We had NO hot water, NO blankets on our bed (only 2 flat sheets to cover with), there is NO room service at this hotel. It lacks the hospitality you could expect to receive at other hotels like The W or the Westin. I can't see this hotel staying in business long if our experience was the norm. We won't ever stay there again nor do we recommend it. It's restoration and history isn't enough when it lacks hospitality.
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- Breakfast included