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“An average stay...”

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Hilton Garden Inn Tampa East/Brandon
Ranked #22 of 163 Hotels in Tampa
Certificate of Excellence
Atlanta, Georgia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“An average stay...”
Reviewed 25 March 2014

Unfortunately the 100% recommend from previous reviewers sold me! However, I it was an average hotel, with average ammenities, and non-working (or used) after hours security. The staff were friendly and helpful. Although, if you want your room serviced your best bet will be to get up and get on Housekeeping's schedule. If you prefer to sleep in (past 9 am) while on vacation and want a room cleaned daily--this may not be the place for you.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Onealisia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 28 March 2014
Onealisia,
Thank you for taking the time to share your comments on our hotel. I am pleased you found the staff to be friendly and helpful. All feedback is valuable to us so that we can perfect our guests’ experiences and again, I greatly appreciate you taking the time to share yours.

Sincerely yours,
Dannialle Neville, General Manager
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782 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Bozeman, Montana
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 23 March 2014

For the fourth year in a row we stayed there for a week for a golf vacation.The hotel was clean and quiet. The staff was friendly and helpful. Carson, who ran the breakfast buffet, was delight. We will be back next year.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1978malibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 24 March 2014
1978malibu,
Thank you so much for taking the time to write a review about your experience at our hotel and for recommending us! We’re glad you enjoyed your golf vacation. I will be sure to pass along your comments to Carson and the rest of our staff. We look forward to seeing you again!

Truly yours,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Park, Florida
Level 4 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 March 2014

We have stayed at this hotel for quite a few years now and have found the accommodations to be fantastic and the hotel staff even better! From check in to check out you could not ask for anything more and they deliver from food service to housekeeping. I would recommend this hotel to anyone that is looking for a stay in the Tampa area. We can assure you and your party that they will not disappoint you. No drawbacks here as they are all customer oriented and safe! We encourage you to visit them when you are in the area.

Room Tip: We found no rooms that were unsuitable for you during your visit. The hotel staff is eager to help i...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLR83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 March 2014
TLR83,
Thank you so much for taking the time to write a review. It will be my pleasure to share your kind comments with the staff during our next team meeting. We look forward to being of service the next time you are in the area!
Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tarpon Springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

We were there for a wedding and had a large block of rooms. The staff was great. They shuttled us back and forth from wedding; even rented extra vehicles because there were so many of us. They kept the bar open late so we could all party late and spend time together.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Keith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Lauderdale, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

My hat goes off to Ms. Cayla Conley, she single handedly saved the day. My experience upon arrival was not one of the best. Clerk seemed overwhelmed because of another guest. Ms. Conley stepped in and handled the situation with knowledge and control. The next day I spoke with her and she assured me that she would make every effort to see that my experience was a positive one. She exceeded my expectations and made a bad situation very good....thanks to Ms. Conley my family and I were very satisfied and would return to this hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Craven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 18 March 2014
Craven M,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing Cayla, it made her day! We look forward to seeing you next time you’re in the area!

Yours truly,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

In town at the HGI Tampa East Brandon. The hotel was busy with group events and what seemed ot be a pretty rocking wedding group. Still the hotel common areas were serene and inviting, the food at the restaurant tasty, and the drinks never watered down. The room was clean. A great stay at the hotel and I'll definitely be back. Special thanks go to Tarah at the front desk who was amazing, Stephanie who was also great, and the manager Kayla for her helpfulness.

Room Tip: No complaints. I was fairly close to meeting rooms but had no noise issues.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 11 March 2014
Jeff J,
Thank you so much for taking the time to write a review. We appreciate your feedback and are thrilled you enjoyed your stay. I will be sure to share your kind comments about the staff during our next team meeting. Thank you again and I look forward to seeing you again in the future!
Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Haven, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2014

Hotel was very accommodating to all guests. Would be nice to have shuttle to airport. Food was very good. Nice clean hotel. Great value.Breakfast has made to order eggs, pancakes and french toast. Staff seemed to have a great attitude.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 7 March 2014
David D,
Thank you for your review and recommendation! We are so glad you enjoyed staying with us; we greatly appreciate your business and taking the time to share your comments. Thank you for choosing our hotel for your business needs and we look forward to being of service the next time you are in the area!
Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Property: Hilton Garden Inn Tampa East/Brandon
Address: 10309 Highland Manor Dr, Tampa, FL 33610-9149
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hilton Garden Inn Tampa East/Brandon Florida

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