This hotel has it all. The location is perfect. It is adjacent to a beautiful mall w great dining. It is also a short drive to food and drug stores. It is close to a highway so there is easy access to all. The airport is a five minute drive. We have stayed at a few others and this wins hands down.
The service is impeccable. We had an issue w concierge and dates for some tickets. Amy and Debbie were quick to resolve. Truly a great representation of the hotel brand. The front desk is helpful and very friendly. The woman who works the Starbuck's stand in the hotel is an institution. She remembers us each year and seems to be a favorite among other guests. Housekeeping was top notch.
The rooms were standard but well thought out w lighting and outlets. The only gripe was the charge for in room internet. The lobby area has free wifi and there are computers in the business center.
The ambiance of this hotel is fun and exciting. There is a reason the pro sports teams call this home. There is an energy at this hotel that the hotels lack. This is our favorite annual mini vacation very much in part due to this hotel. Book early because it fills quickly. More