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“Awesome hotel” 5 of 5 bubbles
Review of Chase Suite Hotel- Tampa

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Chase Suite Hotel- Tampa
Ranked #109 of 162 Hotels in Tampa
Brockville, Canada
Level Contributor
262 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Awesome hotel”
5 of 5 bubbles Reviewed 22 December 2013

We stayed at this hotel before and after our cruise out of Tampa, I was very happy with our room. The room had a full kitchen (even a dish washer). The room was clean and the staff were friendly. Breakfast is included which was an added bonus. Supper is also included from Monday to Thursday which was a pleasant surprise. My wife and I also enjoyed the pool. The hotel is close to the Bahama Breeze which was also nice. You could just walk over to the restaurant and not worry about driving after having a couple of drinks. The hotel is also near water which is nice in the morning for watching the sunrise. I would go back to this hotel if we ever visit Tampa again.

Stayed December 2013, travelled as a couple
Helpful?
Thank May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaseSuiteHotels, Guest Relations Manager at Chase Suite Hotel- Tampa, responded to this review, 27 February 2014
Thanks! We think you are pretty awesome too!

We all hope to see you again in the near future!

-Chase Suite Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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694 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Murrells Inlet
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

As usual, our stay was super fantastic and all the staff are great folks and very informative to any questions you might have.The location is perfect for going in any direction and close to all the main routes.The complementary breakfast in the AM is great and just like eating out in a restaurant or diner.The Mgr. hour or so ,is also a great time with plenty of goodies to snack on,plus your choice of drink.This is our 4th stay and look forward to our next 2 at least, next year.

Room Tip: They all are and if you like the water, you can request a water view room.
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Herbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Ohio
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

We stayed at the Chase Suites for one night before our cruise and one night after. Our room was very clean, and was perfect for our needs. (both times) We were in one of the non upgraded rooms, and it was still very nice. Breakfast was good both times. The front desk employees were very nice, and handled our reservations quickly. The only complaint I have is with the *free* shuttle, the driver obviously felt we did not tip well enough, and made it known. That had nothing to do with the staff at the hotel or the rooms we stayed in though. We would stay there again, we would rent a car instead of using their shuttle though.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dcp203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 December 2013

I stayed at Chase Suites for more than a month. I extended my stay by a week and Chase Suites did not inform me that construction would be going on in my building right behind my room, The workers used to start banging on the walls at 7 am. I asked to talk to management on why I was not informed that the construction event was going to occur. They had no answer. Then they told me the vice president would call me to discuss the situation. No one called me and without my permission they charged my card about $1000. This looks like a scam.
Also, the rooms do not look even close to what is on the website. Soiled carpets, soiled couch, no paintings on the walls, noisy guests 24X 7, very tip hungry housekeeping staff.
I would not recommend this property to anyone because of their unethical business practices.

  • Stayed November 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ritz35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review, 20 January 2014
I appreciate your being our guest for more than one month. My apologies that our attempts to relocate you away from construction were not acceptable to you. We do not allow any construction before 8:00 a.m. and cease noise at 5:00 p.m. each week day. Your account was charged upon your departure for the remaining balance of your stay.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 14 December 2013

Staying here on business for a couple weeks. It is right on a lake or an inlet and they have their own dock. The pros would be that is in walking distance to Bahama Breeze which has live music, good food and drinks, and seems to be popular- always people there. The hotel is in the midst of renovations (loud renovations). I was in an un-renovated room which isn't awful, just a little dated. The suite is a nice size and is clean. There is a fire place and a small balcony with each room. I saw a renovated room and it is def an upgrade- large tile floors, updated appliances, walk in shower, brand new furniture. I think these rooms go for $50 more a night.
My main problem with this hotel is the lack of customer service. I am part of a large group. When we checked in, they game numerous people keys to rooms that people were already in. They also wanted to put a ridiculously large hold on our credit cards ($750) for the duration of our stay. When problems arise, friendly employees are hard to find. In our experience, they have been quite defensive and not the best problem solvers.
They do allow pets, there is a small pool, and the hotel also offers on site laundry.

Room Tip: Renovated rooms are nicely updated
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  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Stacypay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

Myself, husband and friends stayed at this hotel before our cruise in
Febuary of 2012
Hotel was about 20 minutes from airport and 20 minutes to cruise port
The front desk service was great, such friendly and organized staff
Rooms were great and huge, beds were comfortable.
Breakfast was great at hotel.
Bahama Breeze Resturant was great right next door to hotel
and did have to go far for great dinners
For the price you are paying, you get your money 'sworth.
The service makes up for it all....great service
Will stay there again without thinking twice.

Beatrice....Ontario , Canada

Room Tip: if you are older and cannot carry up suitcase, do not take the studio room, no elevator to go up
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  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank beatrice230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Indiana
1 review
2 of 5 bubbles Reviewed 8 December 2013

We visited during the summer and had high expectations prior to arrival. The pictures looked lovely and it seemed as though we had made the right choice of a hotel. We traveled via plane all the way from Indiana and were very tired when we arrived. The hotel looks very dumpy from the outside and nothing like what is in the pictures. It is in a nice business complex area but far from any attraction... a rental car was a must! The room we were first put in was disgusting!! It had not been cleaned and there were dead bugs on the floor. We had to visually inspect three other rooms before making the move of all of our luggage which was a lot for an entire week. Then after we got settled, our TV in the new room stopped working and the shower was leaking. Maintenance had to come in while we were in our room. A few days passed and our room hadn't been cleaned by the maids. So, we complained and all we got was a night off our stay!! Very disappointing and not a great experience at all.

Room Tip: Ask for an executive suite or something!
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  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank tbgirl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chase Suite Hotel- Tampa

Property: Chase Suite Hotel- Tampa
Address: 3075 N Rocky Point Dr E, Tampa, FL 33607-5802 (Formerly Chase Suite Hotel by Woodfin - Tampa)
Region: United States > Florida > Tampa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #109 of 162 Hotels in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chase Suite Hotel- Tampa 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Chase Suite Tampa
Tampa Chase Suite Hotel
Chase Suite Hotel- Tampa Florida

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