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“Great stay, great pillows”

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Crowne Plaza Tampa Westshore
Ranked #21 of 163 Hotels in Tampa
Certificate of Excellence
Reviewed 4 July 2014

We stayed at The Crown Plaza June of 2014. The service was good and the rooms comfortable with a great view from the 10th floor. Amy offered us a friendly welcome and her help was very personal. I owe her a big thank you with help printing my airline tickets at 1:45 in the morning.The pool was clean and fun to enjoy. We especially liked the pillows in our room. If we knew where to buy some we certainly would.

Room Tip: If you want a view of the bay ask for it. If you'd like to be by the pool it almost seems like a...
  • Stayed: June 2014, travelled with family
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Thank Gregory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 11 July 2014

Dear Gregory R,

Thank you for rating us five stars! We are so happy to hear that Amy was able to assist you with your needs and we will make sure to let her know that you are thankful for her help! We are so glad that you enjoyed your room and we wanted to let you know that the pillows are by Pacific Coast brand. Thank you again for staying with us and we will see you in the future!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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480 - 486 of 900 reviews

Reviewed 2 July 2014

Second Time at this Hotel this year. Good Location and within walking distance of the West Shore Mall, that has a Movie Theater. Do upgrades very well, outdoor pool very good and I can't rave enough about the people, especially the GM, Joe.

Room Tip: Try to upgrade to the Cabans
  • Stayed: May 2014, travelled solo
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1  Thank william r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 11 July 2014

Dear william r,

Thank you so much for your review! We are thrilled that you have noticed as well as have enjoyed all of the upgrades that we have been working diligently on over the past several months. Our GM Joe is an amazing leader and he is very appreciative of your recognition of him! Thank you for continuing to stay at the Crowne Plaza Tampa Westshore and we look forward to your third stay!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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Reviewed 2 July 2014

At first I was happy with the hotel. It looked kind of old in the outside, but it has been remodeled in the inside. The staff was very friendly, and the room looked clean. But, for me a very important feature that a hotel has to offer is a comfortable bed. This bed was far from that. It was the hardest bed I have ever slept on. In fact, I couldn't sleep at all. I am sorry, but just because of the bed, I wouldn't come back. I need a comfortable bed after a long day. Also, the pipes in the shower (at least in the room I stayed) need to be fixed because the drainage is not working well.

  • Stayed: June 2014, travelled with family
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1  Thank Mariana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 11 July 2014

Dear Mariana L,

Thank you for taking the time to tell us about your recent stay at our hotel. We are so glad that you had friendly encounters with our staff and enjoyed the inside appearance of the hotel. We are very sorry to hear that you did not receive a good nights rest as we know how important that is when travelling. We have just recently replaced all of our mattresses to Simmons Beauty Rest in order to comply with the Crowne Plaza standards across North America. These mattresses are considered top of the line and we are very excited to continue to present new and up to date product to our guests. We do hope that you change your mind about staying with us again in the future and we thank you for your feedback.

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Very pleased
Check in was easy as 1 , 2, 3 less than 10mins total
Staff at front desk was supper nice.
Room was well cleaned and stock you with everyone normal needs.
Housekeeping staff was also very nice and did a very good job each we were there (4 nights)
Grounds around the complex was very good at the front and the back could use a little cleaning and updating
The room rate was not to bad for the type room and location of the hotel
Would stay again if in the area

Stayed: July 2014, travelled with family
1  Thank Julian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 11 July 2014

Dear Julian P,

Thank you for taking the time to write a review about your recent stay with us. We are happy to hear that you were very pleased during your four night stay and that you would stay at our hotel again when in the area. Our housekeeping department works very hard and I am sure that they will be ecstatic to hear your praises. Thank you for staying with us and we look forward to seeing you in the future!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014 via mobile

Crowne Plaza, Tampa, Westshore
June 29, 2014

Friendly staff who try to remember you. Very customer service orientated.

Breakfast service is good. Buffett real food. Mine was included. Waitress kept seeing I was OK and offered a too go cup. Even can order custom omelettes.

Rooms are clean and modern. Everything functions. Air conditioner is excellent.

Cannot hear jets, nor highway. Nearly zero hallway or other room noise. Very quiet all around. Amazing.

Bed is good. Just a tad hard for me but acceptable. Beds are important, I wish I could request a softer one. But these are better than average.

Recommended

Stayed: June 2014, travelled on business
1  Thank georgesb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 1 July 2014

Dear georgesb2,

Thank you so much for your recommendation of the Crowne Plaza Tampa Westshore! We very much appreciate all of your fantastic comments regarding our friendly staff, good breakfast service, clean rooms with excellent air conditioning and quiet location! We also wanted to let you know that we just replaced all of our guest room mattresses with brand new ones so that we may continue to provide a comfortable nights rest to our guests. Thank you again for the five star review and we hope to see you soon!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Clean rooms, great location, Front desk manager very friendly. Upon Check in the gentleman who checked us in saw we had 3 small kids and gave them each a Goody bag. Room was furnished very nice and great view! Pool was clean and the Kids loved it. Our next Tampa trip is in July 2014 and we will be back!

  • Stayed: August 2013, travelled with family
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2  Thank Monique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 1 July 2014

Dear Monique G,

Thank you so much for a fantastic five star review! We are elated to hear that you and your kids loved your stay with us. Your pictures that you have posted alongside your review are amazing and we couldn't be happier that you all had such a great time. We are very thankful that you are choosing the Crowne Plaza Westshore as your home in Tampa and we look forward to your next visit this month!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

The room was clean, nice and comfortable. The pool was large and the pool area was nicely done. The staff were friendly. The stay would have been perfect if they have sufficient towels in the room as well as key cards that work. Other than that, the stay has been pleasant.

Stayed: June 2014, travelled with family
1  Thank Misty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this reviewResponded 1 July 2014

Dear Misty B,

Thank you for rating your recent stay at the Crowne Plaza Tampa Westshore. We are thrilled that you enjoyed our updated pool area and that your room was clean and comfortable. We are very sorry that the lack of sufficient towels and difficulty of your room key were the reasons why your stay was not perfect. We understand the importance of a flawless stay and we will communicate your difficulties with management to correct the situation. Thank you so much for your review and we hope that you visit again soon!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Tampa Westshore

Address: 5303 W Kennedy Blvd, Tampa, FL 33609-2414
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Tampa
#38 Romantic Hotel in Tampa
#39 Family Hotel in Tampa
Price Range: £86 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Tampa Westshore 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Welcome to Tampa's newest premier hotel. The new Crowne Plaza Hotel Tampa Westshore offers a uniqueness all its own that can perhaps be best described as modern and fresh but elegantly posh. The Crowne Plaza Hotel Tampa Westshore offers its guest complimentary shuttle service to and from Tampa Airport. The Crowne Plaza Hotel Tampa Westshore is located less than 2 miles from Tampa International Airport (TPA) and in the heart of the thriving Westshore business district. Our hotel is only a short walk from the Westshore Plaza Mall, offering the finest in shopping, dining and entertainment. Additionally, we are just minutes from the University of Tampa, Tampa General and the University of South Florida. While visiting the Crowne Plaza Hotel Tampa Westshore, you will find that our location is convenient to many attractions such as Busch Gardens, Adventure Island, Raymond James Stadium, George M Steinbrenner Field, Tropicana Field, Florida Aquarium, St. Pete Times Forum and the Port of Tampa located at Channelside.Local businesses include Bank of America, Humana, MacDill Air Force Base, Verizon, Wachovia, General Electric, Met Life and Cisco Systems. ... more   less 
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Also Known As:
Crowne Plaza Tampa Westshore Hotel Tampa
Crowne Plaza Tampa Westshore Florida

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