I had reserved two rooms for two nights, we were in the area on business. As Marriott Platinum Elite members, we have stayed in countless locations with great success.
The elevator doors closed and the elevator failed to move. We tried again, same outcome. I returned to the desk and was actually told that the doors do not close properly and that we should push on the doors to operate the elevator! That is completely unacceptable, so I asked for first floor rooms.
The stench of heavily perfumed air freshener was overwhelming and made staying there impossible. What foul smell are they trying to mask?? When we immediately returned to the desk to check out, a housekeeper told us that we should call ahead and tell them not to spray the room and that they "don't spray the fabric" in the room. #1, I should guess that they spray the room? #2, where does she think the spray lands if not on the filthy furniture and carpet?
The management needs to go in each room and ask themselves if they would put their families in there.
- Official Description (provided by the hotel):
- Welcome to the new SpringHill Suites by Marriott. In Brandon within the SouthShore District and centrally located between bustling downtown Tampa, historic Ybor City and Plant City - home to the International Strawberry Festival. Our hotel offers the space you need to get things done or just unwind and be comfortable within our smoke-free environment. Stylish, smartly designed suites are 25 percent larger than comparably priced hotel rooms, giving you the space you need to succeed. ... more less
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- Also Known As:
- Springhill Suites Tampa Brandon Hotel Tampa
- SpringHill Suites Tampa Brandon Florida