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“A good change!”

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Seminole Hard Rock Hotel Tampa
Ranked #32 of 163 Hotels in Tampa
Reviewed 12 September 2012

Fair is fair! Apparently, the Casino has finally woken up, and has changed the gaming odds at the Slots. They also installed a Roulette table (although electronic, it is as fair as can be since the ball and wheel are NOT digital). I gave reviews as I saw it earlier, that were not glowing, BUT, it appears as though they are changing. Customer service is still MUCH to be desired, indifferent employees at the cashier cage is disturbing. Still disgustingly smoky as well, Gina (since you always respond to these comments) PLEASE suggest that the smokers be allowed to game in their own section of the casino, that way, they can all kill themselves much quicker, instead of taking non-smokers with them.

  • Stayed: September 2012, travelled with friends
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2  Thank Unbiased_Orlando61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 19 September 2012

Thanks for noticing our improvements, and we are grateful for fair feedback as it's crucial for us to evaluate it and use it to grow as a company. Our team members are the key to our continued success and we are taking much care to emphasize the importance of their role to you, our guests. We will pass along the comments you've provided, so thank you. As for the smoking, we now have a non-smoking slot room with 71 machines located by the new Rise Kitchen & Bakery. All of our restaurants are smoke free, and we have a smoke free poker room.

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998 - 1,004 of 1,363 reviews

Reviewed 9 September 2012

My husband took me to the Hard Rock Hotel Casino for my birthday weekend and we both LOVED it!!! The staff was very friendly and all our needs were met! Our room was VERY clean and smelled very fresh! The slots and tables were very kind as well....meaning we won! We will continue to make Hard Rock our stay when we visit Tampa!!

  • Stayed: August 2012, travelled as a couple
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Thank Cherryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 12 September 2012

Thank you for choosing us as a place to relax and unwind and enjoy your hard-earned money. There's a reason we're called "Central Florida's Ultimate Entertainment Destination," and we're glad you came here experienced the best of what we have to offer. We look forward to see you again soon.

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Reviewed 7 September 2012

The decor of snake skin, leopard and zebra was very excitng to me. I really felt right at home since 3 of my homes have the same decor!!!The staff at both the hotel and hotel restaraunt were friendly and efficient. I lived in Tampa in the '80 and remember when the property was a Bingo Hall and a dirt, gravel parking lot. I was in awe of the property's progress. I had magic without visiting the Magic Kngdom. I had a wonderful time!!!!

Room Tip: The handicap accessible features are great!!!!
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  • Stayed: May 2012, travelled solo
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1  Thank Ethel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 12 September 2012

Wow, it's so nice to hear comments from folks who used to visit us and come back after a while. In the last eight years as Seminole Hard Rock we've expanded almost twice our original size and we are now one of the world's largest casinos! We keep improving for YOU - our loyal guests. Thanks so much for your review. We look forward to see you again soon.

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Reviewed 7 September 2012

Went there for my birthday yesterday at dinner time. Service was lousy and food was terrible. I am a restaurant trainer at Disney and I can honestly tell you that the food and service at the Hard Rock Cafe is terrible.

  • Stayed: September 2012, travelled with friends
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5  Thank Tawanee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 12 September 2012

We're very sorry to hear about your experience at our signature restaurant. We encourage you to call Donny Crawley, the Hard Rock Cafe Manager to discuss in detail your experience so perhaps we can learn from this experience. Our number is 813.627.ROCK (7625)

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Reviewed 5 September 2012

Have often visited casino and stayed at hotel. Hotel is very nice, large rooms, good AC, and nice bath.
Casino is smokey but they now have a non smoking room. Slots are tight especially Fall to end of year. Hard to win much anymore with all the penny slots. Every time we find a good machine that pays out some, that machine is replaced with a penny one. We miss the old Playboy, Alien and several other machines that actually paid something when you won.
A dollar machine ought to pay out more than $25 to $1,000 when you have a hit because a penny machine can make that in a Jackpot. Dollars ought to pay a lot more.
Overall, we enjoy going but wish they had some competition close by.

Room Tip: Not as smokey if you go in the morning before it gets crowded. Parking if fine, they added another...
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  • Stayed: July 2012, travelled as a couple
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3  Thank catlynn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 12 September 2012

Thanks for your comments. Just yesterday an Orlando, FL resident won $114,861 on a 25-cent Wheel of Fortune machine by the center bar. Of course, the bigger the stakes, the bigger the jackpots. We hope you get lucky with us real soon.

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Reviewed 3 September 2012

This was my first time here and I just loved it. The parking was not bad and the people movers were nice. Ate at the Fresh Harvest and the food was very good. Everything was just perfect. I cant wait to go back.

  • Stayed: September 2012, travelled as a couple
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Thank vettefun2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this reviewResponded 5 September 2012

Thank you very much for your feedback! We strive to make every guest's experience the best it can be. Our team works hard and we're glad it shows!

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Reviewed 2 September 2012

We did not stay in the hotel, but visited the casino. In compairison to Las Vegas, Atlantic City and other Indian casinos this one falls short. The number of tables available for each game is low. The casino floor is very smokey as they are obviously exempt from the FL clean air act. The Players Club rewards are minimal at best. The restaurants all very much over priced. This is also the first casino that I have ever been in that your drinks were not free. Although I left there on the winning side, I don't believe that I will return. If you have experienced the casinos in Las Vegas, you will be deeply disappointed with the Hard Rock Cafe Tampa.

  • Stayed: August 2012, travelled with friends
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7  Thank Ji5mZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seminole Hard Rock Hotel Tampa

Address: 5223 Orient Rd, Tampa, FL 33610-4114
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Tampa
#19 Romantic Hotel in Tampa
Price Range: £237 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seminole Hard Rock Hotel Tampa 4*
Number of rooms: 240
Official Description (provided by the hotel):
Don't settle for just any Tampa hotel; give yourself the full rock star treatment at the Seminole Hard Rock Hotel & Casino Tampa. The 12-story AAA Four Diamond hotel features luxury amenities, including a newly renovated Rock Spa and VIP services galore. The hotel also offers a valet service or free, self-parking. We welcome reviews about the hotel experience, but we do have a casino and amenity specific page so be sure to leave your review on the right page so we can best respond to your comments. ... more   less 
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Also Known As:
Seminole Hard Rock Hotel And Casino Tampa
Seminole Hard Rock Tampa
Hard Rock Hotel Tampa
Hard Rock Tampa
Seminole Hard Rock Hotel Tampa Florida

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