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“ok, kind of an odd spot”

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Hilton Garden Inn Tampa East/Brandon
Ranked #19 of 163 Hotels in Tampa
Certificate of Excellence
Ardmore, Alabama
Level Contributor
208 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“ok, kind of an odd spot”
Reviewed 11 January 2014

if you're not going for business, in the immediate area, this probably isn't the hotel for you. It's not really a place for people who are just traveling through. There are no restaurants or shopping near the location. Other than that, the room was average for this brand. All the staff were extremely very nice. However, they seemed to be in a hurry to get people out of the bar. All the equipment worked in the fitness cetner.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mwb1266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 17 January 2014
Mwb1266,
Thank you for your review. We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we hope to see you again!
Best regards,
Dannialle Neville, General Manager
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752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Gainesville, Florida
2 reviews
Reviewed 11 January 2014 via mobile

I have stayed here several times for work. The staff at the front desk has always been helpful. If I needed anything or had any questions about the area, I asked Lisa at the front desk and she was exceedingly helpful. Check in has always been quick and without any problems or errors.

Stayed October 2013, travelled on business
Helpful?
Thank FL74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 17 January 2014
FL74,
Thank you so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!
Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Augustine, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 January 2014

Very comfortable, clean hotel, but, if you are accustomed to staying at Embassy or Hampton you will not get the little perks associated with being a HHonors member here. Rooms were nice. Staff at front desk were nice, but, did not offer much advise when asking about restuarants in the area.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 17 January 2014
Bob C,
Thank you for your review and recommendation. We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Florida
1 review
Reviewed 10 January 2014

I was in the other night when jenna was serving by herself and she still anticipated all of my needs by bringing me extra napkins and ketchup without even having to ask. Refills were on time and her attitude was amazing! I'll definitely be staying at the Hilton Garden Inn just for the great rooms, great service, and awesome food! thanks again!!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allpro1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 13 January 2014
allpro1776,
We appreciate you writing a review and sharing your kind comments on the excellent service delivered during your stay. Jenna's genuine passion for exemplary customer service leads her to enhance each guest's visit, making her an essential part of our team. I look forward to sharing your compliments and recognizing Jenna with a special commendation for her spectacular hospitality. Please continue to make Hilton Garden Inn Tampa East Brandon your number one choice hotel. We look forward to seeing you again soon. Thanks again.

Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
Reviewed 9 January 2014

My co-workers and I have been going to this restaurant for about 5 years. We have been very please with the quality of the food, the cleanliness and atmosphere of the dining area and, especially, the high quality of the service staff. One waitress in particular, Mandi, is always very pleasant and eager to help. She always remembers us and addresses us by our first name. We bring our guests to this restaurant quite often both for lunch and dinner. This is a perfect spot for personal or business dining. I would recommend this restaurant to anyone.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NortraxGang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 13 January 2014
NortraxGang,
Thank you for your complimentary review and continued patronage at the Hilton Garden Inn Tampa East Brandon restaurant. I'm delighted to hear that our high quality of food, as well as our staff's excellence in service and cleanliness consistently meet your satisfaction. Our dedicated team is eager to please and strive daily to exceed guest experiences. I'll be certain to award Mandi with a special commendation for her warm hospitality and outstanding service. We appreciate your business and thank you for sharing your recommendations of our restaurant. We look forward to your next visit.

Sincerely,
Dannialle Neville, General Manager
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West Palm Beach, Florida
1 review
Reviewed 8 January 2014

I recently stayed with my parents and 2 small children. We were given a suite to accommodate all of us in the room. A decent sized room that had a separate living area, perfect for our needs. We were told they were going to be going through a renovation in the Spring, we will be back to see the many changes! Hopefully what doesn't change is the staff, they are knowledgable and friendly! Lisa Marie and Valerie were constantly smiling and were very informative of the area. We choose to eat breakfast elsewhere and they had several other places to choose from. Close to the casino, nice clean rooms. We will be back!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MHill86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 13 January 2014
MHill86,
Thank you for taking a moment to write a review from your family visit to Hilton Garden Inn Tampa East Brandon. It's wonderful to know that our spacious accommodations perfectly suited your family's travel needs, and our friendly staff made for a comfortable stay. I look forward to sharing your compliments with our team and will make sure Lisa Marie and Valerie both receive commendations for their sincere hospitality. We're thrilled to hear you'll be returning for another stay in the future to see our renovation improvements. Thank you once again for writing.

Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuart, Florida
2 reviews
Reviewed 5 January 2014 via mobile

In town on business and had a comfortable stay at a reasonable rate. Room was clean and well kept, courteous, knowledgeable staff and good breakfast for even this picky eater. Loves the speedy checkout option as well. I'll certainly be back next time I travel to the Tampa area. Thank you!

Stayed January 2014, travelled on business
Helpful?
Thank Thefarleyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 13 January 2014
Thefarleyfamily,
We're pleased to have had you as our guest while traveling on business, and we're glad you enjoyed a comfortable stay with us at Hilton Garden Inn Tampa East Brandon. We look forward to welcoming you back as our guest the next time you travel to the Tampa area. Thank you once again for your great review.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Property: Hilton Garden Inn Tampa East/Brandon
Address: 10309 Highland Manor Dr, Tampa, FL 33610-9149
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tampa
#12 Best Value Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hilton Garden Inn Tampa East/Brandon Florida

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