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“Our favorite hotel in the South Tampa/Brandon area!” 5 of 5 bubbles
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
Ranked #16 of 162 Hotels in Tampa
Certificate of Excellence
Sarasota, Florida
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Our favorite hotel in the South Tampa/Brandon area!”
5 of 5 bubbles Reviewed 26 December 2013 via mobile

My husband & I just returned from a Christmas trip to the Hard Rock Casino in Tampa, and as always, we stayed at the Hilton Garden Inn in Brandon. We've been regular guests at the Garden Inn for several years & we've never been disappointed. The rooms are clean, large and very well-kept, the beds (Sleep # mattresses) are plush and comfortable, & the staff are friendly, helpful, & accomodating. The pool itself is oversized & the surrounding area is nicely landscaped and relaxing. And, the hotel is located close to the casino (less than a 5 minute drive)! We would definitely recommend the Hilton Garden Inn for anyone.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ID2734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 30 December 2013
ID2734,
Thank you for your gracious review and continued patronage with us at Hilton Garden Inn Tampa East Brandon. It's wonderful to hear that we consistently deliver clean accommodations and friendly service during your visits. We appreciate your recommendations of our great hotel to future travels and thank you again for writing. We value your business and look forward to your next visit. Thank you once again.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
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English first
Rio de Janeiro, RJ
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 December 2013

The hilton garden Inn east brand tampa is close to everything. In one hour you can be in Venice, sarasota, clearwater or Orlando. The hotel is very clean and the staff do their best to please you. The neighborod is very quiet and the hotel offers a lot of falicities that really works.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lvfajardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 30 December 2013
lvfajardo,
Thank you for taking a moment to share feedback from your visit to Hilton Garden Inn Tampa East Brandon. We're glad you enjoyed your stay and found our convenient location, clean accommodations, and friendly staff to meet your satisfaction. We hope you'll have an opportunity to visit us again in the future. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cocoa, United States
2 reviews
5 of 5 bubbles Reviewed 20 December 2013

I have stayed at the Hilton Garden Inn many times over the past two years and have always had a great stay. It is a home away from home with excellent customer service, clean rooms, comfortable beds, & and great food. You will not be in need of anything.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 27 December 2013
Colleen H,
Thank you for your review and continued patronage over the past two years. I'm delighted to hear that we consistently deliver excellent service, clean accommodations, and great food on your visits. We look forward to extending our hospitality once again on your next visit with us at Hilton Garden Inn Tampa East Brandon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AVON PARK, United States
1 review
5 of 5 bubbles Reviewed 15 December 2013

This was a last minute decision to stay here, I was happy to see they had room as this is one on my favorite brands/hotels. The service was great and the price was inline with the service. We had breakfast in the resturant and it was great.

  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 December 2013
Adam K,
We're happy to have been a part of your travels, and we thank you for writing a review from your stay with us at Hilton Garden Inn Tampa East Brandon. We appreciate your loyalty to our brand, and we're glad our accommodations and service met your expectations. We hope you'll have an opportunity to return for another visit in the future. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
5 of 5 bubbles Reviewed 13 December 2013

Our company recently used HGI Tampa East/Brandon for a catering event for a very important prospective client that could potentially bring us hundreds of jobs. It was extremely important that our event worked seamlessy, and HGI and their excellent catering staff were flawless in their food, presentation and execution from beginning to end. We will definitely be using them again for the clients we want to impress.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 December 2013
Sue H,
Thank you for sharing feedback from your Hilton Garden Inn Tampa East Brandon experience. I'm pleased to hear your catered event worked seamlessly and our staff provided excellent service from beginning to end. We appreciate the opportunity to cater for your prospective clients, and we look forward to any future events. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
1 review
5 of 5 bubbles Reviewed 10 December 2013

We recently held a wedding here, and everyone on the staff here was so wonderful. We had the rehearsal dinner in the restaurant there, and Jasmine was such a great server! (Especially when our group of 6 expanded way more than we imagined) Cayla and Tina went out of their way to ensure that EVERYthing was perfect in the ballroom for the wedding. William made sure everything was running smoothly and helped set the tables. Andrew and Frank prepared a DELICIOUS breakfast buffet for the wedding. Lori and Gina made sure that every one of the wedding guests was accommodated and comfortable. And John was so helpful during the clean-up. Not to mention, Lisa Marie, Valerie, and Michael were on top of everything at the desk! I cannot give this hotel the rating that it deserves! Everything was so perfect for the wedding!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hatkyrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 December 2013
hatkyrn,
Congratulations on your wedding! We appreciate you choosing Hilton Garden Inn Tampa East Brandon for your special day, and we thank you for your complimentary feedback regarding our staff's excellence in service. Attention to detail and taking the extra steps for our guests are what lead us to thrive in hospitality. I look forward to sharing your compliments and will be certain to recognize Jasmine, Cayla, Tina, William, Andrew, Frank, Lori, Gina, John, Lisa Marie, Valerie, and Michael with special commendations for their outstanding service and sincere hospitality. We're delighted to have been a part of your wedding celebrations, and we're happy to hear everything was perfect. Please visit us again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deerfield Beach, United States
1 review
3 of 5 bubbles Reviewed 10 December 2013

This is a "decent" hotel. We were part of a wedding party, so this would not have been our first choice. They did allow pets, and since we were traveling as a family and had our dogs this was a good option. Clean, and offers most everything you will need. We had no problems staying there. It is dated, but everything worked fine and it was very comfortable. It was well lit at night, and there was plenty of parking. I did not like that there was not a safe in the room to lock up our valuables, and I also did not like that the breakfast buffet was not included. You can find a free breakfast almost anywhere now with your room for the same price. Overall, it was "decent", but if we come back to that area, we would probably look for different accommodations.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carlos H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 December 2013
Carlos H,
Thank you for writing a review from your stay with us at Hilton Garden Inn Tampa East Brandon. We always appreciate hearing from our guests on positive feedback, as well as opportunities for improving our guest experience. We sincerely apologize for the areas we fell short of exceeding your expectations. We value you as our guest, and we hope you'll visit us again in the future. Thank you again for your feedback.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Property: Hilton Garden Inn Tampa East/Brandon
Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hilton Garden Inn Tampa East/Brandon Florida

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