The hotel sight and facilities are great if you are willing to put up with some of the events that happened to my wife and I during our stay! They are as follows:
1) First night stay was covered with 37,000 worth of Marriot Rewards points. Good idea until I got a bill under the door the next morning which we had do take down to the desk (visit 1) to have fixed.
2) Went out that day and when we came back at 6:30pm to find our room had not been serviced i.e. no new towels bed not made. After we freshened up we headed out to a cocktail party. On the way out we stopped at the front desk (visit 2 ) to tell them about the room.
3) When we came back from the party we found that our room had still not been serviced (visit 3).
4) On our way to the cocktail party a hotel employee in the elevator said she would get us a cab. As she was going into a room behind the front desk, she told us she we get a cab and be right back. We never saw her again. So we went to where? You guessed it the front desk (visit 4) to have a cab arranged.
5) Went to the front desk to confirm our bill on day of departure and were locked out of the room. So I went to the Front desk (visit 5) to get let back in. They would not be in re key us but let us back in the room twice!
Here is the bottom line - nice place - bad management. If you stay there it is at your own risk! Please assume that you will make multiple visits to the front desk for unnecessary reasons.
- Official Description (provided by the hotel):
- Explore life's many flavors at the Epicurean, where your stay will be filled from beginning to end with experiences that activate all your senses. Relax in the urban chic comfort of our luxurious guest rooms and suites. Signature restaurant, rooftop bar, full service spa, wine shop and culinary classroom with a robust calendar of events. Awaken Appetites Unknown! ... more less
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- Also Known As:
- Epicurean Hotel, Autograph Collection Tampa, Florida