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“Great food”
Review of Pollo Tropical

Pollo Tropical
Ranked #694 of 2,493 Restaurants in Tampa
Cuisines: Latin
Restaurant details
Reviewed 31 May 2014 via mobile

This was my first time at Pollo Tropical and I was very impressed. Excellent food, great service. Wish we had these back home.

Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 28 reviews

Reviewed 8 January 2014

I have never been disappointed. The price is very good as with the food. The black rice & beans are delicious & so are the waffle fries. For a little over $5 you can get a full meal. I have heard however that they ran out of chicken at times. Maybe it was later at night but even going after 8:00 p.m. I have never had a problem.

Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013 via mobile

Perhaps the worst drive thru in all Tampa bay. For the 6th consecutive time our order get messed up, and it is almost always on the shift of an african american cashier who is just mean to peaple. IF YOU HATE YOUR JOB DON'T TAKE IT ON CUSTOMERS, JUST QUITE AND GET YOU SOMETHING ELSE.
The food however is great, and I love the different salsa they have, two stars are for that.
Give more customer service skills training to that employee or fire her or you will losing a lot of customers

Thank PrinceOfAndalusia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Pollo Tropical is a chain restaurant in Miami that is now becoming very popular in Tampa.

It is the fast-food of Cuban cuisine. You can always count on the typical fare: white rice, black or red beans, pork or chicken, platanitos or yuca. But this restaurant has upped the fare with more varied choices: brown rice, barbecue ribs, beer and wine/sangria. My favorite dish is TropiChop as everything is already mixed in a bowl.

The drinks have the usual popular drinks plus Mango and of course Materva and Ironbeer.

The best part of this Pollo Tropical on Hillsborough Avenue is that it is NOT plastic ware, but regular metal cutlery, NOT styrofoam or cardboard. After ordering you can get your drink and side salsas while they fix you plate which they will bring to your table. No hollering your name or number and no standing around waiting. It feels more like a restaurant than a fast food place, and that is why we like it best.

To top it all, the staff is always pleasant and helpful making the experience a delight no matter how hurried or harried you may be.

    • Value
    • Atmosphere
    • Service
    • Food
Thank yvonnemarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

The food taste good and a really good size for what you paid, they have a nice variety of Caribbean food and desserts!! Staff is really friendly and the place it is really clean.

Thank Monica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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