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“No Air”

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Hilton Garden Inn Tallahassee
Ranked #12 of 55 Hotels in Tallahassee
Certificate of Excellence
A TripAdvisor Member
1
Reviewed 16 November 2013

Our first room had the air break. We were told 2x it was being fixed after the first night of our stay. we arrived back to our room after midnight on the second night after attending a wedding and the problem was not fixed. They did then change our room-but annoyed it was like 1am! They made no apologies and no comps were given.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 18 November 2013

Dear Trip Advisor Member,
I am extremely sorry to hear your air unit wasn’t working. I have spoken with our staff and we have removed the charges for the last night you stayed with us. You should see a credit, back to your credit card. I hope you will give us another chance the next time you travel to Tallahassee.
Again my sincere apologizes!
Best Regards,
Cheryl Horne-Director of Sales

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Write a ReviewReviews (611)
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478 - 484 of 611 reviews

Reviewed 13 November 2013

Everyone was kind and helpful! Food was fresh and tasty! Workout room was nice and user friendly! I would definitely stay here again!! This was my first visit to Tallahassee and I enjoyed the stay at the Hilton Garden very much!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Deshea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 18 November 2013

Dear Deshea W.,

Thank you for taking the time to review our hotel. We appreciate your comments and are glad you had a great visit with us. We look forward to your next stay!

Best Regards,

Cheryl Horne, Director of Sales

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Reviewed 6 November 2013

did not meet my expectations of a hilton property. Bed was extremely hard and uncomfortable. Bring some alieve if you stay here. hvac is so loud you have to turn the tv up to maximum. Its like a hurricane wind blowing on you with no way to adjust..This property does not have a complimentary breakfast.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank itswellworthit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 11 November 2013

Dear Itswellworthit,

I appreciate you taking the time to write a review. I'm so sorry to hear that the bed was uncomfortable. Our Garden Sleep System beds generally get great reviews, but they do need maintenance on occasion and it sounds like that is the case. We will definitely have a team member follow-up on that. I will also pass your information regarding the air unit, as your comfort is very important to us. I hope you are able to stay with us again soon!
Best Regards,
Cheryl Horne-Director of Sales

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Reviewed 4 November 2013

This was a Great Experience, Great Area. The Hotel is clean, the staff is very friendly, and the location is wonderful. I love the fact it is right off the interstate, and yet close enough for an easy drive to town. I love the fact that Staff were constantly offering to assist with any question. I don't know how they stay so cheerful. Besides that the rooms were the standard Hilton fare, clean and comfortable.

  • Stayed: September 2013, travelled on business
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Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 6 November 2013

Dear Matt M,

Thank you taking the time to write such a thoughtful review! We are delighted you enjoyed your stay with us. I will be sure to pass along the kind words regarding our staff. We are one big family here and want our guests to feel the same way. We hope to see you back soon!

Best Regards,
Cheryl Horne-Director of Sales

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A TripAdvisor Member
Lake Worth, Florida
1
Reviewed 30 October 2013

Lovely, clean facility with friendly staff, always stopping to say good morning or hello as we came in or left. The place was jammed but we were never disturbed by noise. Convenient to interstate. Would definitely stay here again.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 31 October 2013

Dear Trip Advisor Member,

Thank you for taking the time to write such a thoughtful review! We are delighted you enjoyed your stay and look forward to having you back again.

See you soon!

Best Regards,
Cheryl Horne-Director of Sales

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Reviewed 30 October 2013

hilton garden inn of tallahassee fla was a great hotel to stay everyone there were nice and the lobby had coffee all day long it clean friendly and it by everything looking forward to staying there again

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 31 October 2013

Dear Michael H,

Thank you for taking the time to write such a thoughtful review! We are delighted you enjoyed your stay and look forward to having you back again.

See you soon!

Best Regards,
Cheryl Horne-Director of Sales

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Reviewed 30 October 2013

The hotel was clean the staff was friendly the room was clean and we had a great stay!!It was nice to be greeted in the lobby with balloons that represented my college. The bar lounge in the evening was nice as well.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Angel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl H, Director of Sales at Hilton Garden Inn Tallahassee, responded to this reviewResponded 31 October 2013

Dear Angel F,

Thank you for taking the time to write such a thoughtful review! We are delighted you enjoyed your stay and had a great Homecoming weekend.

Hope to have you back again!

Best Regards,
Cheryl Horne-Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tallahassee

Address: 3333 Thomasville Rd, Tallahassee, FL 32308-7905
Phone Number:
Region: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Tallahassee
Price Range: £91 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tallahassee 3*
Number of rooms: 99
Official Description (provided by the hotel):
Retire to a spacious guest room or suite at the Hilton Garden Inn Tallahassee, FL hotel and find everything you need for a restful and productive stay. Ensure tomorrow is a success with a peaceful night's sleep in your Garden Sleep System(R) bed, offering an adjustable mattress for maximum comfort. Prepare for your meeting at the work desk or surf the web with complimentary WiFi. All guest rooms enjoy complimentary secure remote printing to the business center. Cook a meal or snack with microwave, refrigerator and coffee maker or catch up with your favorite TV shows on the 32-inch flat screen HDTV, with a delicious meal from room service. The Hilton Garden Inn Tallahassee, FL hotel is an ideal location for wedding receptions, special events and corporate meetings. Host an event with flexible meeting space at our hotel in Tallahassee, FL for up to 50 guests and plan every detail with help from our expert team of professionals. Enjoy an energizing workout in the fitness center or take a relaxing dip in the tropical outdoor pool and whirlpool. Dine on classic American fare and delicious specialties at our onsite Tallahassee restaurant, the Great American Grill(R). Enjoy our cooked-to-order breakfast each morning and indulge in a delicious meal of regional favorites in the evening. The hotel's convenient Pavilion Pantry(R) is also open 24-hours and offers sundries, beverages, prepared meals and snacks to enjoy within the comfort of your guest room. ... more   less 
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Also Known As:
Hilton Garden Inn Tallahassee Hotel Tallahassee
Hilton Tallahassee
Tallahassee Hilton Garden Inn

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