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“Avoid This Hotel”

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Extended Stay America - Fort Lauderdale - Tamarac
Ranked #4 of 5 Hotels in Tamarac
Honolulu, Hawaii
Level Contributor
77 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Avoid This Hotel”
Reviewed 14 April 2013

A well-deserved record lowest ever ranking for the dozens of hotels I have reviewed throughout the years, this hotel cannot be recommended regardless of price. I arrived just before 12 midnight, and the Front Office was closed. There was a wall mounted telephone for after-hours access, but no one answered. There were two other parties with reservations also waiting with me, and like me, they advised their reservations were confirmed for late arrival. After 20 minutes a Security Guard on rounds noticed us waiting and was able to locate the Night Clerk who was a nice enough guy, but none of us who had waiting 30 minutes outside of the Front Office were very pleased. My room reeked of what can best be described as moldy cigarette smoke. The kitchenette counter-tops had cigarette burns, the carpet was thread-bare worn in places, and the bathtub was chipped in numerous places. The gasket seal on the fridge door needed replacing which hindered the door from closing properly. The 26 in. old-style CAT tube TV had a very poor picture and the screen flipped often while watching CNN. Like the carpet, the bed and bathroom linens were severely worn, although they at least appeared clean, but were rough as sandpaper. The bed was marginally comfortable but the pillows were sub-standard. There were numerous ants in the kitchen and spiders in the bathroom, but thankfully no bed bugs were detected upon close inspection. The room’s door card key deactivated after its first use requiring the Security Guard to again locate the Front Desk Clerk so the card key could be replaced at 1:30 AM. I noticed there is both a La Quinta and Holiday Inn Express down the street just a couple blocks, and they surely must be better options because it is not possible they could be any worse!

Room Tip: Do not check in!
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank FitDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 18 April 2013
Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced an longer than usual wait time for check in and that your key deactivated after using it just once. To make sure this doesn't happen again, I have use your feedback to help train all of front desk staff to be more attentive and efficient as well as on ways to ensure our keys are programmed for the guests length of stay.

I appreciate you bringing this to our attention. It would sadden us to know that you chose to stay with another hotel. If you have any additional feedback, please reach out to me at fld@extendedstay.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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176 reviews from our community

Traveller rating
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    58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2013

Just had a super 8 day stay at the Homestead Studio Suites in Tamarac, Florida. The facility and grounds are immaculate and my room compared favorably with other far-more expensive properties. Samantha and Carli on the Front Desk were very welcoming, knowledgeable, and went out of their way to make my stay as pleasant as possible. Lots of well-lighted parking; quiet, and centrally located to restaurants, shopping, and easy on-off access to the Turnpike and Interstate.

Room Tip: Ask for a second floor room. They are quieter. A little restaurant that serves the best roast duck i...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArimaBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
1 review
Reviewed 7 April 2013

The room was clean and comfortable. A great deal for the price. Excellent customer service! The location was very conveinent to restuarants and shops. It wasnt far from the mall. It was right next too a bank which was also good. The walls were not thin and our room did not smell like so many other hotels i have stayed. The bathroom needed an update but it was very clean and served us just fine.

Room Tip: If you are staying a less than 8 days, they do not provide housekeeping so you will have to exchange...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ameliah802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miramar, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2013

Customer service was exceptional. Unfortunately that's the best I can say about the hotel. The room smelled like mold and mildew. The furniture was outdated and mix mashed. The cable tv, all 6 channels, was broken. The room felt depressing. Never again

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Okj0se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie, Florida
1 review
Reviewed 18 March 2013

On several of my stay I had the opportunity to be assisted by Carli and Samantha and at all times even though they are busy they displayed the utmost courtesy. They explained Policies and procedures with full understanding and knowledge. These two ladies in my opinion are a credit and an asset to this establishment.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In Yo Head
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 March 2013

Kitchen- 1 plate, 2 glasses, 2 saucers, 1 bowl. 2 butter knives, 3 forks, 4 spoons. 2 small pots.
Rooms Dont look like the pictures. mine has no chairs or desks or love seats, basically the bed and 2 stools from the kitchen. My 60yr old parents had no where to sit.
Tv- about a 20 inch made in 1997- i looked on the back. THATS 16 YEARS OLD. nice. i bought a 32 inch from the store and returned it when i left.
Most rooms with 1 bed are king size, there's are queen.
Cable channels are what you'd expect from the cheap motels- 24 channels with showtime.
Read the other reviews for info on charges for clean towels and rooms.
Internet is free, but slow unless you upgrade for a fee.
They do allow dogs, for $25 a day

OH AND MY FAVORITE PART, there was a pair of weighing scales in the cabinet with suspicious residue on it. Check out the picture. i disposed of it immediatly, i wish there staff could avoid leaving felony's in the rooms before i stay.
The price good, although i dont know about the valule.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2013

If you have a car, and want to be in a convenient location, have a kitchen and prepare your breakfast before heading out, this is your place.
Comfortable beds and quiet, plenty of parking spaces (which is free). Internet speed was ok. Staff at front desk is friendly and helpful.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kchichis c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Fort Lauderdale - Tamarac

Property: Extended Stay America - Fort Lauderdale - Tamarac
Address: 3873 W Commercial Blvd, Tamarac, FL 33309-3315 (Formerly Homestead Studio Suites - Fort Lauderdale - Tamarac)
Phone Number:
Region: United States > Florida > Broward County > Tamarac
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Tamarac
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Tamarac 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate ... more   less 
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Also Known As:
Homestead Studio Suites Fort Lauderdale - Tamarac Hotel Tamarac
Homestead Studio Suites Tamarac
Tamarac Homestead Suites
Extended Stay America Tamarac
Homestead Tamarac
Homestead Suites Tamarac

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