Our family just needed a simple, clean room for 2 nights as we were headed to Busch Gardens for a few days. We arrived at 11pm at night and were immediately put off by the location - right on the highway with a high fence around the parking lot, which was adjacent to a Pawn shop, storage facility and a brightly lit gas station. It looked like prison. Had it not been so late on a busy weekend, and had we not had sleeping children, we would have gone elsewhere immediately. Even though we had a non-smoking room, you could smell smoke everywhere - in the halls, outside the doors, even in the rooms. Loud A/C units in the halls and rooms made it worse, and the tiled hallway did not help the noise level. The room was short on pillows and when we called the front desk to ask for more, he said they did not have any. Bathroom had no hot water - barely even lukewarm - and there was a musty smell. Horrified, I immediately called Wyndham, as I had used hotel award points to book our stay. Despite telling them that it less like an "award" and more like "punishment", the Wyndham rep never really apologized (saying "I'm sorry you are having a problem" without actually offering a solution to the problem is just aggravating), nor did they refund my used points. As a meeting planner I see a LOT of hotels, and I certainly did not expect this to be a 4 star property, but never will I recommend a Howard Johnson Express to anyone. Ever.
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- Also Known As:
- Howard Johnson Express Inn - Tampa North/Busch Gardens Hotel Tampa
- Howard Johnson Tampa
- Tampa Howard Johnson
- Regency Inn Tampa, Florida