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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
Ranked #1 of 162 Hotels in Tampa
Certificate of Excellence
Kintnersville, PA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 28 April 2014

This hotel is top-notch. We were there on business/vacation and we had impeccable service. The pool is a garden oasis and so relaxing. The manager, George, was so friendly and went out of his way to make us comfortable. It's great to stay at a place where the caring is obvious!

Room Tip: There is no bad room!
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bethdoak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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631 reviews from our community

Traveller rating
    479
    120
    25
    4
    3
See reviews for
264
143
28
88
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Belfast, Northern Ireland, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 24 April 2014 via mobile

We travelled up from Orlando to stay the night before going to Busch Gardens. George and Judy really went out of their way to make sure they are doing everything within their power to make your stay as perfect as possible. Their warmth and friendliness are unrivalled and set the the standard in how a hotel should be run. Great rooms great service and a fantasticly run hotel

Thank you

The Wards
Belfast N. Ireland

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

As before we stayed here following the good reviews on trip adviser and again very pleased with the outcome. This hotel is Independently owned and as a result the staff are brilliant, throughout our four day stay they had plenty of advice on shopping, restaurants and Busch Gardens (not far away) A short walking distance is a cinema, restaurants and shops. The rooms are large with two large double beds, very comfy, big bathroom, good shower, all you need for a good nights sleep. The breakfast was excellent for an "express" and changed each day, coffee was 24.hours the local police took advantage of this and interestingly their presence gave the feeling of added security, also ice cream was free each evening at 8.00 for one hour, kids loved it. Plenty of free parking and a very good swimming pool with sun beds in a nice setting to the rear of the hotel, towels provided. We have used HIE all over the world and found them great value, this one is exceptional and highly recommended.

Room Tip: Buy your Busch Garden ticket from reception they have cheap deals, and the manager (George) gave us...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony186332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, 27 May 2014
Dear Tony,

Thank you for your detailed review. We put thought into every element of your stay and we put a lot of heart into the service we provide. I am very happy to hear that we served your family well.

Wishing you more happy travels!

George Sandona, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

The hotel is small and quiet but the team is super friendly and assertive. The rooms are decent size and clean which is what I want when I travel. All in all in great little hotel. Friendly staff and quick to ask if you need anything at all times. I will be back.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Skydiver90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, 27 May 2014
Dear Skydiver,

Thank you so much for the kind words and the 5 star rating. Our goal is to be ready to serve at all times - I am glad that you appreciated our focus on customer service.

We are happy that you will be back!

-George Sandona, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smyrna, Georgia
Level Contributor
389 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 344 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

This is not the closest hotel to Busch Gardens, but being just a few miles away it was convenient and much cheaper than those hotels closer. It is also right off from I-75. The room was clean and spacious. The staff was friendly and for the most part helpful (our only critique was that the desk was out of printed directions to Busch Gardens so the worker printed us some. Unfortunately they were not directions to Busch Gardens!) We bought our discounted Buchc Gardens tickets from the hotel which required the weekly staff to make sure the front desk had the tickets in our name. This was handled flawlessly. The included breakfast was filling and managed well. The kids enjoyed the heated outdoor pool after a day of driving. No complaints (other than the messed up directions).

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank A C R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, 23 April 2014
Dear ACR,

Thanks for the 5 Star Rating! I am sorry you had an issue with directions to the park and will be sure that our Guest Service Team is apprised of the slip. I am glad that we were able to save you money with a great room rate and discounted park admission.

We appreciate the opportunity to serve your family and hope to see you back soon.

Happy Travels,
George Sandona, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

We only stayed one night but this was a perfect stopping point. If you enjoy running/ walking - a nice path is close. Beds were very comfy. Hotel was clean and breakfast was perfect. We would stay here again if were were in the area.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank family4Usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, 23 April 2014
Dear family4,

Thank you for reviewing our hotel. Though you were only in for one night, I am glad that our hotel provided the comfort you needed on your trip.

We wish you more happy travels!

George Sandona, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
De Soto, Missouri
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

This place is very good at everything. Property is positioned away from the highway and local traffic noise, yet within 5 minutes from lots of restaurants and shopping. The pool seems to be in an upscale backyard rather than the normal hotel feel. Distinctively better than usual H.I. Express hotels inside and out. Disclaimer: Friendly staff gave us 2 bottles of cold water and two fresh cookies at check-in, then gave us 2 ice cream treats at 8 pm. We already thought the place was great and they may have pushed us into giving them a five rating by being so nice. ;)

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, 23 April 2014
Dear Jim,

Thank you for the great compliments. We are very proud to be part of the Holiday Inn Express Brand and honored that you found our service and attention to the details to be superior.

I am also glad that you made it back in time for ice cream!

We wish you more happy travels and hope to see you soon.

George Sandona, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

Property: Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
Address: 8310 Galbraith Rd, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647-1721
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tampa
#4 Best Value Hotel in Tampa
#4 Romantic Hotel in Tampa
#16 Business Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs
Holiday Inn Express Tampa
Holiday Inn Tampa
Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs Florida

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