I'm not giving this hotel 1 star just because a member of staff stole my ipod. We didn't like this hotel from the start. We only had 1 night here luckily! The only positive is the swimming pool is quite nice.
We had a later flight on to Vegas and called front desk asking to extend check out until 2pm - they bluntly said "no" so we checked out at noon and got out bags put in to storage for a couple of hours. When we went back to claim our bags my ipod had been stolen!!! The guy at the front desk was so unhelpful (Rick is his name). He said he did not know the procedure so I would have to wait until 3pm until the other manager came on shift!! Our taxi was already outside and we had a flight to catch so i told him that waiting was not possible.
Eventually another guy came to front desk and took all my details and said that their insurance would be in touch in a couple of days..... 10 days on and i am still waiting to hear from them!!! DO NOT STAY HERE, THIEVES AMONGST THE STAFF. TERRIBLE
- Official Description (provided by the hotel):
- Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more less
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- Also Known As:
- Tampa Sheraton
- Sheraton Tampa Riverwalk Hotel Florida