The most awful experience. Our room had water dripping from the ceiling. They lost the key to the package room and we had to wait a half hour for it to be found. The headboard had streaks on it - of what we don't know, The shower head was rusted. The fourth floor ice machine had pieces of the ceiling piled up next to it - with exposed pipes and mold. They would not honor the Starwood points. The carpet had stains on it, The garage smelled like a sewer and could be smelled up to the bell desk. Walls were thin so you heard all the noises. Oh and one more thing the wall next to the bathroom extended about two feet so if got up in the middle of the night it was very awkward.
When we were checking out someone mentioned it was being turned into a Ramada - they would have to upgrade to even have that name on it.
Only nice thing I can say is the bed was comfortable. I feel sorry for the manager and the staff - everyone was complaining and unhappy.
Seriously- don't stay here.
- Official Description (provided by the hotel):
- Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more less
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- Also Known As:
- Tampa Sheraton
- Sheraton Tampa Riverwalk Hotel Florida