I would like to say, "Thank you" to Janet in Banquets for being so flexible and professional during a situation which could have been very challenging. On Monday, June 2nd I facilitated a seminar at the Embassy Suites.
Upon my arrival I realized the number of participants signed up to attend the seminar far outnumbered the tables and chairs set up in the meeting room. Further, the room was unable to be expanded and was already "maxed" out given the number of tables and chairs set up for the seminar.
Janet was very professional and demonstrated flexibility by offering to move the seminar to an alternate room and quickly set up another meeting area. I am very impressed because in my experience I have witnessed banquet staff become very defensive and difficult to work with in situations similar to this one. She recognized the coordination of these events take place in the negotiations between meeting planners and the sales office and the banquet staff and me as a trainer are caught in the middle.
She made my role as a seminar leader much easier and I appreciate her maturity and professionalism.
Bruce E. Mow
- Official Description (provided by the hotel):
- Embassy Suites Tampa- USF/Near Busch Gardens is located less than 2 miles from major Tampa attractions including Busch Gardens, University of South Florida and the Museum of Science and Industry (MOSI). Our guests start their day with a free made-to-order breakfast and end the evening with our complimentary Evening Reception with snacks and drinks. ... more less
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- Also Known As:
- Embassy Suites Tampa
- Embassy Busch Gardens Suites
- Tampa Embassy Suites
- Embassy Suites By Hilton Tampa-USF/Near Busch Gardens Florida