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Comfort Suites Sawgrass
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Reviews (223)
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All reviewschoice hotel propertiessugar free syruphot showerflorida panthersfree breakfastcleveland clinicmake your own waffleswet barsawgrass millstwo queen bedsrooms are hugequiet roomminute driveshower headwould stay here againwi filiving area
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Reviewed 5 August 2014

We overnighted at this hotel for just one night on our way to a Caribbean cruise. It was very clean, staff were welcoming and we were very comfortable. The rate included breakfast which was pretty good. We took a cab from the airport to the hotel and another cab the following morning to the cruise port. Both fares were approx.. $40 U.S.

There was a very popular restaurant about 1 block away from the hotel.

Would we stay here again, Yes.

  • Stayed: February 2014, travelled with friends
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Thank Tuscanybound2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this reviewResponded 4 September 2014

So happy to read you enjoyed your very brief stay as our guest. I can only hope you will continue to choose us when you travel back to our area or maybe for your next cruise.

We will look forward to having you as our guest in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

My family of four,two adults and two kids 7 and 9 stayed at this hotel for a 4 nights, 5 days shopping trip . Excellent customer service from the start a warm and friendly welcome by the two reception desk staff. The room was clean, spacious, updated and very comfortable. For the price breakfast was adequate and on time. The staff had really good suggestions on places to have dinner and lunch which was really helpful. We also ordered room service on our last night there, my recommendation is to try yhe pizza and honey barneque wings....The hotel haf ample parking and in close proximity to Sawgrass Mills Mall (a 5-7 minute drive). There were numerouse strip malls so all you favourite shops (Lowe's, Target, Ross) were in very close proximity. The Hotel pool was just right for the kids who thoroughly enjoyed it. There is a shared laundry facility this room however need to habr somewhere to sit.....there are vending machines should you need a night snack. There is also a shared office area with tons of coupon to help moms like me save and your can print for free...excelleny place yo stay....Thanks Comfort Suites...

  • Stayed: June 2014
    • Value
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Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this reviewResponded 4 September 2014

Our location is ideal for those looking to do some shopping while being close enough to restaurants and entertainment. Thank you so very much for taking the time to inform others of that and also for the great review.

We will always look forward to being of service to you in the future should you travel back to our area.

Thank you!

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Reviewed 5 July 2014

Upon arriving at the hotel I thought that the hotel could use a paint job on the outside but the rooms were surprisingly adequate...large size with seperate sitting area, comfy bed, flat screen TV, microwave and fridge...all that we needed for our short stay. The location of the hotel was also good..close to pharmacies and restaurants and a Babies R Us and other basic shopping. We had a car rental and it was just 8 mins away from Sawgrass Mills Mall.
The one deficiency I thought was the breakfast items. The breakfast area itself was pretty tiny and I'm guessing that it was a busy weekend as it was always full; stock needed to be replenished quite often. I wish they had normal scambled eggs instead of the artificial tasting ones that were offered. I also wish they had real butter being served instead of that vegetable oil spread. It was free, so I suppose it was worth the price :)

With that being said though, for the price of the hotel (very affordable!) and the location, I would stay again. It's a good choice for budget minded travelers who need a clean and functional place to stay- free parking, free breakfast and free wifi included

  • Stayed: June 2014, travelled with friends
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2  Thank Mandisa_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this reviewResponded 4 September 2014

Thank you for letting us know how your stay was as our guest. We are always working on improving our breakfast and I have taken your advice and we have added scrambled eggs on our menu. I do hope when you travel back to the area you will continue to stay with us as our guest.

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Reviewed 26 June 2014

Stayed at this hotel with three other couples for 7 days before our cruise and 3 days after. The staff were excellent. They went out of their way to accommodate us in every way. The guys had driven here from Canada pulling a 30 foot trailer that contained their motorcycles. The hotel manager allowed us to leave our truck and trailer in the parking lot for the week we were on the cruise. Since we were such a large group we didn't want to stay in our rooms so the staff didn't mind if we sat in the breakfast area and watched the TV, even though it was closed. The free hot & cold morning breakfast was very good and they made sure everything was replenished quickly. The rooms were very clean. They were able to give us advise and directions to the best shopping and tourist places. I highly recommend this hotel.

  • Stayed: February 2014, travelled with friends
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2  Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheresaC876, General Manager at Comfort Suites Sawgrass, responded to this reviewResponded 4 September 2014

Thank you Julie! It is always so great to read when a guests have such a great experience at our hotel. You were our guests for a while also, so you were able to experience the area and all of our services, so happy you were taken care of . Please make sure to always stay with us when you travel to our area.

We will look forward to seeing you again.

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Reviewed 25 June 2014

Please save your money and go elsewhere.I decided to try this hotel with my kids during our visit to Florida.We checked into this place at 3:29 am .First of all when i got there i stood at the counter for appr 3 minutes calling for help no one came so I started calling the phone number then emerges a young lady who was obviously annoyed that i woke her up. She did not even great me she just basically stood there while i read her mind ......Anyway i get checked in go to my room definately not happy with that either the bed has some brown spots on the white sheet so i decided to take it off and sleep on the blanket instead and check the hell out of there after a few hours of sleep. At 9:27 same issue at counter no one there to check me out i had to find a maintenance to holla in the back for someone.I get checked out my bank starts calling telling me suspicious charges on your bank acct 2 transactions for the same amount to this hotel immediately i bring it to hotels attention i get told "oh no maam you wont be charged "I wait 24 hrs there is still the two charges called my bank they reverse one the next day the hotel charges it again called the hotel spoke with manager Theresa who says she is also in the corporate office(right))))))and they did not such thing my bank is lying to me................so not to give anymore details of my future actions she did not help my acct was overcharges and the service SUCKED!!!!!!!!!!!!!!!!!!!!!!!!!NOT A HAPPY CUSTOMER WONT RETURN WILL CONTINUE DOING REVIEWS

  • Stayed: June 2014, travelled with family
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2  Thank Tego_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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