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“awesome location, beautiful lobby”

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Embassy Suites by Hilton Tampa - Downtown Convention Center
Ranked #42 of 163 Hotels in Tampa
GreenLeadersBronze level
Reviewed 28 May 2014

the location is great. its walking distance (about 2 blocks) from the convention center, harbour, & several places to eat. This hotel is about 3 blocks from the aquarium. The outdoor pool has a beautiful view although its fairly small. At peak shower times (such as shortly before checkout) there is NO hot water. I was very impressed by the complimentary breakfast which included made to order omlettes by friendly but quick cooks, pancakes, scrambled eggs, homefries, sausage, bacon, fresh fruit, &a variety of cereals & yogurts. I was expecting a nice hotel like this to have complementary toiletries upon request but unfortunately they don't.

  • Stayed: May 2014
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Thank janet a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 2 June 2014

Dear janet a,
Thank you for choosing Embassy Suites Tampa-Downtown during your recent trip to Tampa. I appreciate you taking the time to post a review of your stay with us.
I have noted your comments regarding the hot water and apologize for the inconvenience this may have caused. I would like to assure you we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Tampa.
We hope to have the opportunity to restore your confidence in Embassy Suites Tampa-Downtown.
Best Regards,
Jason Bowers

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Reviewed 28 May 2014 via mobile

We stayed at the Embassy Suites Tampa because I had a meeting at the convention center across the street. The best thing about the hotel was the location. There is a bridge from the hotel going directly to the convention center. However, our room was disappointing for the price- we paid over $400/ night for a King suite. The carpet in the sitting area was buckling in the center, so we had to be careful not to trip over it. The room overall did not feel clean. I would much rather have stayed at the Marriott which is just as close to the convention center but has better facilities- rooms, pool, view, etc. The Marriott was also less expensive by about $100 but had sold out. We ended up changing to the Hilton after the first night. It was further from the convention center (about a 10 min walk) but the room was much nicer and it was newer and cleaner.

  • Stayed: March 2014
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Thank Kylemommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 2 June 2014

Dear Kylemommy,
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We apologize for the conditions of your room and will ensure that the carpet is repaired. We are also in the process of updating our guest room carpets. Thank you again for your review - we hope you will consider staying with us again.
Best Regards,
Jason Bowers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Starbucks in the lobby, walk across the street to the convention center, great rooms, views, rigt downtown, what more is there to say, it is what I would expect from an embassy suites, with all the bells and whistles

  • Stayed: July 2013, travelled on business
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Thank Rickitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 2 June 2014

Dear Rickitude,
Thank you for choosing Embassy Suites Tampa-Downtown for your recent visit. I am very pleased to read you enjoyed the hotel as well as the location and I appreciate you taking the time to recommend your experience on TripAdvisor for these reasons. We look forward to welcoming your return.
Best Regards,
Jason Bowers

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Reviewed 27 May 2014

My son graduated on May 10,2014 from the University of Tampa and this was the host hotel. From the ease of check-in to the many amenities to the questions answered, the phenomenal staff remained extremely helpful, pleasant and cooperative. We would highly recommend this hotel for anyone staying in the downtown area not only for the excellent personnel but for the proximity of entertainment venues and the beautiful scenery. You will not be disappointed. Thank you.

  • Stayed: May 2014, travelled with family
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 28 May 2014

Dear John C,
Thank you for choosing Embassy Suites Tampa Downtown for your recent stay.

I would also like to thank you for taking the time to post your positive review. I am very pleased to read that your expectations were exceeded and to learn that our staff treated you well and you were happy with your accommodations.

We certainly look forward to welcoming you back to visit us again in the near future.
Best Regards,
Jason Bowers

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Reviewed 23 May 2014

I highly recommend this hotel. Plenty to do and eat. The staff is pleasant and the is clean! But the best experience was Sammy The Bellman. Sammy was very helpful. He was always there when I needed assistance. Sammy you the man!!!

Room Tip: Get a room close to the elevators.
  • Stayed: May 2014, travelled on business
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Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 25 May 2014

Dear William B,
Thank you for choosing Embassy Suites Tampa-Downtown for your recent visit. I am very pleased to read you enjoyed the hotel as well as the location and I appreciate you taking the time to recommend your experience on TripAdvisor for these reasons. I was also happy to hear about the great service Sammy provided. We will certainly share your kind words with Sammy.
Best Regards,
Jason Bowers

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Reviewed 21 May 2014

We can not express how great our experience was at this hotel. Everyone from valet, to breakfast and staff all through out the hotel was wonderful and helpful. We will plan a return visit to this hotel.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Alfredo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 25 May 2014

Dear Alfredo A,
Thank you for taking the time to share your feedback of Embassy Suites Tampa Downtown on TripAdvisor and for choosing to spend your time with us.

We certainly look forward to welcoming you back in the near future.
Best Regards,
Jason Bowers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

If you are attending events at the TB Times Forum or the Convention Center, this is the place to stay. The location is great and easy to get to everything along Channelside or Habor Island (walking distance). Short cab rides to Ybor or downtown. Overnight parking at the hotel is pricey ($22). Staff was friendly.

  • Stayed: May 2014, travelled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Front Office Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this reviewResponded 25 May 2014

Dear Heidi S,
Thank you for taking the time to share your feedback of Embassy Suites Tampa Downtown on TripAdvisor and for choosing to spend your time with us. I am very happy to read you enjoyed the service you received and our location.

I do hope you will be returning to visit us again; we certainly look forward to welcoming you back in the near future.
Best Regards,
Jason Bowers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Tampa - Downtown Convention Center

Address: 513 S Florida Ave, Tampa, FL 33602-5419
Phone Number:
Region: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Tampa
#30 Romantic Hotel in Tampa
#36 Business Hotel in Tampa
#43 Family Hotel in Tampa
Price Range: £122 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Downtown Convention Center 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 
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Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites By Hilton Tampa - Downtown Convention Center Florida

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