CUSTOMER SERVICE IS TOP SHELF.
Every person from check in to housekeeping to breakfast staff was exemplary customer service.
I have been concerned that HILTON has been downward spiraling until I stayed at this hotel on a visit to my niece who was doing a special presentation at FSU. This one saved my opinion on HILTON.
Every other HILTON should stay at this hotel to learn what customer service is supposed to be like. Being a customer , I feel like It should be a pleasure that I chose to stay at Hilton, as there are MANY hotels to choose from. This hotel NAILED it....... from pleasurable smiles, to genuine thank yous, and going above and beyond .... truly a pleasure to stay here.
Keep up the good job guys, whenever im in this town, im definitely staying at the DOUBLETREE.More
- Free Wifi
- Breakfast included