wife almost set her makeup kit on a previous guests "body hair". We were completely disgusted! However, the breakfast was delightful,and the employee Jorge, in my wife's words almost redeemed the stay. He was gracious, helpful and kind!!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jakersdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIASFL808, General Manager at Quality Inn & Suites-Capital District, responded to this review, 8 February 2012
Dear Guest,

Yes, Housekeeping is improved tenfold. It was one of those moments, where our two Room Attendants went on holiday break couple of weeks ago and new staff was under training. Your comments does not reflect our normal hotel condition or our way of hospitality. Lesson learnt here is, not to put new staff on the floor after a week of training, but have them work with existing best staff and continue to inspect their rooms in detail until they prove themselves of their capabilities. Thank you for your comments and we have changed to better accommodate future guests. Please contact me on your return trip and we will make it right for you.
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271 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Cocoa, Florida
1 review
Reviewed 9 January 2012

Quality Inn & Suites on Apalachee Parkway is a great find. Convenient location to everything. The staff is friendly and efficient and we really enjoyed our stay.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIASFL808, General Manager at Quality Inn & Suites-Capital District, responded to this review, 8 February 2012
Thank you for your review. I am glad that we were able to accommodate you on your travel to Tallahassee, FL. I will let our hard working staff know of your positive comments.
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Tallahassee, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2012

Hi,

I thought I could make it home one night and was too tired to drive so stopped at the hotel and got in right away. The room was very nice and the breakfast in the morning was great. Very quite and clean. The front office, cook and cleaning staff were very pleasant. One of the nicest places I've stayed in Florida. I felt very safe staying alone.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIASFL808, General Manager at Quality Inn & Suites-Capital District, responded to this review, 8 February 2012
Great. Thank you for your comments and it is refreshing to know that our efforts to take care of our guests, like family members, are noticed. Please contact me on your next trip to Tallahassee and I will personally ensure that our commitment to hospitality is upheld once again.
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Fort Lauderdale, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2011

Built in the 80s, interior halls, pool is adaquate, WIFI, pretty quiet, workout room, looks renovated in the early 2000s. Rooms are larger than most, facility was very clean, staff helpful, price of $90/night was set 2 months prior, normally $143 night of homecoming as you would expect. 15 minutes to Wescott,

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pikappbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIASFL808, General Manager at Quality Inn & Suites-Capital District, responded to this review, 20 December 2011
Dear Guest, thank you for your comments. Yes, looking past our age and noticing how wonderful we have maintained our hotel over the years by keeping up with renovations, is the biggest compliment you gave us. I will let my staff know that they have made your stay pleasant one. Thank you and wishing you Happy Holidays !!
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Level Contributor
4 reviews
4 hotel reviews
Reviewed 17 November 2011

We originally had reservations at the Super 8 but due to overbooking they re-routed us to the Quality Inn. We were quite happy and comfortable.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiamiSeminole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIASFL808, General Manager at Quality Inn & Suites-Capital District, responded to this review, 20 December 2011
Thank you for posting comments on TripAdvisor. We were thrilled to be your Host and Super 8 for giving us a chance to do so. We would like to be your home away from home, so next time you are in Tallahassee, please give us a chance to serve you again.
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Deltona, Florida
Level Contributor
114 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 14 September 2011

After staying at the Quality Inn (Monroe Street) in Tallahassee and having a horrible experience, I cancelled reservations for the next two weekends even though that meant we had to travel 1 1/2 hours to Lake City after the Oklahoma game on Sept. 17th. We did manage to get reservations with the Quality Inn & Suites this past weekend...it was near perfect! Everything was as you would expect....good service, a CLEAN room, large king size bed, flat screen TV, air conditioning that worked, and close to the mall and a number of places to eat. The only thing that made this hotel expect not perfect was the fact that the light on the sign out front was not working and we drove a couple miles up the road before calling our oldest daughter who attended school at FSU and told us where the hotel was. Will reserve our rooms for next season here in the future!

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dade City, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2011

This hotel wasn't bad...have stayed in plenty worse. Everything seemed taken care of - there were some modern updates although the age of the hotel shows through in some elements however. I wouldn't exactly say its the cleanest but not dirty. Stayed here for a recent FSU game...price was very reasonable compared to other hotels in area and felt safe and quiet.

Room Tip: book early for FSU games!
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  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites-Capital District

Property: Quality Inn & Suites-Capital District
Address: 2020 Apalachee Pkwy, Tallahassee, FL 32301-4818
Phone Number:
Region: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Tallahassee
#6 Green Hotel in Tallahassee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites-Capital District 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Quality Inn & Suites™ Capital District hotel is conveniently located close to downtown and the state capital. This Tallahassee hotel is near attractions like Florida State University, Florida A & M University, Tallahassee Community College, Governor's Square Mall, Leon County Civic Center and the Koger Center. Guests of this Tallahassee hotel are invited to enjoy many amenities, including free full hot American breakfast buffet, free local calls, free weekday newspaper, free in-room coffee and free safe deposit boxes.The hotel also has an outdoor pool and access to the YMCA activities center across the street. Business travelers will appreciate modern conveniences like high-speed Internet access, full-service business center with copy and fax services and meeting rooms. The Gallery meeting room accommodates up to 50 people and the Solarium accommodates up to 25 people. Audio/visual equipment and refreshments are available through the sales office.All spacious guest rooms include refrigerators, flat-screen televisions, Serta™ mattresses, irons, ironing boards, hair dryers and coffee makers. Be sure to ask about the Spa Suites and Family Suites. Handicap accessible rooms can be requested and all guest rooms at this Tallahassee hotel are non-smoking.Whether traveling to Tallahassee for business or pleasure, the Quality Inn & Suites Capital District hotel is the perfect place for any guest. ... more   less 
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Also Known As:
Quality Hotel Tallahassee
Quality Inn And Suites
Quality Inn Tallahassee
Tallahassee Quality Inn

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