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“Wonderful experience!”

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Sheraton Tampa Riverwalk Hotel
Ranked #67 of 163 Hotels in Tampa
GreenLeadersSilver level
Reviewed 24 September 2012

I stayed at this hotel for the past month and I highly recommend it. My husband had to be at Tampa General Hospital so it was not an easy visit. The staff could not be any nicer. The rates were good compared to other hotels of the same quality. There is a complementary shuttle that is available to take you to local attractions and nightlife. The beds are the best...so comfortable. I will stay here when ever in Tampa, which will be often because of follow up health care.

Room Tip: I had a river view room...if available it is a bonus to have.
  • Stayed: September 2012, travelled solo
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Thank KarinB445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Hello Karin! First and foremost, we hope everything with the hospital visit for your husband went well. When traveling for such reasons as that, we can only imagine the stress you are going thru which is why we make it a point to take any other worry away for you. As you mentioned, the staff is great and we offer a shuttle which not only takes our guests to the local hospital but to several areas within a 3 mile radius. Thanks again for your review and we look forward to seeing you and your husband again on your next visit with us. :)

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830 - 836 of 1,229 reviews

Reviewed 24 September 2012 via mobile

Tampa general patient discount and pet friendly stay is the main reason we came. The reviews on trip advisor were a little sketchy but our room and staff was nice. The room is updated, not perfect, as it is a pet friendly hotel, I expected some carpet staining. No big deal. Other than that, they provide Starbucks coffee for the coffee pot in the room and a really pretty view at night, which are both nice perks. I dont know what the full price room price would have been but i wouldn't want to pay more than $120 for the room we got. (king deluxe)

  • Stayed: September 2012
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Thank BrooksyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Hello Brook! Thanks for taking the time to submit a review on your stay. Although your trip to Tampa was an unfortunate one, we are pleased to hear the stay was a pleasant one. As you mentioned, our hotel is pet friendly and we take full pride in upkeeping our rooms even with pets staying here. Our team delivers great service which far surpasses many hotels and leaves our guests pleased with the experience. Thanks again for your input and we hope to see you again soon...just on better circumstances and hopefully not for another hospital visit. :)

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Reviewed 22 September 2012

this hotel is right downtown tampa on the river and is a very nice place to stay. There are however a few things to consider. First off the parking in a nightmere. Getting in is a 90 degree turn up a very steep driveway. The only parking is by valet and costs 18 to 24 dollars a night in addition to the room price which I might say isn't cheap. Overall the facillity is very nice, the bar and restaurant are very well done. The staff although freindly are not very responsive to the needs of all guests. In conclusion I would only say that I probably won't stay there again.

Room Tip: ask for pool side, although you will pay a premium for it.
  • Stayed: September 2012, travelled with friends
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Thank gregory5220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Gregory, thanks for taking the time to submit a review on your past stay with us. As you stated our hotel is situated along the river which adds to the experience of a waterfront room. We understand your concern about the parking rate of $18 a day, but please keep in mind, we are actually one of the hotels which offers a lower cost in parking in Downtown Tampa. It's great to hear that overall you believed the property and bar/restaurant was nice and that our team delivered great service. Thanks again for your thoughts and we hope we will see you again in the future.

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Reviewed 18 September 2012

I put poor for rating mainly because for the two nights we were there, we had little to no sleep.
Just too much noise for us, Sirens and road noise on city side, and a couple that were arguing till 4 in the morning. Again not the hotels fault. The girl at the front desk did a nice thing and took the 2 days of parking off. So to that I say thankyou. The only thing to knock about the hotel is its age. Things are getting pretty tired in there.

Room Tip: Probably quieter on the river side.
  • Stayed: September 2012, travelled as a couple
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Thank garymf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Hello Gary. Thanks for your recent review on our hotel. We are sadden to hear that you could not get much sleep due to some sirens passing the hotel late night along with the couple next door arguing. Please know both issues are beyond the hotel's control but we are glad to hear you were compensated with 2 nights of parking comped. We hope you can give us another shot and see the experience you encountered was an off situation and not the norm for us. Thanks again for your input and we hope to see you again in the near future.

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Reviewed 14 September 2012

I think some of the reviews on this hotel are a little too harsh. I stayed here for one night while on business in September 2012. Yea, I guess the hotel wasn't built last year, but its still nice. It does show its age in some places, but the tv, bathroom and bed were all modern and/or remodeled. What more could you ask for?

They gave me a room on the street side. If you have the chance, I would request a room on the river side as it will no doubt have a nicer view. On the street side in a moderate size city, there was some city noise, but nothing you haven't heard in any downtown city hotel. Maybe its because I grew up in the city, but I slept like a baby.

The parking was a bit high and they require that you valet. Again, not uncommon in a downtown city hotel. All in all, I would stay here again. Its not the newest hotel in Tampa, but its not the most expensive either. Staff was very nice and bed was comfortable.

Room Tip: If you have the chance, request river side room.
  • Stayed: September 2012, travelled on business
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Thank jhn35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 20 September 2012

Hello JHN35! Thanks for taking the time to submit a review based on your past stay. We are pleased to hear that you enjoyed your time at the hotel from your room to the staff. As you mentioned, parking is offered at the property at $18 a day but it is actually one of the lowest in Downtotn Tampa. You also were so kind to state how our furnishings are very modern like which is also a great perk about staying with us. Yes, our hotel is a bit older but everything within it isn't. Thanks again for the great feedback and we hope to see you again soon :)

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Reviewed 13 September 2012

We booked this through Priceline and stayed for 1 night before our cruise. Overall, it is a great place to stay and is very comfortable.

POSITIVES:
- Great location...right in downtown, 10 min from airport, 5 min from cruise port, right on the river, a few blocks from restaurants
- Pool is right on the waterfront and is nice
- Staff was very friendly and helpful with our questions
- Free shuttle goes anywhere in a 3-mile radius, including the cruise port. This was great for us.

NEGATIVES:
- The hotel shows its age. While everything has been remodeled and is in decent shape, we found several things showing age including cracked lamp shades, burnt out lights in the swimming pool, older-looking shower tiles, worn carpet, cracking paint, etc.
- We didn't bring a car, but parking was very expensive
- No airport shuttle
- Expensive breakfast

While there are some negatives, I would definitely stay here again. Despite showing some age, the property is very comfortable and clean.

  • Stayed: September 2012, travelled as a couple
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Thank esd87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Hello esd87! First and foremost, thanks for taking the time to complete a review based on your past stay with us. It's input like yours that help us build the hotel to the exceptional level we are aiming for. As you noted there are several great things about our property, from the location to the courtesy shuttle to the superb service. In regards to your concern about our parking, please note that although we charge $18 a day, it's actually one of the lower parking rates in Downtown Tampa. Also, we offer a courtesy shuttle within 3 miles and offer an option for airport transportation thru our third party partner, Blue One at $10 each way- which is more than half the cost of a cab at about $25 each way. We understand the hotel is starting to show it's age which is why we are pleased to share that we are in the planning stage for an upcoming renovation which will touch every corner of the property. We hope this helped with some of your concerns, and can encourage you to give us another shot on your next cruise trip. Thanks again and hope to see you again

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Reviewed 9 September 2012

But the rest of the room was torn up. Wonder what Republican stayed here for the convention. As I said the bed was comfortable but the rest of the room seemed to be in the middle of a renovation. The carpet was so soiled I wore my socks. The balcony was unusable and they didn't finish painting tr room. Hopefully I can post my pictures.

  • Stayed: September 2012
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Thank ShawnOc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this reviewResponded 1 October 2012

Hello Shawn! We are very sadden to hear that your stay with us wasn't a pleasant one. Please now that we have shared your input with our housekeeping and maintenance team so that they can look into further. We'd like to reassure you as well that this isn't the norm for our property and hope you can give us another shot. Thanks again for your input as it can only help us. Thanks

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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 N Ashley Dr, Tampa, FL 33602-5174
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Tampa
#53 Business Hotel in Tampa
Price Range: £112 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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Also Known As:
Tampa Sheraton
Sheraton Tampa Riverwalk Hotel Florida

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