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Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Ranked #26 of 163 Hotels in Tampa
Certificate of Excellence
Lyndhurst, New Jersey
1 review
“catering service”
Reviewed 28 March 2014

we had an event tonight in the large hall, and the serving staff were amazing, especially one of them his name is Paul Dell was outstanding. he always made sure we are taken care of.
this is the first time we ever hosted an event, but with the service and the way the servers like Dell provide us with all we need, it makes me feel I want to go back in the future.

  • Stayed March 2014, travelled on business
    • Service
Helpful?
Thank Yousef A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 1 April 2014
Dear Valued Guest,

Thank you for taking the time out to give us a 4 star review! I truly appreciate your feedback.

We are proud of Paul and our entire team and I will share your comments with them.

We hope you choose us again when meeting in Tampa.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 March 2014 via mobile

We've stayed here several times because it's cleaner than most hotels around Busch gardens but that's all it's got. Front desk management is very poor and forgets who the customer is. Someone ought to school these guys on why they are in business!! Little courtesies matter

Stayed March 2014
Helpful?
Thank Skiller67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 27 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a review. I truly appreciate your feedback.

I am disappointed you did not experience the great customer service I know we typically deliver.

I will share your comments with our team so we may continue to improve.

We hope you choose us again when visiting the Tampa Bay area.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
Reviewed 25 March 2014

The lunch buffet at Mangroves Grille at the Embassy Suites Tampa USF/Near Busch Gardens is the best in the area. The food is always fresh, hot and tastes great. If you are a USF or Moffitt employee you get an additional Discount. The Lunch Bunch membership club gives you a free lunch buffet after five visits. With beverages and dessert included in the total price, it is a great value as well. The staff is friendly and prompt and the Hostess Marie is very welcoming and attentive. I eat here a few times a week and love it.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jitaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 26 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a 5 star review! I truly appreciate your feedback.

We are proud of Marie and our entire team and I will share your comments with them.

We hope you choose us again when dining out.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
1 review
Reviewed 24 March 2014

My family and I spent 3 nights at the Embassy Suites/USF. The breakfast was horrible. Our made to order omelets were cold. The ingredients were cold inside the omelet even the cheese wasn't melted. The beds were uncomfotable. I am a Hilton honors member but wish we would have chosen the Hyatt which was around the corner.
Mrs. Jones

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TRESSA J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 27 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a review. I truly appreciate your feedback.

I will share your comments with our team so we may continue to improve.

We hope you choose us again when visiting the Tampa Bay area.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caselberry, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2014

My son and I have been staying at various Embassy Suites Hotels since he was 14 years old. He is now 32 and we are still coming back. These folks never fail to do a great job! The amenities and extras (complimentary breakfast/happy hour) more than justify a slightly higher than average room rate. This is not your run of the mill chain type facility.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 27 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a 4 star review. I truly appreciate your feedback.

I will share your comments with our team.

We hope you choose us again when visiting the Tampa Bay area.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

I frequently find myself traveling to the University of South Florida's main campus for business at the USF Technology Park.
While there, I try to stop off for lunch at the Mangroves Grille, which is inside the Embassy Suites Hotel, directly across the street from the Technology Park, on Spectrum Boulevard.
Their food is always excellent, and the atmosphere is relaxing, yet professional. So that I find myself bringing colleagues along.
I recommend them heartily!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 25 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a 5 star review! I truly appreciate your feedback.

We are proud of our entire team and I will share your comments with them.

We hope you choose us again when dining out.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parrish, Florida
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 24 March 2014

When I checked it I was informed I could not use a business check to pay for the stay, though I have never had any problem at the numerous other Embassy Suites where I have stayed. What bothered me though was that the front desk employee had to walk back to talk with a manager about this, but the manager never bothered to walk out of his/her office to explain the policy to me. I could live with this Embassy Suites having a different policy than many others, but felt they could have at least walked out of the office to talk with me personally. Then, when I got to my room I found hair in the bathroom that had not been removed when the room was cleaned. Overall, it just proved to be a disappointing say and it is highly unlikely I will return to this property when back in Tampa for another conference.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank BlueMoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottSelvaggi, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch Gardens, responded to this review, 27 March 2014
Dear Valued Guest,

Thank you for taking the time out to give us a review. I truly appreciate your feedback.

I will share your comments with them so we may continue to improve.

We hope you choose us again when visiting the Tampa Bay area.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Tampa-USF/Near Busch Gardens

Property: Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Address: 3705 Spectrum Blvd, Tampa, FL 33612-9422
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Tampa
#9 Business Hotel in Tampa
#15 Family Hotel in Tampa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa-USF/Near Busch Gardens 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Embassy Suites Tampa- USF/Near Busch Gardens is located less than 2 miles from major Tampa attractions including Busch Gardens, University of South Florida and the Museum of Science and Industry (MOSI). Our guests start their day with a free made-to-order breakfast and end the evening with our complimentary Evening Reception with snacks and drinks. ... more   less 
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Also Known As:
Embassy Suites Tampa
Embassy Busch Gardens Suites
Tampa Embassy Suites
Embassy Suites By Hilton Tampa-USF/Near Busch Gardens Florida

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