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Hilton Garden Inn Tampa East/Brandon
Ranked #19 of 162 Hotels in Tampa
Certificate of Excellence
Riverview, Florida
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not bad but could be better”
3 of 5 bubbles Reviewed 8 June 2014 via mobile

The front desk staff was extremely nice and welcoming. We had asked for two beds since we had our daughter with us, but they had put us in a king room. The front desk was quick to change us to a different room. When we got to the room, the toilet was backed up. We called and the maintenance staff was there within minutes to fix the problem.
The room was clean but the beds were not very comfortable.
The breakfast buffet was overpriced for what they had on it. In other hotels in a similar price range you get the same buffet for free!

Stayed June 2014, travelled with family
Helpful?
Thank ShannanN2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 11 June 2014
ShannanN2014,
Thank you for sharing your experience with us at Hilton Garden Inn Tampa/East Brandon. We appreciate your feedback on both positive comments and opportunity for improvement. I sincerely apologize for the issues you experienced and any inconveniences you experienced as a result. We’re pleased to hear you had an enjoyable stay otherwise, and we're glad you found our hotel well suited for your travels. Please plan to visit us again the next time you travel to the area.

Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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740 reviews from our community

Traveller rating
    463
    158
    70
    35
    14
See reviews for
176
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273
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Buford, GA, United States
2 reviews
4 of 5 bubbles Reviewed 8 June 2014

Excellent service, clean and close proximity to many popular dining and relaxation establishments. Easy to access and very friendly front desk and lobby restaurant personnel. A very pleasant experience and a location I would recommend to anyone travelling to the Tampa East/Brandon, FL area. Amenities and hotel are relatively new and well maintained.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lynn E D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 11 June 2014
Lynn E D,
Thank you so much for the wonderful review. I am pleased you enjoyed all of the amenities we offer, along with the Hilton Garden Brand in general. Thank you for your pledged loyalty to our brand!
I will be sure to share your comments to our staff.
Thank you again and we hope to see you again in the future!

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

We’ve stayed here twice, and we will return! They are always friendly, always clean, and this time, we saw just how accommodating they can be. We inquired at the front desk for directions to a nearby attraction. Not only were we given directions, but we were told they could transport us and pick us up when we wished to return! I attended an all-day conference the next day, and my husband was welcome to extend his stay a couple of hours after normal check out, and he was comfortable on the property until my conference ended. We have come to rely on Hilton Garden Inns in our travels because they are consistently friendly, clean and accommodating. Oh, and the warm, fresh from the oven cookies are delicious!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ME A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 9 June 2014
ME A,
Thank you for the great review of Hilton Garden Inn Brandon. From the entire team we thank you for giving us the opportunity to be your choice hotel when visiting the Tampa area. I will pass the very nice feedback you gave about our hotel to the entire team. Thank you again for choosing us, it was our pleasure to serve you.

Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pineland, Florida
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Stayed here for a concert. Everything we could have wanted. Shuttle took us to the Amphitheater, and then again down to Three Palms the next night. Loved the free cookies and doughnut holes! Would stay here again any time.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoRahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 5 June 2014
MoRahn,
Thank so much for your review – we couldn’t be more thrilled to have such a nice recommendation. I am glad that you had an enjoyable experience both at the hotel and concert. I will be sure to pass along all of your comments to our staff.

Thanks again,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, Ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 June 2014

The rooms are very nice for the price, and I found it was a worthwhile value. The location is set in a business complex, which made my travel for work extremely easy. The location is close enough to a mall and some good dining options, but far enough away that traffic, congestion, or noise do not impact it.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 5 June 2014
Heather D,
Thank you for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.

Yours truly,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cocoa Beach,Florida
Level Contributor
380 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 2 June 2014 via mobile

I was here for one night. The front desk was pleasant and answered my questions. There wasn't much other staff around. The bar was open with a couple of guys there watching TV. The room was a king. It was clean but average. . TV was flat screen. Bed and pillows were ok not super comfortable. It was not a memorable experience, but nothing specifically bad out.

Stayed April 2014, travelled on business
Helpful?
1 Thank drwsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 3 June 2014
Drwsurf,
Thank you for your review. We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. We will be going through a refresh/renovation over the next couple of months, your business is important to us and we look forward to welcoming you back to see and experience our new look.

Best regards,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Coast, Florida
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

My wife and I have stayed twice for concerts. Your team gave us a tip to eat at Danny's as we left for our first concert. Danny's is just around the corner. Great place and we appreciated the advice. Hotel is clean, quiet and rates are good. That should be what every guest wants when staying in a hotel.

Room Tip: Go to Dannys' for lunch. Enjoy a good nights sleep.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PCoastSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, 2 June 2014
PCoastSunshine,
Thank you for your review! We appreciate hearing from you and appreciate all feedback. We are glad you and your wife had a good stay with us – we look forward to seeing you next time you and your family are in town!

Best regards,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Property: Hilton Garden Inn Tampa East/Brandon
Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
#16 Best Value Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hilton Garden Inn Tampa East/Brandon Florida

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