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“very friendly”

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Seminole Hard Rock Hotel Tampa
Ranked #31 of 163 Hotels in Tampa
Tampa, Florida
1 review
“very friendly”
Reviewed 29 January 2013

came to the hardrock expecting to wander during my 2 night stay not expecting much thinking it was an ordinary casino but was i wrong! as soon as i walked in i was greeted at the front desk by yvette whose cheerful and friendly disposition immediatly brightened my day, she immedietly signed me in and gave me specific details about where my room and elevators location was. she also directed me to dining areas should i need to eat. knowing all this i put my luggage in my room and headed to the all you can eat buffet up stairs and had one of the best meals of my life! entricate gourmet dishes from all the corners of the world i was blown away (and full). after i headed to downstairs in search of the blackjack tables so i approached the front desk and yvette was there with a smile on her face and directed me right to them. very impressed with the organization, professionalism, and more importantly friendliness of the staff. i enjoyed my stay and felt at home.

  • Stayed January 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank kevin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 20 February 2013
Isn't she the best? Thanks for the comments. Ivette is certainly an asset to the team, and we're so grateful to have her. Thanks for your review, we hope to see you again soon.
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1,328 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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English first
Tampa, Florida
1 review
Reviewed 28 January 2013

My husband and I came in on a Thursday night. The casino was very busy and it was difficult to find parking. We had planned to play some slots and then have dinner in the Hard Rock Cafe, but we found out that it was closed due to a Rick Springfield concert. We went to the buffet, but it had a huge line. We then went onto the Council Oak restaurant. It had a 1 hour wait but were told we could be seated in the lounge, which we did. Our server was very pleasant and although she was very busy, she made sure we had everything we needed. The food was outstanding. My husband and I each had the filet and it was delirious. The best part of sitting in the lounge was the entertainment. There was a young girl who was simply sensational. The music was perfect for the room and it completed out dining experience. Being new to this area, this was our first time here and we would come back but maybe on a slower evening like a Sunday or Monday.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Doris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 29 January 2013
Council Oak is one of our gems here at Seminole Hard Rock and we're so glad you enjoyed yourself. Depending on the promotions or events we have going on, sometimes we are busy. But parking is plentiful and so we do hope you visit us again on a different night. We look forward to see you again.
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Winston-Salem, NC
Level 5 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 January 2013

We arrived to Seminole Hard Rock Tampa for a one night stay Jan 5th, 2013. This was our first stay at this property. Hotel room was excellent as most are in Hard Rock properties. Very clean and modern. Excellent restaurants on site! Council Oak has great steaks! Casino was good but not totally connected like Hard Rock Hollwood, FL. Pretty tight .... but you can't win everytime. No free drinks here ... you must pay for any alcoholic drinks. Had breakfast in the Green Room and it was excellent as well. Casino provided us transportation from the airport and to the cruise port terminal as we were heading out on a 7 day western caribbean cruise on NCL. We will return again when in the area for sure!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank NC-Kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 29 January 2013
Thanks for your comments. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstock, Ontario, Canada
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2013

Wonderful rooms, pricey but you get what you pay for, we got this free through a promotion, very nice. We were on the ninth floor and the view was not the best - (roof), just stayed one night and enjoyed ourselves in the casino and excellent restaurants

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
Thank Yvonne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 29 January 2013
Thank you so much for the review, we're so glad to hear you enjoyed yourself and our hotel. We can't wait to see you again.
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Honolulu
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2013

We recently ate at the Hard Rock Cafe in Tampa. The staff is fantastic. Our order was taken quickly and arrived hot and exactly as we ordered. A big thanks to our waitress, Casey Riggins, who was friendly and helped make our dining experience awesome.

  • Stayed January 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Magdalena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 17 January 2013
You have no idea how happy that makes us to hear this. We're so glad you enjoyed your dining experience here, you have to now try our other seven dining options and let us know what you think!
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Jacksonville Beach, Florida
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 January 2013

I have to say I have never been treated so horribly by employees of a company in all of my life. I was yelled at and threatned by an employee on staff at this hotel. Before I was treated so horribly, a group of my friends were harassed by a fellow patron who had obviously been served too much to drink. If you are a female traveling with another group of females it is an outright safety hazard to visit this hotel. If you do I suggest you travel in pairs at all times. And you will need to wash your clothing and hair twice once you return home to get the smell of smoke out of them. I NEVER stay or visit again!

  • Stayed January 2013, travelled with friends
    • Value
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Helpful?
3 Thank Lia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 29 January 2013
We find this review very unsettling as security and safety of our guests is our number one priority.
Can you please write us directly so we can address this situation immediately? We need names of employees and times and as many details as possible so we can investigate further: tahrsocialmedia@seminolehardrock.com
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Lady Lake, Florida
Level 5 Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 January 2013

My husband and I visit Hard Rock casino often but this was our first time staying at the casino hotel. What a treat!!! The staff is friendly, the security is very good, and the rooms give a spa like atmosphere. The linens are high quality as are the beds. Everything must be well insulated because the rooms are quiet. No out side noise. The front desk staff is friendly and helpful. The rock music puts everyone in a good mood. The restaurant choices are varied and excellent. Something for everyone. The pool and pool bar are great fun. This is a hotel that has something for everyone!!

Room Tip: If you have mobility issues, get a room close to the elevators, the insulation is so good you can...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lakesandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRTampa, Public Relations Manager at Seminole Hard Rock Hotel Tampa, responded to this review, 17 January 2013
We're so happy to hear this. Thank you for your comments and we look forward to see you again around here. Our hotel and casino really does ROCK!
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Additional Information about Seminole Hard Rock Hotel Tampa

Property: Seminole Hard Rock Hotel Tampa
Address: 5223 Orient Rd, Tampa, FL 33610-4114
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Tampa
#5 Luxury Hotel in Tampa
#19 Romantic Hotel in Tampa
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Seminole Hard Rock Hotel Tampa 4*
Number of rooms: 240
Official Description (provided by the hotel):
Don't settle for just any Tampa hotel; give yourself the full rock star treatment at the Seminole Hard Rock Hotel & Casino Tampa. The 12-story AAA Four Diamond hotel features luxury amenities, including a newly renovated Rock Spa and VIP services galore. The hotel also offers a valet service or free, self-parking. We welcome reviews about the hotel experience, but we do have a casino and amenity specific page so be sure to leave your review on the right page so we can best respond to your comments. ... more   less 
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Also Known As:
Seminole Hard Rock Hotel And Casino Tampa
Seminole Hard Rock Tampa
Hard Rock Hotel Tampa
Hard Rock Tampa
Seminole Hard Rock Hotel Tampa Florida

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