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“Im in paradise and do not want to leave.” 5 of 5 bubbles
Review of Extended Stay America - Fort Lauderdale - Tamarac

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Extended Stay America - Fort Lauderdale - Tamarac
Ranked #4 of 5 Hotels in Tamarac
Level Contributor
2 reviews
“Im in paradise and do not want to leave.”
5 of 5 bubbles Reviewed 25 June 2013

Im so impressed at all the things that are taking place here. They are in the process of a hugh upgrade. New mattresses in every room, new flatscreen TVs. WOW, im so impressed. One of my concerns i have about staying in hotels is bedbugs, BUT NOT HERE AT THIS LOCATION. THE BEDS HAVE COVERINGS. I DO NOT SEE THIS EXTREME OF EFFORT NO WHERE ELSE. I must not forget the great customer service here. Marshell, Shaneka, Tahelia, Victor, Anglicia, Shanice, maintenance, housekeepers, you all made my stay here worthwhile being here. Let me not forget about the great security that is here on property to make sure our safe. I can leave out at night knowing i will be safe because due to the pretrolling of the grounds at night. I give a high-five, A Big Ten to this hotel. Once again, thank you all for being a team and making things happen. God bless!!!!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cookie6622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 27 June 2013
Thank you for taking the time to write a review of your stay. I'm thrilled that our recent renovation has made your stay even better. We made improvements to all of our offerings with guests like yourself in mind. As well, I am so glad that our staff was friendly and helpful during your visit, especially Marshell, Shaneka, Tahelia, Victor, Anglicia and Shanice.

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
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175 reviews from our community

Traveller rating
    53
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    16
    22
    58
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 June 2013

Upon our arrival the outside of the hotel was Deceiving, Checking in was fine but as we got into our room it was so smokey..... when we checked in we specifically took a non-smoking room......The carpet was stinky,the bath tub was stained,the toilet was stained,the place was infested with ants and they also promised free WIFI but the whole time we were there we didn't get any WIFI at all....such a DAMN shame!!!!!!!! I would not even recommend my dog to stay there.

  • Stayed May 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 20 June 2013
Steve - I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the staff; however, we apologize that your stay was not 100% satisfactory. As this hotel’s manager, I can assure you that I have investigated the problems in the room and I have taken further action to correct them so that your experience is not repeated.

Thank you for sharing your experience with us. Please do not hesitate to contact me directly, at fld@extendedstay.com, should you wish to discuss this further. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
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Fort Lauderdale, Florida
1 review
2 of 5 bubbles Reviewed 29 May 2013

After receiving the key and entering the room I called down to Guest Services and asked for another room only to be told we can't change your room...upon entering a foul smell coming from the room as well as the molding of the kitchen cabinets,the bottom counter sink,the overflowing toilet,the clogged up tub,the stained bedding and misplaced chairs..I went and brought linen to sleep on as well as plug-ins to try killing the smells inside the room from a local Walmart,after being denied another room the problems still accurated with the toilet and calling Guest Service was just a waste of energy when your getting attitudes and sorry for inconviences that they didn't truly give a Hoot on what was happening,I stayed at this location over the Memorial Day weekend in Tamarac-Fort Lauderdale...I strong don't recommend staying here if ever visiting South Florida..Disaster!!! I want my MONEY back

  • Stayed May 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank kaye h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 31 May 2013
Kaye - Thank you for your recent review of your stay. I sincerely apologize that your stay at our hotel was not 100% satisfactory. I met with the staff, and we are working to ensure that all of our guest rooms are odor free and all maintenance items are repaired to ensure that this does not happen is not repeated.

Thank you very much for bringing this to our attention. I invite you to contact me, at fld@extendedstay.com, if you have any additional comments. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cooper City, Florida
1 review
5 of 5 bubbles Reviewed 22 May 2013

great price located near a shopping center that has a publix , Subway AND a Krispy Kreme!!! Also gas stations and CVS & Walgreens at inntersection Bank of America next door hotel staff extremely friendly and helpful would recommend but i dont want too many people finding out about this hidden gem

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kelvin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 29 May 2013
Thank you for taking the time to write a review of your stay. I'm glad that Extended Stay was conveniently located and our fully equipped kitchens help you prepare for the day. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 May 2013

After given a room and wrong direction to the room i enter the room and it smell of wet carpet with no tv remote ..calk front desk no answer after leaving the room i had to wait almost 2 hours to get another room computer and printer was down about 4 guest could not get a room and they had reservation it was a nightmare!

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank bran002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 31 May 2013
The staff and I read your comments about your stay with us. Please accept our most sincere apologies for the unsatisfying customer service you received. As this hotel’s manager, I can assure you that I have reviewed how to address guest concerns in a timely fashion with the entire staff to ensure your experience is not repeated.

Thank you for sharing your experience with us. I invite you to contact me, at fld@extendedstay.com, if you have any additional comments. We would love to have another chance to provide you with a better experience the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freeport, Grand Bahama Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 April 2013

I saw roaches in the room. The bed and box spring were stained. The bedding was old, had holes and had a smell. When I checked in, the employee had no idea what he was doing. He seemed lost. There was no change. I phoned to report the roaches I saw and asked if I could change rooms, he said wow then asked if my problem could wait until the following morning. I assumed that because I paid about 70+ dollars on the room, I got one of the worst rooms. I knew the room wasn't in top shape because one of the numbers on the room door was written with a marker.

  • Stayed April 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Charmed242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 24 April 2013
Your review for our hotel was recently brought to my attention. We appreciate the kind comments about the landscaping we have outside the hotel; however, we apologize that your room was unclean and the font desk staff was unable to assist you efficiently. Please know, regardless of what you spend to stay at our hotel, we treat all of our guests equally. Each room is meant to be cleaned upon a guests check-out, and I promise, we would never intentionally place you in one that was not. With your comments in mind, I am meeting with my staff to coach them on proper cleaning techniques and reviewing customer service basics too.

We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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Skaneateles, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 20 April 2013

(Booke 2 rms) Dirty. Non smoking rms reeked of smoke/cigarette burns in carpets.AC/fan didn't work properly. Changed rooms 3 times due to painting or work being done on rms and front office not aware.. Switched rm because of heavy cigarette smoke smell and the room was just dirty. Son's room had lrg blood stain on mattress so neither son wanted to sleep on that bed. Brought a small dog and he kept finding things under the beds like a hairband, earrings, rubberbands etc... Was afraid the dog was going to get sick from the hotel room! EEK!

Room Tip: Stay at a different Hotel!!!
See more room tips
  • Stayed April 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank julietrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Tamarac, responded to this review, 24 April 2013
I appreciate you bringing your experience to our attention. The conditions of the room you described is unacceptable, and I sincerely apologize for your experience plus having to change rooms so many times. As this hotel’s manager, I can assure you that I have informed my housekeeping staff of the issues you described, including a strong smoke odor, stains, and items underneath the beds. Together, using this information, we are doing a walk through of the guest rooms, taking time to complete a thorough spring cleaning.

We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please do not hesitate to contact me directly, at fld@extendedstay.com, should you wish to discuss this further. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
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Additional Information about Extended Stay America - Fort Lauderdale - Tamarac

Property: Extended Stay America - Fort Lauderdale - Tamarac
Address: 3873 West Commercial Boulevard, Tamarac, FL 33309 (Formerly Homestead Studio Suites - Fort Lauderdale - Tamarac)
Phone Number:
Region: United States > Florida > Broward County > Tamarac
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Tamarac
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Tamarac 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate ... more   less 
Reservation Options:
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Also Known As:
Homestead Studio Suites Fort Lauderdale - Tamarac Hotel Tamarac
Homestead Studio Suites Tamarac
Tamarac Homestead Suites
Extended Stay America Tamarac
Homestead Tamarac
Homestead Suites Tamarac

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