My husband and I stopped wasting our money here because if you are mobility challenged, you get the worst seats and have to battle volunteer ushers with attitudes! We were even threatened with eviction after paying for private balcony seating because their box office gave us something you couldn't get to by wheelchair.
You can provide the phone reservationists with explicit, detailed seating requirements, and yet still wind up with seats you can't get to if you can't walk or climb stairs. So instead, you are forced to give up seats you paid premium prices for and occupy seats with obstructions or so far away, you might as well take an expensive nap. And no refunds!
The reason this has never been fixed, addressed or corrected can only be one of the following:
1. People donating the majority of the money still have the use of their legs.
2. No ADA lawsuits (yet).
3. Anyone with money and no leg use knows that Ruth Eckerd across the water built their center with equal access/ great seating for all patrons, not just the able-bodied.
If it is not playing at Ruth Eckerd, be it concert, comedy, opera or play, we don't go. We are still on their mailing list; we just toss it in the garbage.
We gave the TBPAC thousands of dollars and chances and it just isn't getting any better.
If you think this is an exaggeration, let me assure you that I can provide examples for every year since they opened their doors of mistreatment and bad seats.
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